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Urban Rio Cantina & Grill
Mexican Restaurant
Today 11:00 am – 2:00 am
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1000 14th St #100 Plano, TX 75074
1000 14th Street #100USTexasPlano75074
Mexican Restaurant, BarToday 11:00 am – 2:00 am
Monday 11:00 am – 2:00 amTuesday 11:00 am – 2:00 amWednesday 11:00 am – 2:00 amThursday 11:00 am – 2:00 amFriday 11:00 am – 2:00 amSaturday 11:00 am – 2:00 amSunday 11:00 am – 2:00 am
UrbanRio is an exciting, new Mexican Cantina and Grill located in the original Old Downtown Plano Ice House!
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31 reviews
5 star
16 reviews
4 star
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3 star
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2 star
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1 star
1 review
Chill 2-tier bar & grill set in a former ice house serving Tex-Mex fare & frozen cocktails.- Google
"No salt, garlic, onion lime juice etc. Queso was good enough."
"Other folks in my party had the stuffed avocado which they swore by."
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Anthony Schenk
in the last week
Overall great tasting, good service and nicely priced place to eat. Their salsa and bean dip to start off with is unique. I've tried the Chile Relleno and theirs has a nice crisp exterior and the brisket tacos are excellent. I like the classy interior and the bar upstairs is a great place to hang out.
Caitlin Carter
5 months ago
Most of the food and drinks I have tried here are decent to good, but the service I have received on multiple occasions has motivated me to write this review and never eat here again. The first few visits over more than a year and a half yielded servers that were less than attentive. Took forever to place orders, get drink refills, etc. I've worked in the service industry and I understand work can get busy, but the service is consistently like that here. This last visit really put the nail in the coffin. Our server was downright unpleasant. She was working the rooftop patio on a Friday evening, and not once did we see her smile or act like she cared or wanted to be there. We had to flag her down multiple times to put in a drink order or ask for more chips. Last time I checked, a server should check in with her tables periodically. When one of us would say something like "Can I get another Margarita please?", she wouldn't even respond with words, she'd just grunt and look inconvenienced. When she'd deliver the drinks, we'd say "thank you" as she set them down, and not once did she reply with a courtesy "you're welcome". I was with a group of about 8, and luckily our group just turned the awful service into a joke. If we hadn't been able to find the humor in it, it really would've ruined the evening. I felt like I was paying to be treated like crap, and I will NEVER waste my time or money at this establishment again. This was their first visit to Urban Rio for some of my friends, and they were appalled too. If you want good food and good service, there are tons of other restaurants you can visit in the area. The food and atmosphere cannot overshadow the terrible service and rude employees.
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Rich Daman
8 months ago
First I will say I didn't come to have a proper meal here. First thing I saw on the table by the salt and pepper shakers was a green thing wrapped in white paper. Turned out it was chewing gum. Let our server know and she went "EW!" (after she came by and served us a couple of times... and totally ignored it...) Yeah, "ew", indeed... There's one table busser that needs to be fired... Moving on - Just in for a couple beers with chips and salsa. First the salsa. Not much more than tomato sauce. Blah. Needed salt and some acidity and much more. Black bean dip tasted strange - why, I wondered. Ordered guacamole. Simply mashed avocado - that isn't guacamole. No salt, garlic, onion lime juice etc. Queso was good enough. But back to the bean dip. I'm still wasn't sure. There was something that was really off here... Beer was nice and cold. Upstairs bar was really nice too. A place I wouldn't mind at all kicking back and enjoying a cold one. But I couldn't get my mind off the bean dip... reminded me of oranges... Why??? It suddenly hit me. It had CORIANDER in it! What??? Did they mean to use cumin? Did some bonehead in the kitchen pick up the wrong spice jar and dump it in the beans??? Sigh. Glad I didn't have a meal!
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Jason Irish
4 months ago
Always phenomenal! from great Food quality and options to Service to atmosphere! love the upstairs chilled bar, too!
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Matthew Hundley
3 months ago
Urban Rio was a nice place to land on a recent business trip to Plano. We were seated on the main level - which seemed like the nicer of the possible eating locations in the building. The place has a bit of an identity complex in that the upstairs is pick up bar like; the patio feels out of place; and there's a gelato counter as well. The food was really good. I liked that they served black beans along with the salsa and chips up front (although that got me good and stuffed before my food arrived). I had a rack of veggie tacos which were good; a bit bland - but fine once I added some salsa. Other folks in my party had the stuffed avocado which they swore by. Will go back next time in Plano.
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Rishy Scott
6 months ago
This place was a GREAT find for my whole family, especially since am a very picky eater with allergies to processed food (chemicals).The food is very tasty and fresh! There's NOTHING I have reacted to so far, which is a really good indicator of just how fresh their food is. We've tried an assortment (tacos, nachos, quesas, grilled fished, tamale pot pie, skewers, etc.) at different times and they have delivered on all fronts (quality, service, etc.), plus it's a very nice and relaxing atmosphere. Downstairs is most suitable for family while upstairs is perfect for dates and after hours crowd. There was a really good solo live musician/guitarist last time we went on friday with girlfriends. He was really good and fun. However, my Houstonian friends thought the Margaritas just didn't measure up. I wouldn't know a good margarita if it hit me on the face.
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Derrick Lathrop
8 months ago
Love the atmosphere - both in the general dining area and the bar upstairs. The wait staff are courteous and very friendly. Also, the food is delicious - the smoked brisket quesadilla is my favorite along with the chili reallanos. Take the time to come here, you will NOT be disappointed.
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Michael Tafacory
5 months ago
This place is wonderful and Liz the manager is one of the best managers around. If you have any problems just talk to her :)


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