I work as an intern for a disability charity, developing their brand new website with Joomla 3.1.x, due to the nature of their target audience we need to make sure the sites as accessible as possible. We've purchased this extension and it won't show at the top of the pages, so I have sent a couple of support ticket requests for 2Punti's help but have heard NOTHING in well over a week since the first support request... this is NOT good customer service. Whatever the issue at their end, we really like this extension but we're not willing to have paid for something that there's seemingly NO support for. I've looked for them on FB, Twitter and LinkedIn to try and contact them in a different way, but it would seem they don't like been visible to their customers!!!!