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Seventeen West
Today 9:00 AM – 6:00 PM
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391 17th St Atlanta, GA 30363
391 17th StreetUSGeorgiaAtlanta30363
Apartments, Apartment BuildingToday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PMSaturday 10:00 AM – 5:00 PMSunday 1:00 – 5:00 PMMonday 9:00 AM – 6:00 PMTuesday 9:00 AM – 6:00 PMWednesday 9:00 AM – 6:00 PMThursday 9:00 AM – 6:00 PM
Elegance and style await you at Icon, ideally located in the cultural heart of Atlantic Station.
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9 reviews
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5 reviews
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Christine DesArts
3 months ago
I have lived at this complex for the past three years, that alone tells anyone that it is a hospitable and decent organization. In the past three years the whole complex has been under three different companies who have managed it. The most recent company Hancock has implemented great improvements. The bill can now be efficiently paid online, the gym is larger although a bit crowded during after work hrs, and there is less wait time for any maintenance requests. The only thing I can think of that would need improvement is the call box. As two different residence buildings have merged a recent concern is when guests come and go to the wrong callbox. The guest is able to call you and be let into the wrong building. Thankfully I prudently came out of the comfort of my apt. so my guest didn't enter the wrong building. I normally give very detailed instructions however a guest could still get lost if buzzed in through the wrong call box entrance. Also the buildings and complex are not wheelchair friendly. There is only one service elevator which is directly in the middle of the complex which may sound good but it's not. If a wheelchair guest enters through the complex from the garage it's easier because the service elevator is closer however most wheelchair guests don't drive. If the guest enters through 17th St. they have to go around the entire complex to not have to use the mini stair steps to the elevator. There is only one direct clear path which is through the Mecaslin entrance and building two. If you don't live in building two it's difficult for your guest to come to you because there either are stairs or gated doors that impede them from going through.
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Murtaza Chanawala
4 months ago
The staff is awful !!! They are extremely rude people...I hated any kind of interaction of interaction with the leasing office and the management in general but I had see them once in a while when collecting my packages. The entire process of applying for an apartment was so sluggish ( gives a feeling that they don't get paid for working). The leasing agents do not care whatsoever and are far from being interested in leasing the apartments. There was an incident when parking garage gates closed while my car was passing, this caused considerable damage to my car but the way the management team reacted to when I reported this was unbelievable. They just did not care nor apologize or show any kind of courtesy in addressing this issue. The apartments look nice but the construction is so poor that even with having one resident living above my apartment I would feel various heavy walking/running noises, everything just vibrates even the slightest sound feels amplified. Wont recommend this place to anyone. Management is full of nasty people!!
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Cami Rivera
3 years ago
I love Icon :)
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Amreen Khan
4 months ago
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Yi Wu
5 months ago
This review is strictly for the management staff - I had an awful experience here, and I would like to share my honest option on this place and hopefully help in some way when you are hunting for an apartment. The apartment itself is really nice. I didn't live here long enough to notice the small things, but overall it's well maintained. However, my communication with the staff has been not so positive since day one. During the process of getting my name on the lease, I wanted to pick up my packages and the manager was beyond rude to me. This was not the first time I feel uncomfortable in their office but since I had my paycheck mailed to me I had to pick it up. My friend who was (and still is) on the lease emailed the leasing office and they had agreed that I could pick up the package. However, when I walked in, the manager (not sure what her name is but I would advise you to avoid her if you decide to live here) asked me to "GET OUTTA HERE" and "NOT TALKING WITH YOU". I apologized that I understand my name is not on the lease, but technically I'm just there to pick up my friend's packages. They used the same language ie "I want you to leave". It was awful and made me almost cry. The area is nice but I'd advice you to invest more and live in other places in Atlantic Station. I left right after talking with the manager because it was unfair that they talked so rude at me and my time could be better spent on something other than getting shouted at.
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Anand Mody
2 years ago
Terrible staff, application turn around time is horrible. The staff was very accomodating till upto the point of submitting application and the fee. Once they got the $300 dollars for the application fee, they don't feel obligated to answer any of your questions or provide the service for the fee they are charging. While the apartments may be all right, the staff has no common courtesy to follow up on when called. Even when they say they will call back by the end of the day, there are no calls returned. Absolutely unacceptable. Beware of giving your application fee to this staff, because you may very well not get the apartment. Might was well consider the application fee as a sunk cost.
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Apurv Jain
9 months ago


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