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Monarch Health
Today Closed
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3260 Henderson Rd Columbus, OH 43220
3260 Henderson RoadUSOhioColumbus43220
Doctor, Laser Hair Removal Service
Laser Hair Removal Service
Skin Care Clinic
Medical Spa
Today Closed
Sunday ClosedMonday 7:45 AM – 7:00 PMTuesday 7:45 AM – 5:00 PMWednesday ClosedThursday 7:45 AM – 7:00 PMFriday 7:45 AM – 5:00 PMSaturday 9:00 AM – 12:00 PM
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Review Summary
15 reviews
5 star
7 reviews
4 star
2 reviews
3 star
No reviews
2 star
1 review
1 star
5 reviews
"I have seen both Dr. Cole-Sedivy and the nurse practitioners and love them all."
"I used their chemical peeling, Botox, and filler."
"The staff are very friendly and I enjoy my visits to the clinic."
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Sherri Baldwin's profile photo
Sherri Baldwin
2 months ago
I didn't have a problem with them until I called to request a refund for unused funds I had on my account. I had anticipated using all the money, however, I had a family emergency and decided at this time that those funds would be better used else where. I checked and they have no refund policy in place. When I requested the refund, Shannon transferred me to Amal (sp) and immediately she asked why I wanted a refund; was it due to scheduling issues. I explained I had a personal reason why I was requesting the refund. She said she would talk to the dr. and see if a refund could be given. Aamzingly, I could not get Amal (sp?) to call me back because she was ALWAYS busy. If you go in there, Amal and the dr. are together most of the day. She could have asked! It wasn't until I threatened to call the BBB that I finally got a call back. She said I would get the refund minus $50.00 processing fee (which is a joke, but ok I get it). She told me one amount, then when it did show up it was $300.00 LESS than what she stated. When I called the office to clarify the refund, Cathy acted like I was a bother, which I was because no one would return my call. I got the run around constantly. If you don't want to be bothered all the time, return calls and do what you say you will do! I would have absolutely gone back later for other procedures, but not after this experience. Reputable companies do not act this way!!! Beware!
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Leighann Decot's profile photo
Leighann Decot
9 months ago
HORRIBLE SERVICE. The dr is RUDE, NO bedside manner and it doesn't matter what the patient wants done cosmetically. I was insulted and extremely disappointed. I will NEVER EVER go here for dysport again. NO IDEA WHAT THEY ARE DOING.
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Chelsea King
2 years ago
I have been going to Monarch Health for laser hair removal for a year now and I have had great results! I have fair skin so the treatment is working very well on my legs. The staff is friendly and the treatments are very quick! Probably the only doctors office that I don't wait in the waiting room for 10-15 minutes when I arrive on time! If you are looking into trying laser hair removal I would highly recommend Monarch Health!!
Lynn Voissem
3 years ago
I have been a patient/client of Monarch Health for sometime. I started there as a cosmetic patient (with fabulous results) and switched my medical practice to them after my first visit. I have seen both Dr. Cole-Sedivy and the nurse practitioners and love them all. They are very attentive and don't rush me. I don't know about these other bad reviews on here but I have never had any problems like that. And the waiting room is always filled so they must be doing something right. I highly recommend Monarch Health.
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Carlie Price
a month ago
Dr Cole-Sedivy is amazing!! Her experience & attention to detail is unmatched. To achieve a "complete result" trust the best❤️
Jordan Andrews
5 months ago
They do not respond to phone messages. Do not answer emails. They charge you to retrieve your personal medical records and are very rude with handling policy questions.
D. Jackson
a year ago
I have been a patient of Monarch Health for a long time, and I simply cannot say enough nice things about Dr. Cole-Sedivy and everyone on the Monarch staff! They are highly skilled professionals but also make you feel welcome and comfortable. Most of all I think my results speak for themselves, since I look so much younger than I did when I started there, over 10 years ago!!!
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sara faust
2 years ago
I've been going here for a few months for laser hair removal after purchasing a Groupon back in spring of 2012. The laser is very effective at removing my dark hair and the procedure is fast and relatively comfortable. The staff are very friendly and I enjoy my visits to the clinic. However, the hair removal technicians are not especially careful about making sure the laser head treats overlapping areas so I often end up with one or two very small untreated areas. They are so small that I do not complain, and the nurse makes sure to hit the spots the next time I am in. This past visit, I was treated by a different nurse and ended up with a very substantial area that was left untreated. I called to ask about what had happened-- I'd recently upgraded to a larger treatment area and thought they'd simply misunderstood my charts. Instead of having any resolution, the manager and another nurse simply kept insisting that the person who did my treatment was the best technician there, which meant that it simply wasn't possible for her to have made a mistake, and that they would have her call me to discuss the situation. When I brought the issue up again later with someone else, I received an apology for having been dealt with that way and the issue was resolved without any fuss.
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