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Making English Simple, Fun & Affordable!
Making English Simple, Fun & Affordable!

697 followers
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The Key to Great Customer Service
This is the story of how I learned the key to great customer service. I’d come down to New York for HSM’s World Innovation Forum. The first day of the conference, customer service guru and Zappos chief  Tony Hsieh  gave his spiel about Zappos being a servic...
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PRINCIPLES FOR THE MODERN LEADER
We’re all aware that there are timeless leadership principles that have been true since the dawn of time and that will continue to be valid in tomorrow’s business environment. Things like  integrity ,  honesty , and  personal responsibility  immediately com...
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DO YOU SPEAK THE MOST POWERFUL LANGUAGE IN THE WORLD?
There are over 6,000 languages spoken in the world today, but some 2,000 of them count fewer than 1,000 speakers. Moreover, just 15  accounts  for half of the languages spoken in the world. CONTINUE READING
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WHAT IS THE VALUE OF CREATIVITY IN TODAY'S GLOBAL ECONOMY?
How much do the creative industries contribute to the global economy? A new study has quantified, for the first time, the economic and social contribution of cultural and creative industries (CCI) around the world. Conducted by Ernst & Young and jointly pre...
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4 SIMPLE STEPS TO TURNING YOUR FROWN UPSIDE DOWN
All of us, at some point in our life, feel down and frustrated, like we're being followed by a big black cloud.  UCLA neuroscientist  Alex Korb , author of  The Upward Spiral: Using Neuroscience to Reverse the Course of Depression, One Small Change at a Tim...
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BREAKING NEWS!
We're extremely excited to announce that Native English Spain will now be providing all it's training through  Portal Business Training! PORTAL are on a MISSION to change the way you learn The team at PORTAL are passionate about helping to create a world wh...
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SPECIAL OFFER FOR NATIVE ENGLISH SPAIN READERS!!!
STRESS, NO MORE! Learn how to make stress your friend - August 2017 This August,  Portal Business Training , will be running Virtual Workshops that help professionals increase their mastery in English + Learn a valuable life/business skill. The 1st WORKSHOP...
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Two things determine what people think of you: Skills – how good you at your job; and Comms – how well you communicate with them You need both. Do brilliant work, but summarise it in a rubbish report… well, everyone thinks you’re rubbish. Not fair? Maybe. B...
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How to STOP a boring conversation in 3 simple steps
Ever been networking, and got stuck talking to someone you can’t get rid of? Or been to a meeting that’s dragged on, and you couldn’t escape? Well, it’s important you know how to stop these. Or, they won’t…. well, stop. And the key to mastering this is to k...
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Have you served and volleyed today?
“None of you will be able to wipe the smile off my face tonight. I’ve just heard my wife and I are expecting our first child …” This was a comedian’s Opening Line at a recent show. He looked delighted. Could hardly speak for smiling. And the minute he said ...
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