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Xanadu Salon & Spa
Beauty Salon
Today 9:00 am – 5:00 pm
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4026 E Grant Rd Tucson, AZ 85712
4026 East Grant RoadUSArizonaTucson85712
(520) 319-1116xanadusalonandspa.com
Beauty Salon, Spa
Beauty Salon
Spa
Nail Salon
Today 9:00 am – 5:00 pm
Monday 9:00 am – 6:00 pmTuesday 9:00 am – 6:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 6:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 5:00 pmSunday Closed
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Review Summary
3.7
12 reviews
5 star
7 reviews
4 star
No reviews
3 star
No reviews
2 star
2 reviews
1 star
3 reviews
"Victoria the owner is wonderful and her staff is very professional."
"She played music so loud, it was anything but relaxing."
"The room was disgusting with used towels scattered all over the floor."
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All reviews
Gorbeh Kay
11 months ago
Super pleased beyond and above my expectations. Attentive and caring. Questions were answered with utmost patience and friendliness. Vicki is an sculptor, maybe a painter. She is a true artist whether coloring or cutting my hair or whether arching my unruly eyebrows. I give them an AAAAAA+++++++++ rating.
L.A. Cere
a year ago
ABSOLUTELY AWFUL: NEVER GO TO THIS SALON!!!! Had a Groupon for a deep-tissue massage with aromatherapy. The young girl who did my massage was so inexperienced, she had NO IDEA what she was doing. The room was disgusting with used towels scattered all over the floor. She had a crusty plush blanket on the table...so awful. I should've walked out then but I tried to keep an open mind and give her a chance. She played music so loud, it was anything but relaxing. Despite the loud music, I could hear staff outside the door yelling and being very noisy during the whole massage. The "therapist" couldn't possibly have been licensed. She didn't do any kind of consultation to ask about injuries or problem areas, just started right in with the most useless and horrible massage I've ever had. It was basically light rubbing in a few areas, that's it. That she would call it deep-tissue is just laughable. She had absolutely no knowledge of how muscles work, and she put my arms in weird positions and made them dangle off the table. She also jerked my neck to the side, causing a lot of pain. She also talked incessantly about her personal life, and she told me that she does these massages for $20 (I paid $40 for a $65 value massage, so this was insulting). No aromatherapy was used. She didn't know how to tuck sheets around me properly, leaving me exposed at times. She never touched my lower back or my feet. The whole experience was like a very bad joke. Afterward in the lobby, the owner was sitting at the desk and didn't even look at me once. Since I was the only client in the room, it was really awkward. I was standing right in front of her, and the "therapist" reached over her to give me a business card, and she just pretended I wasn't there. This place is a joke and shouldn't be in business. Avoid like the plague.
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erika vetrugno
2 years ago
The wax was ok but I had a very disappointing experience with manicure & pedicure in this place, with unprofessional service and not qualified staff. I would not recommend this place.
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Matthew Gutierrez
3 years ago
I have been a client at Xanadu Salon & Spa for over 5 years and would NOT go anywere else. I spent years hating every haircut and color until I walked into this salon. Victoria the owner is wonderful and her staff is very professional. So if you are looking for the best... this place is it! She offers everything from hair, nails, massages, and much more! Tara Alegria
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sagun basnet
a year ago
Great place Loved it!!!!I love coming here! All the staff is so friendly! The desk staff always asks if you would like a drink, the waiting room is comfortable and always clean, and the staff is punctual. Victoria did a great job getting my hair just the way I like it, even though I was really vague because I couldn't think of the right words to describe just how I like it. I recommend Xanadu !!
Sheila Koebel
2 years ago
I received a gift card to the salon from an out of town family member. I personally had never been there or heard of anyone who had been or recommended it. I don't wish to slander anyone specifially yet would note that I found the environment less than desirable, was unhappy with my service and outcome, felt pressured by the salon staff, and offended by the conversations that staff members were engaging in while I was present. I also during one appointment (and yes I gave them more than one attempt) was made to wait 30 minutes beyond my scheduled time and then was placed with someone other than who my appointment had been scheduled with all because the stylist I scheduled with was "trying a new technique" on his earlier appointment and they failed to contact me to reschedule or apologize for the inconvenience to me. I think there is significant room for improvement with the quaility of their stylists and their professionalism and hope that they take the negative feedback and proactively address it rather than refute it and become defensive. I never even utilized the remainder of my FREE services because I wasn't willing to leave unhappy again!
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Brittany Vail
2 years ago
I had a wonderful experience at Xanadu! My husband bought me a massage on Groupon a few months ago, but I wasn't able to use it before it expired. They honored it anyway, so I didn't have to pay anything additional. The service was excellent. I received an extra foot treatment, and the massage was wonderful. The salon was clean, and Sergio was very solicitous. I was even given a $15 gift certificate. I'll definitely be going back again and soon!
danger atcion
2 years ago
Owner is a real idiot. Terrible experiece. Would not recommend

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