marie louise gagnon: I bought a ford focus titanium 2013 in July of this year. I really liked dealing with William he was always pleasant to talk to and always ready to answer my questions whether they were relevant or not. Even though I am a woman buying a car by myself the whole staff was great and made me feel confident, about the whole transaction. Not like some places where they ask you where your husband is , or they think you can't afford a car on your own. That means alot in my books and it was greatly appreciated. Amélie always answered the phone with a smile in her voice and was great to talk to. Thanks again for the great experience of dealing with Auto Laval.