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Tricia Escobedo
Works at CNN
Attended Washington and Lee University
23 followers|4,487 views
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Have her in circles
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Have her in circles
23 people
Kristi Gregory's profile photo
Shana Smith's profile photo
Education
  • Washington and Lee University
    Broadcast Journalism
  • Lake wales high school
Work
Employment
  • CNN
    Senior producer, present
Basic Information
Gender
Female
Went in here with my novice 8-year-old and his Walmart skateboard to see about getting it either outfitted with better trucks/wheels or replacing it, and - despite the negative reviews from others - we got great service from Thomas. At no time did we feel unwelcome despite not being part of the skater scene. My son got a cheapo skateboard from Walmart for Christmas but he had trouble with it not moving well when he was on the ramps at the skatepark. Since he was devoting a good amount of time and interest to skateboarding - and as someone who knows good equipment is important in certain sports! - I did some research online and decided he could use a bit better board. I also prefer to support local business and Stratosphere gave us a good deal on a decent beginner skateboard - $99 - which was cheaper than trying to put better equipment on the old one. I would recommend this shop to anyone just starting out in the sport.
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Public - 8 months ago
reviewed 8 months ago
Please be warned about inaccurate estimates either over the phone or in person. I had an over the phone quote for brakes ($120 for the front, $140 for the back, or something like that) while the car was in the shop for new tires. After discussing it with my husband, we told James the service manager we'd go ahead and do it. When I picked up my car, there was a very strangely coded $200 charge for labor. Not only was I told it was a $100 per axle fee, but James insisted he told me about this on the phone. He had not. They 'graciously' refunded $100 as a 'misunderstanding.' Outraged, my husband decided to uncover this scam; he stopped by the shop and asked for a written quote for brakes. No $100 per axle fee on the quote that was printed out. When he called their bluff, they refunded the rest but insisted that it should have been included in on the quote. We'll be sending all this documentation to NTB corporate, but I want to warn anyone trying to get brakes to watch out for hidden charges. I'm a longtime customer of this NTB and I always felt like the guys who work here are professional and straightforward. I always sympathize with them because of their outdated computers and often understaffed front desk. But this experience made me feel like I was being scammed possibly because I was a woman.
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Quality: Poor to fairAppeal: Poor to fairService: Poor to fair
Public - a year ago
reviewed a year ago
3 reviews
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