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BBB Northwest
Non-Profit Organization
Today Closed
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BBB Northwest

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Google has recently launched a new product to help small business owners understand how well their websites work on both mobile and desktop devices. Learn about this tool here: http://bit.ly/28PGm7d
Search-engine giant Google continues to encourage website owners and businesses to become more mobile-friendly through their search engine results page (SERP) algorithms that favor websites that wo…
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BBB Northwest

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Have you heard about the change Google will be making to their AdWords text ads platform? Get the details and learn how your business can make the most out of this change here: http://bit.ly/1UiUdTo
Google is in the process of making the biggest change to their AdWords text ads platform since the introduction of Google’s Quality Score in 2005. The new change comes in the form of their expanded…
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BBB Northwest

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A puppy scam? A fake truck sale? These are just some of the scams that were reported to BBB Serving the Northwest during in May. Read our "May Scams Roundup" blog to see what else people reported: http://bit.ly/1U2C4cf
The following are some of the scams reported to Better Business Bureau Northwest during May. In most instances names and locations have been omitted to protect the victims’ privacy. ALASKA Online p…
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BBB Northwest

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The summer heat is on it's way. Keep your home cool this summer with these cost-efficient tips: http://bit.ly/1Ufnzxr
As summer approaches, everyone starts to shift their concerns from staying warm to cooling off. Some of the steps you take to stay warm while keeping energy costs down could cause you problems when…
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BBB Northwest

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Financial security for military families is a great area of interest for BBB. Read up on what BBB does to help military consumers and their families to see how BBB can assist you or a loved one: http://bit.ly/1VfLwK5
Financial readiness is high priority for the military. To ensure a fully operable military, the lives of service members must also be well-equipped. Recently Lt. Gen. Karen E. Dyson visited Joint B…
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BBB Northwest

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You have all of this marketing data, but how do you use it to achieve the results you are seeking? Here are some ideas: http://bit.ly/1NvLz2P
If you’re trying to turn your analysis into actionable items, we have a few tips that can help to get you started so you can focus on the analysis that matters. Marketers all over the world a…
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BBB Northwest

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Online classified websites can provide a bargain, but can also pose potential safety issues. Be familiar with the common online classified scams and how to protect yourself: http://bit.ly/237Gxg1
Everyone loves a bargain, right? That’s why online classified ad websites like Craigslist, eBayClassifieds (formerly Kijiji), Recycler and letgo have all become popular shopping destinations …
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BBB Northwest

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Cascadia Rising has started. BBB and the Washington Military Department have suggestions for how to prepare your business for the "big one:" http://bit.ly/28i8uFV 
For the next four days federal, state and local officials will take part in an earthquake training exercise along with Joint Base Lewis-McChord, Camp Murray, the Navy and tribal governments. They a…
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BBB Northwest

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Planning a summer getaway is exciting! Don't let a scammer get in the way: http://bit.ly/1UhuVR6
Have you noticed the sun starting to set later in the day? Can you hear the chirping sounds of baby birds? If, like me, you’re counting down the days until summer, then you’re probably already plan…
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BBB Northwest

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Are you on the search for a wedding officiant? Dave Cavanaugh, owner of BBB Accredited Business, Joyous Vows, talks about creating unique wedding ceremonies and provides suggestions for couples looking for an officiant: http://bit.ly/1sA24B6
Written by Chelsea Maguire, E. Washington Regional Development Director Editor’s Note: The following article first appeared in the May 2016 issue of BBB’s online magazine Torch Talk. In the issue w…
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BBB Northwest

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Armed Forces Day is coming up and while many people will be thanking military members for their service, scammers will continue to target military personnel. http://go.bbb.org/1TrToak
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BBB Northwest

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Planning a #wedding? Scammers often target engaged couples because of their willingness to spend big bucks on their weddings. BBB wants to help ensure that you are cying tears of joy on your wedding day and not tears of frustration: http://bit.ly/1R0eB5c
On average the wedding industry pulls in more than $57 billion a year, according to www.theweddingreport.com. Couples typically spend an estimated $26,000 on their big day. This includes, gowns, mu…
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Contact Information
Map of the business location
1000 Station Loop DuPont, WA 98327
1000 Station LoopUSWashingtonDuPont98327
(206) 431-2222bbb.org
Non-Profit Organization, Business to Business ServiceToday Closed
Sunday ClosedMonday 8AM–4PMTuesday 8AM–4PMWednesday 8AM–4PMThursday 8AM–4PMFriday 8AM–4PMSaturday Closed
Our mission: To be the leader in advancing marketplace trust.
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Review Summary
1.9
12 reviews
5 star
1 review
4 star
No reviews
3 star
1 review
2 star
1 review
1 star
9 reviews
"...the wait time seemed excessive for a place with no customers other than me."
"...the business (Treadmill World) "addressed the issues within the complaint."
"...did not speak English any better and again had to give her my life story."
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All reviews
Ellen McKanna's profile photo
Ellen McKanna
2 months ago
I was told this was a good company and recommended it. For $900. + $80.tax, his crew of 3 came in and sprayed (1 time) weeds and moss. Unfortunately much of the weeds, clover, etc are still thriving. I was so disappointed in the work done. Many areas not sprayed. No follow up spraying included in the high price. Takes advantage of seniors so beware. Daughter of Ellen McKanna
Response from the owner - 2 months ago
Hi Ellen, It sounds like you are complaining about a company that is not Better Business Bureau. Please kindly remove your review of Better Business Bureau since your review is not about us. I encourage you to file a complaint about this company with us at https://www.bbb.org/consumer-complaints/file-a-complaint/get-started so we can help address your concerns with the company. We would be happy to look into this matter. If you have any questions, please give us a call at 206-431-2222. Thank you!
Jesse Zesbaugh's profile photo
Jesse Zesbaugh
a month ago
Worthless if you have a complaint about one of their "partner companies". Tried to work through them to get a refund a business admitted they owed me, it was a 7 month waste of time. The BBB hid the complaint as far as I can tell to protect the bad actors rating. The BBB closed my complaint which was literally a request for a document the business was obligated to send me to collect a refund the business admitted they owed me. I finally contained the appropriate regulatory agency who DID do something. Worthless.
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Bin Zhang's profile photo
Bin Zhang
2 months ago
You must trust others review for this junk company. The worst one I have met and never come back again.
Brandon Alexander's profile photo
Brandon Alexander
3 months ago
terrible doesnt serve alive cat
Robert Estano's profile photo
Robert Estano
2 months ago
Absolutely the worst. This is just the latest in a long series of problems I have had with Apria. After several attempts to contact the local office, which cannot be done, I went into the Silverdale branch. Funny they don't take calls because EVERY TIME I went in the girl behind the desk was on the phone. Anyhow when she helped me she said I needed to make an appointment and come back later. On the day of the appointment the girl at the desk was on the phone and the girl I had the appointment with was not very helpful or knowledgeable also the wait time seemed excessive for a place with no customers other than me. I was told I needed to make another appointment and come back again with my cpap machine. Would have been nice if I was told that before the appointment. On the third appointment after waiting again the girl looked at the machine for all of 2 seconds and said I was eligible for an updated machine. She said she would do the paperwork. I had to ask if I needed to see my doctor, she said no. I had to ask when I would hear back, she said 2 weeks. In the end I had spent 5 times as much time waiting than in consult. I saw only 2 people there, the girl on the phone and the girl from the back. After 2 weeks I heard nothing. Then I began calling the local phone number and could not get through --busy signal. Then when I finally got through it was to a call center or something where I waited on hold for 5 minutes and the woman on the other end could barely speak or understand English. After giving her my credentials she put me on hold came back after 3 minutes and asked me for my credentials again then put me on hold again and I got cut off. Next day the 5th attempt and went through the exact same procedure except after the second time I was put on hold I was transferred to another woman who did not speak English any better and again had to give her my life story. She put me on hold -- after 7 minutes I was disconnected. I finally got an American on the phone today. I asked if there was any way I could talk to the Silverdale Branch. She said no. After giving my life story for the second (or third) time she found out that the girl from the office never did her job and no machine was ordered. So I am back to square one. She said she would file the request for a new machine. No idea when I would hear back. Piss Poor way to do business. Very bad service. If you can use any other company I highly recommend you do not use Apria!
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Response from the owner - 2 months ago
Hi Robert, you are talking about a company that is not Better Business Bureau. Please kindly remove this 1 star review since your review is not about Better Business Bureau. I encourage you to file a complaint about this company with us at https://www.bbb.org/consumer-complaints/file-a-complaint/get-started so we can help address your concerns with the company. We would be happy to look into this matter. If you have any questions, please give us a call at 206-431-2222. Thank you!
Irvin Lewis's profile photo
Irvin Lewis
4 months ago
The BBB does nothing for a valid complaint. Do not waste your time filing a complaint with them. Use social media you will get faster and better results. They will just close your complaint saying the business (Treadmill World) "addressed the issues within the complaint". The only addressing they did was acknowledge the complaint, they did nothing about it. Then the BBB did nothing about it. The BBB is a dinosaur from the past and has no valid existence in today's world.
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Ryla Shadow's profile photo
Ryla Shadow
5 months ago
They contacted me instantly about a complaint I have against a company that had done me wrong and continues to do so. My only complaint is that they need to have information for your closes offices and what information they need from you in order to set things right. I'm feeling hopeful that things will turn out great but I'm more than willing to edit this once everything is settled.
Danielle Fraley's profile photo
Danielle Fraley
3 years ago
The rumors are true, the BBB does make companies pay for a better rating and a better listing on their site. They are really just another online directory these days. But since you can not leave actual reviews it is pretty much useless and the listings have been manipulated based on their own agenda. They are now calling the business I work for and threatening to cancel our "membership" because we have an old logo on our work vehicles. It costs quite a bit of money to change logos on our fully wrapped vehicles and we never used an incorrect logo in the first place, it is simply that they have since updated their logo...not our fault. I thought the BBB was about helping consumers pick legitimate and ethical businesses to work with, but they have gone very far off course.
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