Response from the owner - a year ago
It's interesting that there is no record of a Kevin O'Neill in our booking logs. Total Septic has no dispatch center. The dispatcher has never, ever, ever, told anyone that it's common for our drivers to not show up. The dispatcher will call when trucks are running late, offer apologies, and work with the customer to try and resolve any issue. Anything else is pure exaggeration and or posted by other recommended companies such as Lapin Services or Brownies Services. We apologize for any inconvenience and would be happy to resolve any situation that has come up, feel free to call our office.