The Melting Pot
Fondue Restaurant$$
Today 4:00 – 10:00 PM
Contact Information
2090 Celebration Dr NE Grand Rapids, MI 49525
2090 Celebration Drive NortheastUSMichiganGrand Rapids49525
$$Fondue Restaurant, BarToday 4:00 – 10:00 PM
Tuesday 4:00 – 10:00 PMWednesday 4:00 – 10:00 PMThursday 4:00 – 10:00 PMFriday 4:00 – 11:00 PMSaturday 12:00 – 11:00 PMSunday 12:00 – 9:00 PMMonday 4:00 – 10:00 PM
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Review Summary
33 reviews
5 star
18 reviews
4 star
5 reviews
3 star
3 reviews
2 star
4 reviews
1 star
3 reviews
Fondue restaurant chain offering heated pots of cheese, chocolate or broth for dipping & cooking.- Google
"We ate in the bar and enjoyed the ambience and drinks."
"Will only return for happy hour 1/2 off cheese and chocolate!"
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T Emery
a month ago
Fantastic and delicious!!! We almost did not come because the reviews said you don't get much food. We are stuffed! It is pricey to eat here ($130 w/ 3 courses and drinks), but you're paying for the phenomenal experience like you would for a Japanese steak house. The atmosphere is romantic and intimate. The booth walls are high for privacy, the tables have granite counter tops, and each table has it's own little induction stove top. The servers are very knowledgeable and friendly. Our water glasses were filled without having to ask and our plates cleared in a timely manner. The meats were all prime cuts and well seasoned! You also get bottomless vegetables. We will be returning for our special occasions.
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Tracy Czerniak
4 months ago
My wife made reservations, great idea. They called to confirm our date, time, and occasion. What other restaurant have you ever been to that calls you back to confirm reservations? None that I know, that's customer service. We went to the restaurant with 3 friends of ours and our 3 year old. Upon arrival the hostess stand was fully of staff member ready to greet us and seat us. My son got a stuffed animal, small but it was from the general manager, nice gesture, once again, customer service. We were seated, however I think the waitress missed getting our drinks but she did bring water for everyone. We got a hold of a different waitress and got our drinks ordered and food ordered shortly afterwards. Once the food arrived the waitress explained what to do for the meat and veggies. One tip, put the veggies in first to cook longer. It didn't look like much food honestly, however you eat the food slowly which you become full the right way. We did the cheese appetizer and the chocolate dessert, both were great. The food was great, the experience was amazing, we honestly felt like we were the only ones there but there were several other couples or tables full. The acoustics are good creating a more individualized experience where you can talk normal instead of yelling across the table. One thing to note, yes they know they are not kid-friendly (menu) but they made accommodations by allowing us to pick food from a different restaurant for our son. What restaurant does that, yet again, freaking awesome customer service. I certainly recommend going to this restaurant and be ready to sit and relax while you have a great experience. Put down your phones/tablets, talk with your loved ones and or friends. You could go to other restaurants and eat greasy food till you are stuffed, this is fine dining, quality food. Give this restaurant a chance, we did.
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Anna frances
8 months ago
A friend and I had a wonderful dining experience, even though we didn't have time for the full experience due to time constraints. However, we will drive back in the near future to take in the complete Melting Pot experience. Our waiter, Dan, was extremely knowledgeable and personable, hopefully he will serve us again. We ate in the bar and enjoyed the ambience and drinks. Until next time....
Alyssa Carr
6 months ago
If you want a nice, elegant atmosphere in Grand Rapids and to be waited on politely and efficiently, I would recommend The Chop House, Leo's or Ruth's Chris Steakhouse over this restaurant anytime. I have had horrible service every time I've gone....always short-staffed. Food is always tasty - but it's worth more to buy your own fondue set than waste two hours of your time here.
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Kristy Le
3 months ago
The cheese fondue was okay, but after awhile we got sick of it (we got the cheapest one, so maybe if you upgrade it'll probably be better). It was too much beer to our liking. The chocolate fondue was to die for, skip the cheese go dive into the chocolaty goodness. When i took my first bite with the brownie, it literally melts right in your mouth. We fell right into the dark chocolate abyss and didn't come out until 2 hours later. What made our day (or at least mine) was the gorgeous, clean, perfumed restroom. IT HAD MOUTHWASH!
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oswaldo hernandez
6 months ago
Disappointed once again! The service here is extremely slow. They are always short staffed. It took us almost three hours to get through our meal. Our server never stopped by to check if we needed any refills on the "bottomless" items. In fact we rarely saw him. He was always rushing around! Clearly not his fault but more than likely the fault of management. He was professional and friendly just seemed like he had one too many tables. Chocolate and cheese are good but the entree's are nothing special, not for the price! I mean you are cooking your own food, why do they have to charge so much? I guess if you want to pay 50+ a person for boiled meats it might be your thing! Will only return for happy hour 1/2 off cheese and chocolate! That is it!
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Matt Frank
4 months ago
Date night with my wife was great! Would return. Server/ cooks were extremely friendly , and provided excellent service .
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Sarah Helzer
8 months ago
Got a call from the Melting Pot Grand Rapids first thing in the morning to confirm our reservation and the occasion. After that call, I got really excited for dinner that night. I was truly impressed and knew that I was going to knock my Wife's socks off with my date night, so I spilled the beans to her. When we arrived to the restaurant we were greeted right away and shown to our table. And then we sat.. and sat... and sat. 15 minutes went by and no one had even attempted to approach our table. I went to the host stand and politely asked for some one to serve us. There stood a waiter, who happily showed me back to the table, apologized for the inconvenience and promised me that he would make sure that our night be turned around and we are taken care of. This server really put on the show and impressed my wife; who grew up in the restaurant industry. My wife quickly asked if he would mind taking care of us the rest of the night even though we were not in his section. He deserved our business. The server went and asked his manager and was declined because he was on overtime... To make a long story short - The waitress whose section we were sitting in could of cared less if my wife and I had a great experience. Service was horrible. We were so confused on what we were supposed to be doing, first time there, and had to constantly wait long periods of time with dirty dishes sitting on our table. I can guarantee you that if the 'manager' would of let the original gentleman continue to wait on us our experience would of been very very different. Which in turn, we would of definitely have done business with them again.
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