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Jeannie Walters
2,946 followers -
Creating fewer ruined days for customers
Creating fewer ruined days for customers

2,946 followers
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Bad advice abounds! Stay cautious when it comes to customer experience wisdom. #CX
There's some really horrible #CustomerExperience advice out there. Do you know the good from the bad? You may be surprised! http://buff.ly/1XJBy2f
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Just recorded a really great discussion with +Brian Solis and +Adam Toporek for the Crack The Customer Code podcast. Subscribe so you don't miss it! It's a good one. I promise. www.crackthecustomercode.com
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This is unacceptable!
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As they say, you only get one chance to make a first impression! We had a great discussion with +Sylvie di Giusto on the Crack The Customer Code podcast! We covered why first impressions matter, how quickly they happen, and how anyone can improve the one they make. Listen in to hear a lot more from this smart woman!
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Don't kill the strategy!
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We live in a 24/7 world, but we can't operate as a human being 24/7. How can we reconcile these things? #custserv #custexp
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Nice quotes on great customer experiences thanks to +Denise Yohn 
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How do you feel about #crowdsourcing for #innovation? We discuss the pros and cons of this trend in our latest Crack The Customer Code episode. #podcast
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Tis the season...
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We've been podcasting for a year now! And it's quite a list of guests, if I do say so myself!
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