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The Broadway Inn Eugene
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476 East Broadway Street Eugene, OR 97401
476 East Broadway StreetUSOregonEugene97401
(541) 344-5233magnusonhotels.com
Hotel, Extended Stay Hotel
Hotel
Extended Stay Hotel
Inn
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2-star hotel
$47
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Booking links sponsored. $52 incl taxes & fees
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Review Summary
3.6
24 reviews
5 star
9 reviews
4 star
6 reviews
3 star
4 reviews
2 star
No reviews
1 star
5 reviews
Modest hotel offering basic rooms, complimentary breakfast & WiFi, plus an outdoor pool.- Google
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Cindy LeClair
7 months ago
I called this evening to make a reservation to stay at this hotel for 4 nights with a Corporate Lodging Card, which I was told by the clerk that they take it and it is on the CLC website saying that they do. The girl that answered the phone said that she needed my first name and a phone number to call me back, because she was busy with a customer. She NEVER called me back and I tried several times to get a hold of her and got the answering machine...I first called at 4:45pm and the last time I called was 6pm....I will NEVER stay at this motel EVER!! She is a liar....and I don't like liars!! Not a good way to do business!! I give the rate of 0...bad hotel!! I wouldn't recommend anyone to stay at this hotel!!
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Alyson Colosia's profile photo
Alyson Colosia
9 months ago
If I could give it a zero, I would. This place was disguisting. The bedding is filthy, the floors smell of urine, the carpeting is so ancient, the place was beyond deplorable. We even had two false eyelashes stuck to the wall in the bathroom. Stay away. We were desperate for a room for a night, as we spent 3 hours stuck in traffic, and knew we wouldn't make our reservation in Portland, so we stopped in Eugene. We couldn't wait to get out of this place in the morning. Horrible, horrible, horrible.
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Larry Busk
2 months ago
Nice
Andrew Johnson
3 years ago
The rates are cheap and the rooms are nice and spacious. For the money its one of the nicest places I've stayed.
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Freyja Sonnenkern
8 months ago
great customer service. clean decent rooms. PET FRIENDLY!!!! :)) one nit: carpets could use a good steam cleaning.
Rich Brown
a year ago
What follows is a somewhat shorter version of the written complaint I filed with motel management shortly after the events described below. I received no response. I am a 68 year old "senior citizen" and have not the slightest interest in defrauding the Broadway Inn or anyone else. 1. I chose the Broadway Inn because I had stayed there before and found it satisfactory. 2. My son and I stayed the weekend of the Oregon/UCLA game. 3. On Saturday morning both of us took showers, each about 1 hour apart. We essentially had no hot water. 4. I reported this to the front desk. The desk female desk clerk and two male motel personnel heard what I had to say. They were skeptical but pleasant. Essentially, they said there should have been plenty of hot water. 5. We had to leave Saturday evening. I told the evening desk clerk that we had no hot water and asked for a rate adjustment. Instead of simply saying he had no authority to do so and advising me to file a complaint at a later date with motel management, he said he "knew what I was doing." According to him I was trying to get money out of the motel under false pretenses. I was stunned. I asked him twice if he was calling me a liar. I took his non-response to be an affirmation. 6. He absolutely knew I was lying because "no one else complained." This was his only evidence. I told him the fact no one else complained was beside the point. He couldn't grasp the fact that maybe no one else had the problem or, if they did, declined not to file a complaint. I reminded him that he wasn't even around in the morning so had no knowledge of whether anyone else had complained. He was unfazed 7. I asked him to call one or all of the three people I had complained to in the morning to verify my story. He refused. Knowing I was leaving town he told me I could come back in the morning to complain. (I think it suddenly dawned on him that since I had complained in the morning I was not making up a story on my way out of town. Consequently, he was not about to call one or all of the three.) 8. At this point I was fed up with his bullying. I called him [names not allowed to be included in a review] . Probably not gentlemanly, but true. 9. Typical of most bullies, he could dish it out but not take it. He starting yelling at me to get out of the office, started waving his arms toward the door, and threatened to "call the cops." 10. I left. In all the years I have traveled in this country and abroad I have never been treated like this by any hotel or motel employee. I am still angry. Would I stay again? Of course not. Would I recommend the Broadway Inn? Never.
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Mara Palumbo
a year ago
Basic motel, clean. Pet friendly. Nice front desk staff and phone reservations were very easy.
A Google User
5 years ago
We really enjoyed staying here. The room was super-clean, and the staff was friendly. We asked for a non-smoking room, and were very pleased. The room comes with a small microwave and fridge. There are several great places to eat close by. We would definitely stay here again!!

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