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Interactions LLC
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New logo - same great company! Check out our website to get the most up to date information around Interactions and our offerings: www.interactions.com
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+Keith Gibney let the brainwashing continue 
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Interactions LLC

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87% of consumers say that IVRs are difficult to use. Are you following our 9 best practices? http://hubs.ly/y0YZ180
As one of the most used customer experience channel, focusing on improving IVR design can provide a wealth of benefits.
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Great news! We were just awarded our fourth consecutive Speech Technology Excellence Award. http://hubs.ly/y0X6RH0
Interactions' Virtual Assistant Solutions Honored for Exceptional Speech Technology for Fourth Consecutive Year.
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See what Contact Center Pipeline had to say about TXU Energy's Virtual Assistant in their May Issue! http://hubs.ly/y0Q9Kh0
Standing out in a competitive market with a Natural Language Virtual Assistant.
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BBC’s Peter Day discusses Machine Learning with Interactions lead scientists http://hubs.ly/y0PslX0
Listen as BBC's Peter Day discusses the latest advances in speech science with Interactions Jay Wilpon and Michael Johnston.
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Enterprises playing catch-up to rising customer expectations http://hubs.ly/y0NZF_0
The speed at which customer expectations rise now outpaces the speed at which enterprises can keep up. Welcome to the official age of the customer.
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It is announced today that Todd Woodstra has joined Interactions as Senior Vice President. Read more of the press release here: http://tinyurl.com/o9hxs6t
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Pairing new technologies with human assistants will result in tremendous new products http://hubs.ly/H0108Qk0
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Learn more about IVR design and its importance on the customer experience. Read our new Best Practice Series. Check out Pt. 1 here!
http://hubs.ly/y0WYgx0
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Announcing our new Best Practice Series! Check out Pt. 1: Why is #IVR Design So Important? http://hubs.ly/y0Sw1M0
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We are proud recipients of our first MITX Award for "Best Consumer Tech that Makes Lives Easier." http://hubs.ly/y0PHMx0
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We have great news to share! http://hubs.ly/y0N_t60
We are happy to announce that we’ve been named a finalist in the Most Innovative Tech Company category in The 2015 American Business Awards!
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We develop and market award-winning natural language understanding technology
Introduction
Interactions develops and markets award-winning natural language understanding technology used by Fortune 500 companies worldwide. Built on its patented Adaptive-Understanding™ technology that seamlessly integrates both human and machine intelligence, Interactions provides highly conversation virtual assistant solutions. Companies such as Hyatt, Best Western, Humana, TXU Energy, Asurion and AllConnect deploy Interactions’ solutions.
 
The company’s sales, service and support solutions are delivered across any device with type, touch or talk capabilities, and have handled more than one billion transactions to date. Rooted in natural speech recognition and built to adapt to human conversation, Interactions’ solutions have delivered cost-savings and increased efficiencies in sales and support for some of the largest companies in the world. Interactions LLC, founded in 2004, is headquartered in Franklin, Massachusetts and has additional offices located in Indianapolis, Indiana and Austin, Texas.
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Contact info
Phone
317-810-2800
Email
Address
31 Hayward Street, Suite J, Franklin, MA 02038