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Derek E
Worked at The Packing Rat
Lives in Elk Grove, CA
29 followers|5,722 views
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Have him in circles
29 people
Kevin theTacDaddy's profile photo
Trent Schneider's profile photo
Donalee Eiri's profile photo
Phil Marek's profile photo
Dave B's profile photo
Chazz Layne's profile photo
Fate ofDestinee's profile photo
Chuck Gerschefske (Remodel Green)'s profile photo
Kenny Wong's profile photo
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Elk Grove, CA
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  • The Packing Rat
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A&P have some things to celebrate about their initial service, but there were several incidents that caused concern. Overall, I believe A&P significantly fell short on my expectations as a home owner, but might provide sufficient service to property management. A&P answered my questions to my satisfaction, and I felt good about their intent, plan, and recommendations. Installation of equipment from the outside looked like it was built with the house. I really appreciated that A&P was able to figure out how to use the existing gas lines, and not tap into the main from the outside with additional pipe work along the side of the house. They also installed the circuits seamlessly into my existing panel, routing the electrical power to the attic unit, and condenser. To patch a hole where a furnace was formally mounted, a drywall contractor was provided. The drywall had one initial visit, with two additional visits the following week to patch up the holes (one vent was moved), and to texture. Overall, the work performed by the drywall contractor was impressive. Temperatures were relatively mild in late August, but I was relatively satisfied. The office, and bedroom were warmer than the rest of the house, whereas the kitchen was too cold - indicative of an unbalanced system. Note the two rooms also have the longest length of duct. I posed this concern with A&P and inquired if volume dampers were installed. He indicated he will follow up with another scheduled visit. This issue was never addressed, and I did confirm I do not have volume dampers installed in my system. Shame. Searching for the volume damper lever, I also observed the mechanical ties did not secure the entire circumference the flex duct. In other words, the mechanical ties (aka zip ties) were not properly placed on the take-off plenum. Duct supports were also installed, but appeared sloppy (some unnecessary sagging and questionable distance between supports). Though the install passed the CA mandated efficiency testing, there were leaks around the take-off plenums. In the end A&P/subcontractor/Building inspectors related to this project, visited my house on 10 different occasions. This includes attempts (some successful) to address issues noted above. The system works; however, I do not believe they have any real pride in their work. I think if the work performed was appropriately reviewed by a site supervisor before deeming a project complete would have avoided a lot of workmanship issues. I've voiced the above concerns with A&P, with no real resolution. I m not sure if I would accept any follow up service. Quite frankly, I m tired of contractors/inspectors visiting my home for awhile. Suffice it to say, it s possible the average home owner wouldn't even bother to review the contractor s work at the level of specificity that I did. With that said, I would hesitate to say A&P Heating & Air is my first recommendation. Work started August 19. Permit signed off by the city on 10/15/13.
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Public - a year ago
reviewed a year ago
1 review
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