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McLean, VA Roof Repair Specialist

 

Hi, this is Steve from Roofer 911.
I'm on a roof in Mclean, Virginia, that has multiple roof leaks. One of the leaks I noticed inside the home, was right in the area of the valley, but then also along the wall, and it went all the way down to the gutter line. What we need to so is, we're going to have to remove all the roof material on both sides of the valley, and also, where the roof and the wall meet.
Let me show you something here. This roof is very, very tight. There's no way I can lift up any of these shingles at the seam, because they have ice and water shield, most likely, installed underneath all the shingles. Here, at the valley, it's very, very tight. I can hardly even lift it up, I can't even lift it an inch.
When that happens, it tells me one thing, when the contractors did the roofing, at the valley, they had fashioned the shingles too close to the valley's center line, so when it rains really heavy, the water can get underneath that seam. Like I said, that nail is only a few inches away from the center and the water gets underneath the seam, then the water seeps through the side of the nail and into the house.
We need to remove all the roof material completely around the valley, install new ice and water shield, reshingle it, but this time we're going to fasten about nine inches away from the center of the valley. Also, where the roof and the wall meet, we need to take up all the shingles, here, because when they fastened the shingles into place, they nailed the shingles too close to the wall, and by doing that, they damaged the protective step flashing underneath.
Now, another thing, very important, even after the roof is installed, there's a very good chance that a leak will come back. I'll show you why, the gutter, here, the downspout is on the left side. They have an end-cap on the right side, so no water's draining over there, and the gutter's low, here, in the middle. When it rains really heavy, not only does the water overflow over the front, but also, the water goes over the back. Then the water settles inside the exterior wall cavity between the outside siding and the drywall. Once the insulation inside the wall becomes completely saturated, then the water will let loose, and then you see the water damage inside the home.
Now, also, they have a leak that's in-between these two skylights, and there's a 750 vent that's directly above. This vent is very likely attributing to the leak below, but I cannot remove the shingles around here to check the overall fastening procedures because, like I said, it's very tight just like the rest of the roof, because of the ice and water shield.
The best thing to do is remove all the roofing material, install new ice and water shield, and then reshingle it. Another thing, very important, like I said, they have a leak in-between these two skylights. Now, here, when you look up the roof, here for example, there's a seam right here where this shingle joins up against this one.
Now, when the contractors originally did the roof, they used roofing nail guns. Now, with a nail gun the contractor can fasten anywhere from five to eight nails a second. If he doesn't pay attention to where he's placing each and every nail, especially when they're in a rush, some of the nails are going to be exposed at this seam. Even though the shingles are very tightly adhered to the roof, the water can still seep through the seam, then the water will leak right through the side of the nail, and the water will just travel down the roof, on top of the felt, and wherever the water finds an opening, like a tear in the felt, that's where it will settle. With this leak, we need to focus on everything.
Also, the homeowner said that there was a leak next to the skylight. What we'll do is remove all the roof material, completely around the skylight. Then we're going to install ice and water shield, then reshingle it.
Here, you can see somebody put caulking where the roof and the side of the skylight meet. Whenever I see something like that it tells me one thing, there was a leak here before and somebody tried to resolve the problem by caulking the area. Caulking is just masking the problem, you have to take things apart to get to the source.
Now, another thing is, where the dome meets up against the metal, many times there's hairline fractures, right at the metal and the water can seep right underneath, and then it will leak at the skylight, and then settle down near the gutter.
What we'll do is clean up all the dirt and dust completely around the skylight, and then we're going to seal it with polyurethane, and that's it. With this leak, we have to target everything as a whole, because if I don't, I will most certainly be back in the future, that's something I do not want.
Again, my name is Steve from Roofer 911, and we specialize in roof repair in all areas of Mclean, Virg…
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Multiple Roof Leak Repair in Leesburg, VA http://www.roofer911.com/roofing-blogs/multiple-roof-leak-leesburg-va.htm

 

Hi, this is Steve from Roofer 911.
I'm at a home in Leesburg, Virginia, that has a couple different leaks.  One of them is these two windows here that have hairline fractures at the corners of the sills, so we need to seal the inside corners with polyurethane and that will prevent any further leakage during a wind-driven rain.
The counter flashing up against the wall here is sealed fine. That's no problem, but once we seal the hairline fractures, then the leak is gone. Now, also there's another leak right here in the corner where this roof meets up against a wall and the water is settling at the lowest point, so there's a few different things that's causing the leak.
The first thing we need to do is remove all of the roofing material where the shingles meet up against the wall on the lower roof. Any flashing that's damaged can be either repaired or replaced with new and then we're going to re-shingle that area. Now once that's done, it's going to still leak and the reason why is because of the upper roof here where this roof meets this roof, there's a valley right down the middle.
When the contractors did the roofing, they fastened the shingles too close to the center of the valley and by doing that, when there's a heavy downpour or melting snow, the water is getting underneath that single-cut seam and it's finding an opening through a side of it now and now the water is traveling down the roof in between the shingles and the felt and it's settling down inside the exterior wall between the vinyl siding or between the bricks and the drywall inside and then the water is settling on the lower part of the roof. We need to take up the shingles on both sides of the valley, install ice and water shield and then re-shingle it.
Now once the valley is repaired, the leak is still going to re-occur again, but only this time during a wind-driven rain or a melting snow. The reason why is you have two ridge vents, one here and one over here. If it's not sealed underneath or if the open breathing space is cut too wide, it will leak. We need to take off the ridge vents and then we're going to seal underneath it with polyurethane and then we'll re-install the ridge vent and seal all the fasteners. Once we're done, we've targeted this leak from every possible angle so the leak will not come back.
    
Again, my name is Steve from Roofer 911 and we specialize in roof repair in all areas of Leesburg, Virginia, and all areas of Northern Virginia. I can be reached at 703-475-2446. Thank you.
 

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Source Of Ridge Vent Leak In Burke, VA http://www.roofer911.com/roofing-blogs/ridge-vent-leak-burke-va.htm

 

Hi this is Steve from Roofer 911.
I'm on a roof in Burke, VA and they have roof leaks because of improperly installed ridge vents. There's approximately 40 feet altogether. Visually, when I look at the vent, everything looks fine. All of the fasteners are going into the rafters and the overlapping seam for each ridge vent was done correctly but the ridge vent is leaking.
The reason why is right here where the roof shingles meet up against the ridge vent. If there's a heavy downpour or wind driven rain or even a melting snow, the water can get up underneath the ridge vent and then the water will drop down inside the open breather.
    
Many times, the water doesn't make it's way all the way up but instead when it gets up to about right here, the water will curl underneath the roof shingles, travel down the roof in between the shingles and the felt and wherever the water finds an opening like a tear in the felt, that's where the water will settle.
What we need to do is remove this entire length of ridge vent. Once that's done, we're gonna repair or replace any damaged roof shingles and then we're going to seal the deck heavy with polyurethane on both sides of the open breather. Then, the new ridge vent will be pressed right into the sealant and then when we fasten it, we need to make sure that we penetrate the rafters and reseal all the fasteners. Again, once these procedures are done, no matter what the weather type, this will not leak again.
My name is Steve from Roofer 911 and we specialize in roof repair in all areas of Burke and Northern Virginia and I can be reached at 703-475-2446. Thank you.

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Source Of Roof Leaks In Falls Chuch VA http://www.roofer911.com/roofing-blogs/roof-leaks-falls-chuch-va.htm

 

Hi. This is Steve from Roofer 911. I'm on a roof in Falls Church, Virginia. They have a leak right in this area here. There's a few different things that causing the leak.
    
One thing I noticed right away is the fascia ... Not the fascia, the stepflashing up against he fascia board. They put the stepflashing on the outside. It should be behind the wood fascia, so he contractors built themselves a water trap. The water can very easily get in through the seam here and then leak inside the home.
    
What we'll do is we're going to remove all the roofing material where the roof and the wall meet. We'll repair or replace any damaged stepflashing, and then reshingle this area.
    
Also, another thing is the shingles here have no overlap going into the gutter, so again, the water can come down the roof and curl underneath the shingles, go behind the fascia, go behind the wall, and leak underneath the roof. We're going to extend the shingles a little bit further into the gutter, but I wanted to show you something else.
    
Like I said, that leak is right over in here. Now, also here's a valley right here as well, and I noticed when I lifted up the singles there were nails fastened too close to the center line. What we'll do is remove all the roofing material from he bottom of the valley up to the top, we'll install ice and water shield and then reshingle it. Also, the bent pipe, we'll do the same thing. We're going to remove all the roofing material completely around the bent pipe, seal the flashing with ice and water shield and then reshingle it.
    
Now, another thing is here you can see there's a lot of leaves built up in the valley and it's serving as a dam. The water comes down the roof, hits the leaves, and the water dams up and it goes up underneath the shingles. Wherever there's a nail exposed in the area, the water will seep right through the side of the nail. The water will travel underneath the shingles and then settle on the lower roof.
    
Again, my name is Steve. We specialize in roof repair in all areas of Falls Church and Northern Virginia. I can be reached at 703-475-2446. Thank you.
 

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Sky Roofing http://www.roofer911.com/roofing-blogs/sky-roofing.htm

Imagine looking up from your ceiling, and still you can see the skies, the clouds, the stars, the moon or the sun. It may sound bizzare to some, but it maybe a great and fun idea to have some (maybe even all?) parts of your home roofin system be made from clear/transparent materials so that you and your family can enjoy the celestial beauty even when you stay indoor.

 

One great benefit of having a transparent roof is energy-conservation. You get to save electricity by using the solar light as a source of radiance inside your very home. Read more from this article on Home Iprovement Pages:

"There are several benefits of using transparent roofing in your home, whether it is for small or large sections of your roof. The most obvious is that you flood the home with light. A natural light filled home not only feels fresh, clean and open, it also helps you to save on your energy bills as you drastically reduce the need for artificial lighting. Transparent roofs are also often insulated or double glazed. This is great as you won't have too much entering the home or leaving it, making the temperature more stable and comfortable. Solar properties in the roofing also mean that you won't suffer the effect of harmful UV rays. Finally, transparent roofing can dramatically improve your views, as you are no longer cut off by the height of your windows, thus making it feel like you're more outside while still being completely protected."

Should you decide to explore your opnions for clear roofing system in your very own Virginia homes, it would be best to contact Roofer911 (http://www.roofer911.com/roof-repair/prince-william-county-va/), to ensure reliable and quality service for your home renovation needs.

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Tips In Choosing Roof Contractors http://www.roofer911.com/roofing-blogs/tips-in-choosing-roof-contractors.htm

Before you sign any contract or agreement of any form with your professional roofing contractors, make sure you have a checklist of things to consider and ask regarding the company you are about to hire. Do they have an active business license and are they insured properly? Are all of the employees covered? A professional residential contractor should have general liability and auto insurance, and workers compensation.

 

Check with the CCB and the Better Business Bureau.

 

Are they responsible to make sure everything is covered, including pulling permits, ordering materials, drawing up blueprints, etc.

 

Make certain that the brand of material is written on the contract, not just the color or design. There is a lot of garbage that is out there that may look similar, but are not the same quality.

 

What is their experience? How many customers do they have?

 

Any residential contractor that has survived 5 or more years working in the same area probably does reasonable work. Also look at experience doing home improvements like the one you are proposing. Are they members of any trade associations or chamber of commerce?

 

Get references and actually call them. You can ask questions like:
• On a scale of 1-10 how satisfied were you?
• Did they finish on time or were there long delays?
• How close was the final cost to the estimate?
• If you had another project to do, how likely would you be to use this contractor again?
• Would you recommend them to your family or friends?
• How did they clean up?

 

Disputes happen. Find out ahead of time how they will be resolved. It should be in the contract that disputes will go to mediation or arbitration instead of the through our costly legal system.

 

In the long run cheaper is not always better. You generally get what you pay for when hiring a contractor. You will be living with the finished work for a long time. The few dollars that you save now may be long forgotten down the road but low quality work can frustrate you indefinitely.

 

This is your project. Be sure things will get done the way you want them. Any good residential contractor will have suggestions and ideas (one advantage of hiring a contractor is access to their experience) but in the end you need to be the final word. Be sure you and the contractor are on the same page here.

 

Here's an article that talks about some Advice On Choosing a Contractor:

When choosing a roofing contractor you should consider your choice very carefully and you are advised to check them out before employing them. If you employ a good reputable roofing contractor in terms of price, reliability and workmanship, the potential for problems will be greatly reduced.

Hey face it, when having a roofing project done "stuff happens". Subcontractors don't show up, materials need to be replaced, Moisture damage is found and needs attention, weather slows progress, and any number of issues can come up. The critical thing is that if you are reasonable and you are working with a reasonable contractor that you trust, things can be resolved out to everyone's satisfaction.

Tips In Choosing Roof Contractors first appeared on www.roofer911.com
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Roof Valley Leak in Arlington VA http://www.roofer911.com/roofing-blogs/roof-valley-leak-arlington-va.htm

 

Hi, this is Steve from Roofer 911.
I'm on a roof in Arlington, VA and they have a leak there down at the bottom of the valley here. What happened was, the homeowner originally called a contractor and he redid the entire valley which is good. This valley is okay but this valley over here, there's nails fastened too close to the center. It only leaks mainly when there's a heavy downpour or a melting snow.
What we'll do here is the same thing that the other contractors did over here. We'll remove the flashing. We're going to remove the shingles on both sides of the valley. Then we'll install ice and water shield right down then middle. Then we'll re-shingle it and we'll install a single cut close type valley like they have here.
    
Another thing is, after the valley is done, there's a very good chance the leak is going to come back. The reason why is the shingles that are on this home is certain pead horizon and they've been discontinued now for about 7 years because of premature aging. If you look at the roof very carefully, you can see all the stress fractures and it's like this all over the roof. The water can very easily get through the fractures and travel underneath the roof and then just settle here at the lowest point. I highly recommend to redo this whole section here and redo this but the roof is old. It's 23 years old so the rest of the roof has problems as well.
    
Honestly, I would highly recommend to remove and replace this whole roof because I guarantee you have other leaks that you just don't even know about yet. Also, where the roof and the wall meet here, there's nails fastened too close to the wall and by doing that, the contract is nailed into the step flashing underneath. That will also attribute to a leak. That will be here at the bottom of the valley but eventually that water will settle at the chimney.
    
After looking at this roof further, they have an attic fan here too and the attic fan was installed wrong. You can see the metal flashing is overlapping the shingles. The shingles should have been overlapping the flashing. The only place where the metal should be exposed is down at the bottom where the flashing overlaps the shingles. Again, with this roof, I would highly recommend to remove and replace it but I'll give you two different options.
My name again is Steve from Roofer 911 and I can be reached at 703-475-2446 and we specialize in roof repair in all areas of Arlington Virginia, and Northern Virginia. Thank you.
 

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Multiple Roof Leak Repair in Leesburg, VA http://www.roofer911.com/multiple-roof-leak-leesburg-va.htm

 

Hi, this is Steve from Roofer 911.
I'm at a home in Leesburg, Virginia, that has a couple different leaks.  One of them is these two windows here that have hairline fractures at the corners of the sills, so we need to seal the inside corners with polyurethane and that will prevent any further leakage during a wind-driven rain.
The counter flashing up against the wall here is sealed fine. That's no problem, but once we seal the hairline fractures, then the leak is gone. Now, also there's another leak right here in the corner where this roof meets up against a wall and the water is settling at the lowest point, so there's a few different things that's causing the leak.
The first thing we need to do is remove all of the roofing material where the shingles meet up against the wall on the lower roof. Any flashing that's damaged can be either repaired or replaced with new and then we're going to re-shingle that area. Now once that's done, it's going to still leak and the reason why is because of the upper roof here where this roof meets this roof, there's a valley right down the middle.
When the contractors did the roofing, they fastened the shingles too close to the center of the valley and by doing that, when there's a heavy downpour or melting snow, the water is getting underneath that single-cut seam and it's finding an opening through a side of it now and now the water is traveling down the roof in between the shingles and the felt and it's settling down inside the exterior wall between the vinyl siding or between the bricks and the drywall inside and then the water is settling on the lower part of the roof. We need to take up the shingles on both sides of the valley, install ice and water shield and then re-shingle it.
Now once the valley is repaired, the leak is still going to re-occur again, but only this time during a wind-driven rain or a melting snow. The reason why is you have two ridge vents, one here and one over here. If it's not sealed underneath or if the open breathing space is cut too wide, it will leak. We need to take off the ridge vents and then we're going to seal underneath it with polyurethane and then we'll re-install the ridge vent and seal all the fasteners. Once we're done, we've targeted this leak from every possible angle so the leak will not come back.
    
Again, my name is Steve from Roofer 911 and we specialize in roof repair in all areas of Leesburg, Virginia and all areas of Northern Virginia. I can be reached at 703-475-2446. Thank you.
 

Multiple Roof Leak Repair in Leesburg, VA first appeared on www.roofer911.com
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Source Of Ridge Vent Leak In Burke, VA http://www.roofer911.com/roofing-blogs/ridge-vent-leak.htm

 

Hi this is Steve from Roofer 911.
I'm on a roof in Burke, VA and they have roof leaks because of improperly installed ridge vents. There's
approximately 40 feet altogether. Visually, when I look at the vent, everything looks fine. All of the fasteners
are going into the rafters and the overlapping seam for each ridge vent was done correctly but the ridge vent is
leaking.
The reason why is right here where the roof shingles meet up against the ridge vent. If there's a heavy downpour
or wind driven rain or even a melting snow, the water can get up underneath the ridge vent and then the water
will drop down inside the open breather.
    
Many times, the water doesn't make it's way all the way up but instead when it gets up to about right here, the
water will curl underneath the roof shingles, travel down the roof in between the shingles and the felt and
wherever the water finds an opening like a tear in the felt, that's where the water will settle.
What we need to do is remove this entire length of ridge vent. Once that's done, we're gonna repair or replace
any damaged roof shingles and then we're going to seal the deck heavy with polyurethane on both sides of the open
breather. Then, the new ridge vent will be pressed right into the sealant and then when we fasten it, we need to
make sure that we penetrate the rafters and reseal all the fasteners. Again, once these procedures are done, no
matter what the weather type, this will not leak again.
My name is Steve from Roofer 911 and we specialize in roof repair in all areas of Burke and Northern Virginia and
I can be reached at 703-475-2446. Thank you.
 

 

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We Do Roof Construction http://www.roofer911.com/we-do-roof-construction.htm

 

 

When you are building a new home, it is important to have to most dependable contractors install your roofing. The roofing of your home is what covers your head from the outside. You need a company that can provide a sturdy and durable roofing layout that is capable of withstanding heavy snow, rain, or hail storms that can cause lots of damage, and we can do that. 

 

For more information on Roof Installation of Roof Construction visit http://www.roofer911.com/roof-repair/fairfax-county-va/great-falls.htm 

 

 

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Dealing With Fallen Trees On Your Roof http://www.roofer911.com/roofing-blogs/dealing-with-fallen-trees-in-your-roof.htm

Trees are beautiful, as long as they remain where they should be --- at the yard, rooted in the ground. The moment trees get old, or during calamities where it gets hit by severe lightning or wind, trees can get dislodged and some of its partscould get dangerously unattached, like the limb or branches; and if the tree is big enough, these parts could accidentally land in your house's roof and that would be messy and costy.

 

How do we manage when situations like this one happen? Hoping that it won't, but just in case it does, when a tree falls on top of your roof, the first thing you have to do (aside from making sure that no one got hurt), is to contact your home insurance company and inquire if your house is covered or not. The first thing that would be asked by your insurance company is to identify the owner of the fallen tree. If it's your tree, then chances are, the conflicts would be a lot slimmer and your insurance can be claimed without much hassle. However, in cases when the tree belongs to your neighbor, it may mean more investigation before you can righfully get your roof repaired using the insurance claims.

Here's how most cases are resolved for instances like these,as per discussed by Better Business Bureau:

Did you ever wonder what would happen when your tree falls on your neighbor's house during a wind storm? Who would be responsible? Will your homeowner's insurance policy cover their damage? This would be considered an act of Mother Nature and is not covered unless it was caused by your negligence.  This particular question is one that comes up often since we have so many hail and wind storms during this time of the year.

Aside from your insurance company, you can also ask for assistance from an expert roofing company to help you in estimating possible costs for the repair of damaged roofing systems due to a fallen tree.

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All You Need To Know About Fireproof Roof http://www.roofer911.com/roofing-blogs/all-you-need-to-know-about-fireproof-roof.htm

Our home is the greatest investment we could ever have and it would be such a waste if it were to be burned down in ashes. Keeping our family and home safe from fire is made easier now since scientific studies and testing have been done to compare and contrast different materials that can be possibly used in a roofing system.

 

One of the many ways to prevent fire from starting in our house is to make sure that the roofing system is well-installed and made from reliable materials. Here's an article that shares some useful tips:

 

Recent wild fires in California and elsewhere increase our awareness of the importance of safety considerations in home building and property protection.

While in a firestorm, the home may catch fire in a variety of ways, protecting the roof from fire is just one key. Fire resistant sidewalls, not having shrubbery and even grass up near the house, keeping the area around the house cleared of wood and brush debris and many other preventative measures are important components to keeping your property safe. However, the number one investment you can make for your dwelling is to protect the roof from fire.

 

So you see, in order for fire to be prevented, the best way is to target the roof. Just like this video below. It shows us the types of shingles that can help prevent fire:

 

 

 

All You Need To Know About Fireproof Roof first appeared on www.roofer911.com
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Contact Information
Map of the business location
McLean, VA
USVirginiaMcLean
(703) 475-2446roofer911.com
Roofing Contractor, Siding ContractorToday 8AM–4PM
Friday 8AM–4PMSaturday ClosedSunday ClosedMonday 8AM–4PMTuesday 8AM–4PMWednesday 8AM–4PMThursday 8AM–4PM
At Roofer911 we pride ourselves with customer satifaction and quality workmanship that is unsurpassed in Northern Virginia.

We specialize in roof repair of the most difficult to locate roof leaks for 41 years. Same day service for repair of roofing, siding, gutters, windows, chimney etc. Free Estimates and infrared moisture detection.

With our 40 plus years performing roof repairs and fixing leaks of all kinds you can rest assured that your problem will be stopped the very first time. Also, if our workers notice any additional problems that may attribute to your leak, we will repair at no additional charge to you.

We are licensed and insured professionals.
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Have them in circles
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Patrick Idol's profile photo
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UASRC's profile photo
Pro Roofs's profile photo
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"Great price for the attic fan install."
"Thank you Steve, once again, for excellent work, customer service, and honesty."
"6 months ago after a heavy wind and rain storm we had a leaking roof."
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Angel Santa
a month ago
I can't thank Steve and his team enough for a job well done in fixing the leak caused by my satellite dish and associated cable. Utilizing infrared, and then while he was on the roof, Steve showed me where the leak on my roof was and the path that the water took down to the leak. He explained what was needed and provided a detailed, and reasonable, quote explaining what would be done and that the work could be completed the same day. Very shortly after I agreed to the work, I received a call and the team was ready to to get the job done. They were on time, professional and efficient. They took pictures and showed me the completed work - looked great. As a side note, when Verizon came in to recalibrate the satellite, right after Steve's team completed and left, they commented that the work was extremely well done. Great customer service, great communication, very efficient and quality work and reasonable price - would definitely recommend!! Thank you Steve!!!
• • •
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Magus Magnus
3 months ago
Prompt, friendly, and utterly professional, Steven Briesemeister and Roofer 911 replaced my gutters the day after he gave an estimate, and the work is impeccable. His expertise has been evident the several times I've hired Roofer 911, and I doubt there's a better company for any NOVA homeowner to rely upon when it comes to roof-related repairs and installation. According to my wife, his crew was efficient, respectful, and quick this past Friday when they did the work - and I've always found them knowledgeable as well. I trust his advice, and his pricing and warranties are fair.
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Steven Briesemeister
7 months ago
Wow! It is quite astonishing to me that some people only exist in the world to make trouble for everyone else. Steven Knight, Linkaland link-a-land and Joe Smith. I have never done business with these entities or people, yet they fictitiously invented bad reviews about my service. I don’t want to waste your time, but if you look a little deeper, you will see that all these guys do is give businesses bad reviews. There is so much to be thankful for, why do they need to focus on pessimistic trash? They don’t seem to get it that their malicious intentions are harmful to more than me alone. I want to apologize to my real customers. You are honest home owners with serious roof leak issues, and you don’t deserve to be grouped with that bunch of naysayers. I also want to express my profound disappointment in Google. I can’t believe Google has no safeguard against slander such as this. This is very upsetting. Thank You, Steven Briesemeister Roofer911
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Nilang Shah
a year ago
Portion of aluminum fascia that came loose in a recent windstorm. I called Steve from roofer 911. He came very next day for estimate. Sent me an estimate in email with pictures of damage. Once estimate was approved, work was completed very next day. Very reliable, professional, knowledgeable and courteous. Returned my calls quickly, Price was very good. I would use them again and highly recommend. I would recommend Roofer 911 to everyone who has a roofing issue. Thanks.
Brian Dugdale
4 weeks ago
Thank you Steve, once again, for excellent work, customer service, and honesty. For anyone reading these reviews, I am a repeat customer of Roofer 911, having first hired Steve and his crew in 2011, and again in 2016, to address roof leaks at my home. I am also a construction litigator and have dealt with contractors, owners, and construction disputes my entire career. There are many many contractors out there who are dishonest, or simply incompetent, and it is difficult to find the really great ones. I can say unequivocally that Steve and his company are top notch, skilled, efficient and honest roofers. They are extremely responsive and they know exactly how to diagnose a problem and how to develop an economical solution. I could not be more pleased and impressed with Roofer 911 and would recommend them to anyone. - Brian
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Sara Raheb
7 months ago
We noticed a leak in the roof of our nursery following a bout of torrential rain. We called Steve at 5:30pm on a Saturday and he was at our house at 10:45am the following day. Amazing! Steve was professional, friendly, punctual, and even took his shoes off in our home. He went above and beyond to diagnose the problem and even told us how to remedy it ourselves (caulk). Steve was honest and didn't even charge us anything for the diagnosis. He must have been at our house for a solid hour at least! I would have no hesitation recommending Steve for any future roof repair. I would say his Angie's list reviews speak for themselves and I'm glad we found him.
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Steven Knight
a year ago
Roofer 911 charged a lot of money and didn't even fix the leak. I later learned that Steve had mistakenly removed and replaced an entire part of my roof which was NOT the source of the leak. I brought in another contractor that identified the real source of the leak, and it was actually from another section of the roof that was channeled to the south part of the house. Roofer 911 ignored my calls and did not refund a single dollar of the horrible service that they performed. I ended up paying 3 times the cost that I would because of the rework and also because of the additional damage that my house saw after the storm. It’s sad that they did not respond to my calls or my husband's.
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Gene Ariani's profile photo
Gene Ariani
3 years ago
When we bought our house few years ago it had a brand new roof installed. Little we knew it had numerous installation issues in multiple places which led to leaking of water inside a house shortly after we moved in. It’s no exaggeration that we used at least 5 roofing companies before we luckily stumbled upon roofer 911. All previous companies not only did not fix a single problem (it would leak in the same spot) but also introduced new ones. I had never been on the roof before and on more than one occasion I had to climb up there to find and show these so called experts where the water was coming in. We have used roofer911 three times in the past (for different problems). In every instance Steve of Roofer911 quickly diagnosed the problem quickly and accurately and repairs were completed with no problems afterward. Steve on every occasion has explained the nature of the problem with me before proceeding with any repair. I cannot recommend Roofer911 enough. I am by no means associated with roofer 911 in anyway.
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