From the moment we walked into the lobby at the St. Regis Bal Harbour everything was perfect. The staff was amazing and our 2 bedroom suite was impeccable. This is a true 5-star resort. Can't wait to go back this winter.
Well the hotel is amazing as well as the hotel staff. The hair salon was a most awful experience. It is not run by the hotel or spa. The hotel management should really look into who is running this place.
Expensive, but you get what you pay for. I stayed for 4 days and absolutely enjoyed myself. Best hotel by far anywhere. Impeccable staff and service. I'll be back!
Disliked: Location, Service
A Zagat User
reviewed a year ago
this is the best hotel i've ever stayed at. the staff is great, they go out of their way to make you feel like you are the only guest staying at the hotel. if for some strange reason you get bored with the beach bal harbour shops are right next door. the food from room service is on par with the food from j&g grill. nothing ever seems to be an inconvenience to staff.