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Premier Laser Spa of Cleveland
Day Spa
Today Closed
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13500 Pearl Rd Strongsville, OH 44136
13500 Pearl RoadUSOhioStrongsville44136
Day Spa, Laser Hair Removal Service
Day Spa
Laser Hair Removal Service
Skin Care Clinic
Today Closed
Monday 10:00 am – 7:00 pmTuesday 10:00 am – 7:00 pmWednesday 10:00 am – 7:00 pmThursday 10:00 am – 7:00 pmFriday 10:00 am – 4:00 pmSaturday 9:00 am – 1:00 pmSunday Closed
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Premier Laser Spa is a leading national provider of laser hair removal services, serving hundreds of thousands of satisfied customers. And since laser hair removal is all we do, all we do is focus on laser hair removal to maintain our category leadership by spending more time on training, doing more research on technology to consistently advance our treatment, and finding new ways to further our world class customer experience to unequivocally deliver your best solution to get hair-free for life. Call 1-800-NEW-FEEL to schedule a free consultation and experience the Premier expertise.
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Review Summary
4.6
179 reviews
5 star
144 reviews
4 star
22 reviews
3 star
2 reviews
2 star
5 reviews
1 star
6 reviews
"Cleveland laser spa has easy scheduling and a very nice staff."
"Having laser hair removal has been the best thing that I've done for myself."
"The service at Premier Laser Spa is wonderful."
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8 people
Susana Calderon's profile photo
Tina Collins's profile photo
BOSCO OTTICA SRL's profile photo
Alice Shao's profile photo
Ashley McKay's profile photo
Rosa Rodriguez's profile photo
Ryan O'Farrell's profile photo
Anna Duran's profile photo
All reviews
Vicky Makaryan
a month ago
I am Armenian. Throughout my life I have been very self-conscious about my body hair. It was so hard to keep up with and manage. As soon as I graduated college and got my first real job I went to Premier Laser Spa to get my first treatment. After the first treatment I could already see a difference. After the third treatment my life had changed! I was more confident and ready for every summer day. Since my first treatment I have had 3 more areas treated. I am so happy to be rid of the hair that was causing me so much hassle. The service at Premier Laser Spa is wonderful. Everyone is very professional and take the time to make sure you are getting the results you want. I truly feel that with Premier Laser Spa I am getting my money’s worth and then some!
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Mena Ruggiero
2 months ago
In the past year, Premier Laser Spa has changed, and for the better. Their customer service level is top notch. I am very pleased with the professionalism with the Nurses. Lisa is fabulous at what she does! This service is a very intimate one, and they make you feel very comfortable. The results are amazing, with each treatment, I am amazed every time. I absolutely love Premier Laser Spa!
Chris Volgstadt
2 months ago
As the Clinic Director of Premier Laser Spa I would just like to take a moment and say thank you to all of you that have taken the time to write a review for Premier Laser Spa of Cleveland! I just want to say that my staff and myself appreciate your business and look forward to servicing you throughout this process. Our #1 goal is to ensure that everyone receives a World Class Experience with each and every visit. For anyone new that is interested in or has questions, we are here to help educate you and provide information about our services. Thank you again!
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Eric Felton
4 months ago
They are very respectful about why you are coming to them for treatment. At first I was slightly embarrassed to go to a place and ask about hair removal, but was greeted nicely by these people and have always felt at home since. They're really nice when you walk in, and are willing to work with you to determine a pricing plan so you can afford treatment. The technicians listen to your needs and are very understanding if you need to reschedule or cancel appointments. I've been a problem child myself as far as rescheduling appointments a lot due to work related things. They've been super nice about it the entire time.
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Jaclyn Raub
2 months ago
I love the staff at Premier Laser Spa of Cleveland. It has been such a wonderful feeling knowing that the staff truly cares about the results you deserve as their client. Chris (the manager) is very approachable, friendly, and genuinely cares about getting you the best results. In addition, they are always on time. I've never had to wait any longer than 5 minutes for my scheduled appointments. Such a nice breath of fresh air. Thank you, Premier Laser Spa.
Lauren Bruno-Wickes
2 weeks ago
I had bought 4 groupons - that would allow 8 sessions for my underarms and 6 sessions for my full leg. After 5 treatments of my underarm and still having to shave all the time - they added 3 more complimentary sessions after looking into the matter. However - I was pregnant and needed to stop my sessions. When I returned for my legs, they had changed my chart and those extra sessions were no longer listed. Furthermore, after complaining to the manager that I was still shaving constantly - his response was that it was a groupon and there is nothing they can do. Furthermore, he said that a person needs to stop when pregnant but the sessions are not effective when time has lapsed. I was told from the beginning that it did not matter if I stopped and started again. The manager was going to look into it and get back to me - he never did. HOWEVER, that same day he told my sister an entirely different story and said no problem with stopping for pregnancy and that they had been having people complain about the treatments not working and they were going to have an expert come in and take a look. They refunded her money and also added extra sessions. I had several friends in the beginning that I recommended - I am soooo unhappy right now. 8 underarm sessions and 6 full leg and there is barely a difference and I need to constantly shave. DON'T WASTE YOUR MONEY!!
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Philip W
2 weeks ago
I have been going to CLS for two years for treatment in three areas. My results are truly amazing, in fact, life changing. I am enjoying the freedom to head out to the pool spontaneously with the kids and friends. I have been pleased with customer service and professionalism. Highly recommend and truly best money spent!
Lisa Krenz
a month ago
They are always super nice! I have LOVED getting a lot of hair removed! They answer any question you may have. Lisa Ferrante, LPN is the bomb! I will only see her now!