I recently needed to replace a pan bolt on my Tacoma.... I walked in with the damaged part, and the Parts Counter individual recognized it immediately. He had a new one in my hands within minutes. Very well done.
With his help, I was in and out of there within minutes.. Unfortunately for the sales guys, I did not even get a chance to look at their new models.... I'm very pleased with my Toyotas (2 of them), and the service at Royal Moore.
Public - a year ago