Sterling Glen Apartments
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7300 Southwind Dr Chesterfield, VA 23832
7300 Southwind DrUSVAChesterfield23832
(804) 639-0052
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Review Summary
9 reviews
5 star
3 reviews
4 star
No reviews
3 star
1 review
2 star
1 review
1 star
4 reviews
People talk about nice place, nice community and condos
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All reviews
robert jeffrey
reviewed 3 months ago
The staff is nice, then when you have a complaint they are rude. The apartments are outdated Our toilets are always backing up, and they say its our fault. Dog friendly, ha, what a joke. They charge you a $400 pet fee plus $10 a month per pet. After a year we paid $400 + $240 [total $640]. They took me to court to pay a $160 cleaning cost to "get the pet smell" out of the carpet. What, did they have a professional smell detector. We have a Miele vacuum cleaner (cost $1,500) and we cleaned the carpets with a our Miele and our Bissell pet cleaner. They just need more money. I do not recommend Sterling Glen, Chesterfield
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A Google User
reviewed 5 years ago
I have lived here for 6 months and have found it to be a nice place with exceptional staff. From the office to maintenance, I've found every interaction to be not only positive, but polite. I recommended the place to a friend who will be moving in sometime in August. Yes, guest parking can be a hassle. Yes, some appliances are not brand new. However, everything is well maintained and of good quality. Overall, this is a great place for singles or families.
A Google User
reviewed 2 years ago
I'm 14 living with my parents and i hate it. the office staff sucks, maintenance sucks, and the other kids around here i have seen smoking. now i have asthma so the bus stop is always a nightmare. when i come home sore from volleyball, and we have to park far away it really sucks. noise from upstairs is terrible, sometimes 2-3am. the pool is not a great pool for swimming, its and arch shape so you really cant do anything, and people smoke CONSTANTLY, i personally hate that. you really pay too much for what you get. i wouldn't recommend this apartment complex.
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A Google User
reviewed a year ago
Good luck finding a parking spot near your apartment. I consistantly have to park at least 3 buildings away because the lot is so overcrowded. Its too bad the property owners here are more worried about profits than providing a reasonable amount of spaces for the residents, because all of the garages they have for rent take up all the spaces that should be allotted for residents. Not to mention there are minimal guest parking spaces and they are inconveniently located on the opposite side of the apartment complex. Hope you don't mind spending twice what should be necessary for your electricity. The Windows are so far dilapidated and so poorly insulated that when the wind blows you can feel the gust while laying in bed or sitting in your living room. My roommates and i discovered a mouse in our apartment and when we alerted the management staff they said, 'You should probably call an exterminator'.. I'm pretty sure that should be the responsibility of the property owners. . Our kitchen sink garbage disposal doesn't operate like it should and easily gets clogged. . We have had to call maintenance over this issue several times and instead of replacing the garbage disposal and solving the problem, they simply use a plunger on the clog and leave. Which leaves us in the same position we were in before we called. For the amount of money it costs to live in this community, it's quite pathetic that the buildings and property owners are such poor quality. My roommates and i are severely disappointed with this complex. I wish i would have stayed in the apartment complex I moved from.
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A Google User
reviewed 4 years ago
Sterling Glen seems like a nice place on the outside, but once you move out you get hit with hidden damage charges that end up costing you your entire deposit. They told us that due to smoke damage after only 6 months of living there that we would have to pay out of pocket because our deposit would not cover the "duct cleaning" that was "required" because the new tenant was "complaining about the smell." Also, before we moved out someone knocked on our door asking us how we liked it there and that they were moving in after us. The office staff gave out our address which is against the rules. Don't let them screw you over like they did us! Hunters Chase Apts are a wonderful place to live without all the office drama that Sterling Glen has.
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A Google User
reviewed 4 years ago
Are you looking for a nice manager to take care of your problems? Then don't move in here. Kristy may seem nice at first but she is a #$#@$#! Parking is a nightmare since you rarely get to park near your unit and still you have to carry your things to your apartment. The maintenance people are very slow in getting things fixed if they even get around starting a project!!