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Today's new post at MSPBM. Don't forget to register for tomorrows webinar while you're there!
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COREDIAL's profile photoJoshua Feinberg's profile photo
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Get started creating your operations manual today!
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MSP Business Management's profile photoGMS Live Expert's profile photo
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Good point! If you're going to stress live service it totally makes sense to have someone live on the line ready to handle the calls. I think what Richard was trying to stress in the article is that you can have "normal" business calls (not service calls) directed to an answering service to help save you time.
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Retro Computer Friday - The Mentor 2000! This office system -with a refrigerator sized CPU case - could run up to 16 or 32 systems simultaneously. One past user said that when booted up, the fans and tape machines inside the case would simetimes make the floor shake.

More info
http://www.old-computers.com/museum/computer.asp?st=1&c=882
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Jon Tabor's profile photoMSP Business Management's profile photoScott Calonico's profile photoMichael Kukat's profile photo
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Used to work at a financial company (equipment leasing) that, I believe, used PICK on a few big servers.  Quad Pentium Pro systems (made by HP, I believe).  I used to own them (they might still be in my father's attic, actually) after the company liquidated it's assets, though I never fired them up.  This would have been around 1999/2000.
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Have them in circles
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Organizing your team is as important as organizing your time. For more organization tips, be sure to register for our FREE webinar on Thursday. Link at the bottom of the article.
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Retro Computer Friday - the Sharp X68000! The machine was named after the Motorola X68000 chip used as the CPU. Sold from 1987-1993 only in Japan. Yes, it was a computer, but what really set it apart was the games! Check the vid! - Game Sack - The Sharp X68000
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Ed S's profile photoTim Locke's profile photoRobert Kist's profile photoEmmanuel Florac's profile photo
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Based on the following video, there seems to have been a black X68000 and also a black X68030 model.
Game Sack - The Sharp X68000
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Have them in circles
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Anthony Martini's profile photo
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MSP Business Management is dedicated to helping MSPs and IT support companies run their business efficiently, maximizing growth, while minimizing risk.