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Drain & Air Rescue
Air Conditioning Contractor
Today 12:00 am – 11:59 pm
61 followers|178,153 views
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Drain & Air Rescue

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Drain & Air Rescue

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Covert your fireplace to a hassle free gas log system to battle the incoming cold front!
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Ready for reviews to improve - tupalo.com also find us on Google http://ow.ly/pNTEh
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Contact Information
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5214 Burleson Rd #209 Austin, TX 78744
5214 Burleson Road #209USTexasAustin78744
(512) 328-2000austinairrescue.com
Air Conditioning Contractor, Air Conditioning Repair Service
Air Conditioning Contractor
Air Conditioning Repair Service
HVAC Contractor
Air Duct Cleaning Service
Plumber
Today 12:00 am – 11:59 pm
Monday 12:00 am – 11:59 pmTuesday 12:00 am – 11:59 pmWednesday 12:00 am – 11:59 pmThursday 12:00 am – 11:59 pmFriday 12:00 am – 11:59 pmSaturday 12:00 am – 11:59 pmSunday 12:00 am – 11:59 pm
Drain & Air Rescue is an Austin Air Conditioning, Heating, & Plumbing service company with over 50 years of combined industry experience covering everything from AC repair to gas log installation. We have served Austin and the surrounding areas for years and strive to offer you quality customer service.
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4.2
56 reviews
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1 star
8 reviews
"I would like to commend Josh Turner for his professional service."
"My AC unit went out and the trouble was not easily identified."
"Drain and Air Rescue truly cares about their customers."
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Have them in circles
61 people
Airtron Heating & Air Conditioning San Antonio's profile photo
Daniel Rodriguez Realtor's profile photo
David Holt's profile photo
Will Hawkins's profile photo
Volume SEO's profile photo
Copy Products of San Antonio's profile photo
Will's All Pro's profile photo
Rick Wall's profile photo
Austin Physical Therapy Specialists Clinic's profile photo
All reviews
Jim Hildebrand
11 months ago
Horrible experience so far - paid for 2 A/C check-ups. Joe show up and does one inspection and says the A/C unit coil is leaking, recommends replacement of the entire unit and suggests a $7K unit for replacement. Says he will return "tomorrow" with installers to finish what I had already paid for. Next day installers show up and replace bad A/C unit, install faulty WiFi thermostat followed by wrong thermostat, followed by collecting payment for new A/C unit. I called Joe and he promised he would return next business day, first call in the AM, to check on new A/C install and complete initial work. Next business day - no Joe, called 3 times during day and no response or return call. Called company and asked for executive to phone me - and was told no one could call me today. My recommendation, find another company to do business with. I feel ripped off.
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Kimberly Calton
a year ago
I bought a groupon to have my AC tuned up and back out to make some repairs. Both times Josh was AWESOME! When Josh arrived, I was greeted with a very warm smile and knowledgeable mind. He was fantastic, polite and professional. He not only explained everything well, but he was also very thorough in his write up and description of the repairs we needed. He was such a nice guy he put our trashcan back where it belonged after trash pickup. He also waited an extra 15 minutes for my husband to get home to explain everything to him as well. I never felt rushed to make a decision on anything. Super easy to reach to follow up on needed repairs. I'll definitely use them again as long as Josh is our technician :) He's an A+++ guy and I recommend him to anyone.
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Colin Marburger
2 years ago
Great service and knowledgeable techs. Had these guys out for an AC tune-up and I am happy I called. They showed up on time and found that some of the electrical components in my AC unit were outdated and needed to be replaced. The price was fair and they fixed me up fast. I have been looking for a trustworthy Austin AC repair company for a while and I think I found it in DAR.
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Keller Tiemann
2 years ago
During my last UT semester in Austin we had multiple issues regarding our ac unit. Air Rescue sent out the nicest most professional technician, after 3 others failed to fix the issues. Our apartments were old, and the air conditioner had a clog in the drain line, which was tied in to our upstairs neighbor's drain line. The prior 3 technicians from other contractors never did figure out the tied drain lines being the issue at hand, but the pro from Drain and Air was happy to go upstairs to clear our line for good! Our AC unit stopped leaking, and started cooling, but best of all I was done paying people who wouldn't take the time to fix the issue.
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Audrey Warren
a year ago
At first this company from San Antonio was good, so I thought. They allegedly did a complete check of my AC/Heater and told me I needed Freon - so I paid over $400 for it to be put in due to a leak in 2013. Then in winter of 2013 I'm told I have another leak and a part that has gone bad, covered by warranty but not labor - labor costs were over $900. Then they come again and tell me I have another leak and another $400 plus dollars out for a leak and "Ace" will find out if I'm still under warranty (house only 4 yrs old). He never gets back to me. I never get the receipt from the first time I paid for Freon and a "leak". I sent an e-mail on 18 Jan 2014 read by their company personnel on 20 Jan 2014 cancelling their service due to these issues and not to bill me again. on 18 Feb 2014 I'm billed once again automatically and I can't get them to stop. They have failed to contact me again via phone or e-mail. I would never recommend them as from their first visit their personnel wanted me to buy a new AC unit and house was only 2 yrs old then. Each year since it's been a "leak" and a huge cost for Freon but the "leak" never gets fixed. Very unprofessional team of rip off artists.
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Richard Crawley
a year ago
Installation for replacement HVAC system. Job done by Jeremy and Augustine with one helper. 2nd HVAC installation by Jeremy and Augustive and both times they were great to work with and very professional. Overall Great!
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Tim Rupert
a year ago
Once again, Josh Turner from Drain and Rescue saved the day. My AC unit went out and the trouble was not easily identified. After a long day of training, Josh still came out after normal work hours and determined what the problem was and was prepared enough fix it on the spot. Thanks Josh! Redux: Once again (and yes, I'm glad they keep sending the same guy, Josh, out to my house) Josh did stellar work identifying the problem, fixing and explaining why the thermostat went out and no A\C. Call and request him, seriously!
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Jason Manzano
a year ago
Garrett had a great attitude. They were able to come out the same day I called and got it all done in about 45 minutes. I would recommend to other users.