The Melting Pot
Fondue Restaurant$$
Today 4:00 – 10:00 pm
Contact Information
2090 Celebration Dr NE Grand Rapids, MI 49525
2090 Celebration Drive NortheastUSMichiganGrand Rapids49525
$$Fondue Restaurant, BarToday 4:00 – 10:00 pm
Monday 4:00 – 10:00 pmTuesday 4:00 – 10:00 pmWednesday 4:00 – 10:00 pmThursday 4:00 – 10:00 pmFriday 4:00 – 11:00 pmSaturday 12:00 – 11:00 pmSunday 12:00 – 9:00 pm
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Review Summary
29 reviews
5 star
15 reviews
4 star
5 reviews
3 star
2 reviews
2 star
2 reviews
1 star
3 reviews
Fondue restaurant chain offering heated pots of cheese, chocolate or broth for dipping & cooking.- Google
"We ate in the bar and enjoyed the ambience and drinks."
"A bit pricey but worth it."
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Anna frances's profile photo
Anna frances
a month ago
A friend and I had a wonderful dining experience, even though we didn't have time for the full experience due to time constraints. However, we will drive back in the near future to take in the complete Melting Pot experience. Our waiter, Dan, was extremely knowledgeable and personable, hopefully he will serve us again. We ate in the bar and enjoyed the ambience and drinks. Until next time....
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Sarah Helzer
a month ago
Got a call from the Melting Pot Grand Rapids first thing in the morning to confirm our reservation and the occasion. After that call, I got really excited for dinner that night. I was truly impressed and knew that I was going to knock my Wife's socks off with my date night, so I spilled the beans to her. When we arrived to the restaurant we were greeted right away and shown to our table. And then we sat.. and sat... and sat. 15 minutes went by and no one had even attempted to approach our table. I went to the host stand and politely asked for some one to serve us. There stood a waiter, who happily showed me back to the table, apologized for the inconvenience and promised me that he would make sure that our night be turned around and we are taken care of. This server really put on the show and impressed my wife; who grew up in the restaurant industry. My wife quickly asked if he would mind taking care of us the rest of the night even though we were not in his section. He deserved our business. The server went and asked his manager and was declined because he was on overtime... To make a long story short - The waitress whose section we were sitting in could of cared less if my wife and I had a great experience. Service was horrible. We were so confused on what we were supposed to be doing, first time there, and had to constantly wait long periods of time with dirty dishes sitting on our table. I can guarantee you that if the 'manager' would of let the original gentleman continue to wait on us our experience would of been very very different. Which in turn, we would of definitely have done business with them again.
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Nick Wysocki's profile photo
Nick Wysocki
2 years ago
My wife and I were there tonight. (12-26-2012) I am absolutely appalled that a restaurant of this caliber treated us so poorly. First, we showed up and there wasn't a hostess. We waited for well over five minutes until someone showed up. We did not have reservations but the host said that it would not be a problem. She would seat us in 5-10 minutes. So we patiently waited, 20 minutes went by, she apologized and said she would get seat us in 5 minutes. We again, waited patiently, 10 more minutes went by, my wife went up to the desk and asked her if the table was ready. She said she was sorry once again and the manager said it would be another 15 minutes! We then left and will not be returning.
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Brandon Gentz
a year ago
Good food and Amazing Experience. A bit pricey but worth it.
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oswaldo hernandez
in the last week
Disappointed once again! The service here is extremely slow. They are always short staffed. It took us almost three hours to get through our meal. Our server never stopped by to check if we needed any refills on the "bottomless" items. In fact we rarely saw him. He was always rushing around! Clearly not his fault but more than likely the fault of management. He was professional and friendly just seemed like he had one too many tables. Chocolate and cheese are good but the entree's are nothing special, not for the price! I mean you are cooking your own food, why do they have to charge so much? I guess if you want to pay 50+ a person for boiled meats it might be your thing! Will only return for happy hour 1/2 off cheese and chocolate! That is it!
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Alyssa Carr
in the last week
If you want a nice, elegant atmosphere in Grand Rapids and to be waited on politely and efficiently, I would recommend The Chop House, Leo's or Ruth's Chris Steakhouse over this restaurant anytime. I have had horrible service every time I've gone....always short-staffed. Food is always tasty - but it's worth more to buy your own fondue set than waste two hours of your time here.
T Emery
2 years ago
Fantastic and delicious!!! We almost did not come because the reviews said you don't get much food. We are stuffed! It is pricey to eat here ($130 w/ 3 courses and drinks), but you're paying for the phenomenal experience like you would for a Japanese steak house. The atmosphere is romantic and intimate. The booth walls are high for privacy, the tables have granite counter tops, and each table has it's own little induction stove top. Plus the restrooms have mouthwash in it! The servers are very knowledgeable and friendly. Our water glasses were filled without having to ask and our plates cleared in a timely manner. The meats were all prime cuts and well seasoned! You also get bottomless vegetables. We will be returning for our special occasions.
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Matt Topping
2 years ago
I only go here for a special nite. Always ask for seating in Lovers Lane.