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Soumya Maitra
Works at Accenture
Attended Techno India College of Technology (T.I.C.T.)
Lived in Kolkata, India
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  • Techno India College of Technology (T.I.C.T.)
    Master of Computer Application (M.C.A.), 2006 - 2009
  • Dum Dum Motijheel College
    B. Sc. (Econ), 2002 - 2006
  • Dum Dum Krishna Kumar Hindu Academy
    XII, 2000 - 2002
  • Dum Dum Krishna Kumar Hindu Academy
    X, 2000
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SAP Basis Consultant
SAP Basis, SAP NetWeaver, BMC Bladelogic Server Automation, BMC Bladelogic Database Automation,
  • Accenture
    Associate, 2011 - present
    • Core strengths in Basis are Installations/Administration of SAP R/3, applying Support Packs and, Installations/configurations/ Monitoring/ Performance Tuning, Workload Analysis, TMS, Client Copy. • Providing end user support, 24x7 environments. • Maintained landscape for Development, Quality Assurance and Production systems. • Involved in Change Management like urgent and Emergency changes (parameter changes and fail-over fail-back in all environment etc.). • Scheduling and Monitoring Jobs. • Spool administration: Defining printers, defining Local and Remote Access methods and monitoring the Spool requests. • Transports between Development, Quality, Staging and Production systems of R/3 using STMS. • Nonstandard transport, • Portal transports, • Reporting problems to SAP through OSS message, • Applying notes in entire landscape, • Maintaining profiles using RZ11, RZ10. • Creation of operation modes, • Manage and Troubleshooting of Batch Jobs, • Problem Analyzing System Log, Update Monitoring, System Traces, Lock Entries Deletion, Short Dump analysis. • Monitoring backups of entire landscape, • Daily System health check (Production and Non Production etc.) and sending the Daily and Monthly report to the customers, • Timely monitoring work processes and their status. • Checking the system regularly for ABAP Dumps, Update errors, Lock entries, long running jobs and failed jobs. • User creation in SAP systems, • User profile for reset password and unlock users, • Providing On-Call Basis support for production SAP landscape, • Daily Incident handling on SAP issues including Database & OS issues, • Language installation in SAP systems, • Change in SAP Router, • Add-on installation for DUET, • XML configuration for SAP Logon,
  • Bengal Media Pvt Ltd
    IT Broadcast Engineer, 2010 - 2011
    • Configuration and troubleshooting of desktop & laptop operating systems & devices (including iMac). • Configuration and troubleshooting of server operating systems & devices (including MacPro, MacMini & Mac Server). • Troubleshooting of network devices. • Configuration and troubleshooting of Broadcasting Applications. • Configuration and troubleshooting of Editing software (viz., FCP, FCE, Adobe Photoshop). • Troubleshooting and configuration of printers, scanners & other hardware devices.
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Kolkata, India
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