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Verified local business
Bertucci's
Pizza Restaurant$$
Today 11:30 am – 9:00 pm
298,498 views
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847 Riverdale St West Springfield, MA 01089
847 Riverdale StreetUSMassachusettsWest Springfield01089
(413) 788-9900bertuccis.com
$$Pizza Restaurant, Italian Restaurant
Pizza Restaurant
Italian Restaurant
Takeout Restaurant
Today 11:30 am – 9:00 pm
Monday 11:30 am – 9:00 pmTuesday 11:30 am – 9:00 pmWednesday 11:30 am – 9:00 pmThursday 11:30 am – 9:00 pmFriday 11:30 am – 10:00 pmSaturday 11:30 am – 10:00 pmSunday 11:30 am – 9:00 pm
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Brick oven happiness
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Review Summary
4.2
11 reviews
5 star
4 reviews
4 star
6 reviews
3 star
1 review
2 star
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1 star
No reviews
Kid-friendly chain serving classic Italian fare & pizzas, plus cocktails, wine & beer.- Google
"Great chicken piccatta, it was delicious."
"We often hear her caddy conversations with other staff about other staff."
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All reviews
Janet Vine
2 years ago
My experience at Bertucci's as always great food, great atmosphere but not only myself but many of my co-workers have had the same experience. We sit at the bar and then move to a table. We always end up with Bartender "Ashley" in which is very rude and unpleasant. We often hear her caddy conversations with other staff about other staff. She acts as though she is the boss and when the so called boss "Kristen" and her get together they also talk about staff. Very un-professional. I am sick of coming in and being treated this poorly and I will be sure to tell everyone I know that this is going on in this establishment. A manager should not be screaming at staff across the restaurant and not just screaming but to be-little someone as she does is just wrong. They use foul language and this Bartender should not be allowed to talk to the staff the way she does. Kristen needs some management training and needs to stop with her caddy behavior. Managers do not act like this. I will be taking my business elsewhere. I will also be filing with the Corporate office as I have many staff members that come in and have the same experience. disgusted
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Desiree Porter
3 years ago
James the bartender is great
leslie tollerson
a year ago
FrancisV Bishop's profile photo
FrancisV Bishop
a year ago
Haz Osman
a year ago
Great chicken piccatta, it was delicious.
A Google User
3 years ago
Food is always good staff is friendly and quick. Been there many times, always good.
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Jason Alves
a month ago
A Google User
4 years ago

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