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Stephanie Hilsenbeck
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Basic Information
My husband and I are staying our last night finally at Ocean Walk 7203 and we can't get out of here fast enough! We are locals who went through BBR while waiting to close on our home. We have been miserable during our stay due to a horrible flea infestation in this condo. The minute we noticed the fleas my husband called BBR...they offered to put a work ticket in for an exterminator that's it, they never even offered to move us! We waited... Went about our work schedules... Called 2 days later no exterminator and my husband asked for reimbursement and the lady with BBR told him she would have to call him back. She called him back and told him today that he would be reimbursed $150 folks!! We have been here for 8 nights!! Never ever again!! They don't care about customer service and they came in and delivered the next family's trundle bed (cot) in this flea infested condo!!! They have no intentions of spraying or bombing this condo before the next family comes in! And guess what BBR.... We got video of this condo being flea infested!! Now that's bad rental business right there! Oak Island has better rental agencies then BBR please tourist check the others out before BBR! They don't even need a 1 star! When checking out they were very pleasant and wished us a pleasant and safe trip home and my husband commented back " we are home". We left that condo cleaner than we entered it! I'm just hoping the next family has no kids or gets out of there before flea bitten!!
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Public - 4 months ago
reviewed 4 months ago
Very professional and excellent with camara! Gary took his time with us on our special day capturing some very intimate moments. Gary is a great photographer and friend!
Public - a year ago
reviewed a year ago
2 reviews