Cover photo
Christopher Tillman Neal
Works at Freelance Technology Services
Attended University of California, Berkeley
Lives in Seattle, WA


YouTube Director app helps business owners on a budget create DIY video ads
YouTube today announced a new suite of tools to help business owners get started with creating video ads on a budget. The YouTube Director suite comes in t
View original post
Just tried the photo text extract in Google Keep on a very busy business card. Worked like a charm. Not new tech, but very well integrated.
Google Keep is more capable than you probably realize.
14 comments on original post
Twitter’s new image description feature unlocks accessibility for the visually impaired
Twitter has added a feature that lets users add text descriptions to images, which lets visually impaired users know what is on-screen.
View original post
Microsoft’s new tool makes it easy for Evernote users to switch to OneNote
Over they last few years, Microsoft has worked to transition OneNote from its initial lecture-hall focus into more of a note-taking app for your everyday n
1 comment on original post
The "Google Now bathroom mirror" is pretty awesome.

Fingers crossed a selfie function is never added, though. 
When I couldn’t buy a smart mirror and made one instead
23 comments on original post
‘Xbox Wireless’ lets gamers use Microsoft controllers on PC without the dongle
Although Microsoft started adding Bluetooth support to its latest Xbox One controllers, the older controllers still proved to be a bit of a pain in the ass when it came to using them on a PC. To date, they required you to remain tethered to the PC with wires or to hack together support with …
3 comments on original post
Google Duo will soon support audio-only calls
It's now come to light that Google Duo, the company's new cross-platform video calling app, will soon be updated to support audio calls.
3 comments on original post
How to maximize the marketing potential of any social media network
The law of the 'double peak' of social media, what it is, and how to take advantage of it for social media marketing.
View original post
#McQuarrieMonday - If there's one thing the Empire knows, it's how to build a superweapon. Their mileage however, may vary.
14 comments on original post
Coursera launches Data Science Masters program for a fraction of university prices
Higher education degrees are appealing, but involve significant financial sacrifice: in America, an opportunity for a higher paying job also comes with a s
View original post
Our computer program, called Alpha Go, beat the European Go champion, Fan Hui, five games to zero. And this March it will take on one of the world’s best players, Lee Sedol, in a tournament in Seoul.
Google achieves one of the long-standing “grand challenges” of AI by building a computer that can beat expert players at the board game Go.
6 comments on original post
Learning is my passion!
I am driven by the interactions between humans and computers. I thrive in spaces that provide a venue for knowledge exchange, solving problems and scaling solutions. I'm analytically minded, self-starting, detail oriented, and skilled at solving problems and explaining complex issues in simple terms.

Certifications: Microsoft Certified Professional (MCP ID# 2806091) MCSA, A+ Certified Professional  (ID# COMP10624714)

Learn more at Berkeley profile Howard Rheingold credits Net Smart acknowledgments Peeragogy Handbook mention Follow me on Twitter (@CNealUCB) and LinkedIn Go to link to view online curriculum vitae.

Bragging rights
I enjoy helping others!
  • University of California, Berkeley
    Bachelor of Arts, Sociology: Information Technology emphasis, 2010
    Additional coursework in statistics, cognitive science, virtual communities and social media, information theory, social computing and social psychology. Laboratory Work and Research: -Consider methodological problems in assessing data relating to social life. Pose a sociological problem, gain access to data, measure, establish correlation and causal connection among data, and relate data to theoretical context. -Look at the conceptual frameworks organizational theory employs and seek to make these ideas concrete by applying them to contemporary case studies. -Research various ways in which the social sciences have provided fresh new insights into entrepreneurial behavior by placing innovation in its broader social, cultural, and cross- national contexts. -Research social psychological traditions, especially interpretive, constructionist, and symbolic interactionist perspectives. Identify features of society, including its institutions and symbolic systems that influence the thinking, action, and identity of individuals and groups. -Research the interaction between society and technologies in a comparative and multicultural perspective; including the relationship between technology and human society; technology, culture and values; technology in the new global economy; development and inequality; electronic democracy; how technology has transformed work and employment; and the challenges of technological progress and the role that society plays in addressing these challenges. -Examine how ICT's have transformed various aspects of our society, including how we work, how we produce and consume goods, and how we form communities. Investigate what forms of inequality are characteristic of the information society and weigh this against popular notions of the democratizing potential of ICT's among data, and relate data to theoretical context. Look at ICT's as embedded within social and institutional processes-i.e.. sociologically-rather than as prescribing a technologically determined path for society, be that path utopian or dystopian. -Research cultural and social principles of the internet, from the perspective of social sciences and with a focus upon the relationship between technology and society. Examine the ways in which society is changing due to the introduction and wide spread use of computers and computer network communication. Explore social and economic change due to the internet - the internet in developing nations, new social networks and their impact on social lives, online gaming and the social dynamics of virtual worlds, the culture of the internet, censorship and control of information, and publishing open to all.
  • Northwestern Technical College
    Associate of Science (A.S.), Information Technology
    Topics covered: Information technology, computer science, programming and database administration. Coursework included the study of network engineering, systems administration, programming, signals, media and data transmission, networks, packets, frames, parity, extending networks (repeaters, bridges and switches), Wide Area Networks (WANs), routing and shortest paths, network properties, protocols and protocol layering, network security, network management, and network project management etc. Laboratory work: Configure and troubleshoot Unix/Linux and Windows network system infrastructure including DNS, DHCP, IPv6, TCP/IP, SMTP, and VOIP. Manage accounts and resources, maintain server resources, monitor server performance, and safeguard data. Create group policies, implement administrative and security templates. Write programs to solve problems and protect network from malicious behavior. Completed coding projects with common programming/scripting languages such as C, C++, SQL and Python.
Basic Information
IT Professional, Support Engineer
Skills: MCSA, Microsoft Certified Professional (MCP ID# 2806091), A+ Computer Technician (ID# COMP10624714), technology-related product management, product marketing, product support, Salesforce CRM, HubSpot CRM, statistics, social media, Brandwatch, Adwords, Google Analytics, Hootsuite, Klout, Topsy Labs, Sprout Social, Business Intelligence platforms, Photoshop, Steam, Xbox, Nintendo PlayStation, gaming station setup, computer station setup, mobile support (Android), MS Office Suite, Windows 7, Windows 8, Windows 10, OS X, projection mapping, ethnography, social research, economic principles, and working knowledge of HTML, SQL, Python, C++, Unix, Linux, and Powershell. Learn more at online CV:
  • Freelance Technology Services
    IT Professional, Support Engineer, 2010 - present
    Hybrid position that combines IT with social media marketing to quantify and qualify effectiveness of technology to allow organizations to assess the sentiment of users towards their brands, products and competitors. Develop online content strategy, working with content management systems, and SEO methodologies. Work cross-functionally with product, engineering, communications and marketing teams. Coupled with scripting common tasks for automation and routine administrative functions. Plumb data from social media into IT systems (CRM) for standardization across the organization in terms of data, tools and technology. Engage in service capacity planning, demand forecasting, system performance analysis and tuning to allow organizations to be more productive, collaborative and social.
  • 360 Events & Promotions
    IT Professional, Social Analytics Engineer, 2010 - 2016
    Plan and engineer social marketing strategy across several channels for a nationwide promotional agency. Work with a wide range of clients including: software developer Elgato, HTC, Salesforce, Amazon, Comic-Con, IMDb, Universal Pictures, Cartoon Network, CBS Television and Nickelodeon. Maintain weekly and monthly insights on social statistics. Create dashboard reports and make proactive recommendations for enhancements for technical strategy with agency director, account managers and developers. Utilize Brandwatch, Google Analytics, Hootsuite, Klout, Topsy Labs, Sprout Social to monitor, assess and improve social analytics performance. Initiate routine updates and enhancements within Salesforce for future state business and technical process flows. Perform social research to understand the psychology and sociology of potential users and behavior analysis.
  • Technology Brand Ambassador
    Technology Product Specialist, 2006 - 2016
    Elgato Systems, The International Consumer Electronics Show, Las Vegas, Nevada — contracted through Clearly Promotions—2016 – Technology Product Specialist focused on walking consumers through a range of smart home sensors that gather data on air quality, temperature, humidity, air pressure, energy and water consumption on iPhone, iPad, iPod touch, and Apple Watch using Bluetooth Smart technology. Help the user gain insights on how to improve comfort in their home, and make it a smarter place. Assimilate knowledge regarding products technical specifications and functions. Demonstrate sensitivity of smart home MEMS sensor for the consumer by controlled scientific experiment. - Elgato Systems, The California Association of Realtors Expo, San Jose, California — contracted through Clearly Promotions—2015 – Technology Product Specialist focused on walking consumers through Game Capture HD, Thunderbolt docking station, smart key, smart power, Avea dynamic mood LED, and a range of smart home sensors that gather data on air quality, temperature, humidity, air pressure, energy and water consumption on iPhone, iPad, iPod touch and Android using Bluetooth Smart technology. Help the user gain insights on how to improve comfort in their home, and make it a smarter place. Assimilate knowledge regarding products technical specifications and functions. - PAX Prime, Seattle, Washington—contracted through Cyber Solutions Agency—2015—Technology Production Assistant focused on setting up computer/gaming stations. Coupled with assisting clients with booth setup, running errands, answering questions, keeping areas tidy, helping out with various tasks. Swann Best Buy Show, Sacramento, California—contracted through 360 Events & Promotions—2015—Technology Specialist focused on discussing security technology concepts and innovative ‘peer to peer’ technology, which facilitates linking the Swann security system to the Internet and a smartphone or tablet in a few easy steps. Salesforce World Tour, Seattle, Washington—contracted through 360 Events & Promotions—2015–Registration Assistant: entering registrants’ name, printing and stuffing badges, handing out appropriate collateral. AT&T Pebble Beach National Pro‑Am, Pebble Beach, CA - contracted through The Marketing Arm—2015—Social Media Manager —Attract and interact with targeted virtual communities and networks users. Achieve superior customer engagement and intimacy, website traffic and revenue by strategically exploiting all aspects of the social media marketing roadmap. Neutrogena, Nike Women’s Marathon, San Francisco, CA—contracted through The Marketing Arm—2014—Production Assistant focused on load-in & load-out of heavy event space equipment; flat screen set up, troubleshoot computers, and network routers and set up logo wall, walls for flat screens, buzz wall for social sharing, & vanity stations. Microsoft, Metro PCS, Windows Phone 8 program at Seattle, WA - contracted through M2W Events for Microsoft Corporation, Redmond, WA, 2013 - Windows Phone 8 Technology Team Lead focused on training and developing staff on Metro PCS services in concert with the Windows 8 OS. Guide staff through user interface to demonstrate how to customize Windows 8 OS for the consumer to impact user experience. Walk consumers through hardware, software, camera and battery and highlight personal information management features: OneNote, social networks, Wallet, and family. Coupled with business apps: Adobe, Excel, Word, Powerpoint and SkyDrive storage. Featured DirectX 11, Touch UI and Xbox-Live Hub. Maintain working knowledge of all Microsoft's products in order to be a subject matter expert onsite. Microsoft, Windows 8 Surface Tablet RT Program at Seattle, WA - contracted through DNA Marketing & Events for Microsoft Corporation, Redmond, WA, 2013 - Windows 8 Surface Tablet Technology Ambassador aimed at engaging and exciting consumers creatively with Major League Soccer application exclusive on Windows 8. Walk consumers through the user interface to demonstrate how to customize Windows 8's live tiles and game updates delivered to their start screen. Demonstrate how to update pre-installed apps, unlock the device using "picture password", choose modern UI color schemes, modern UI tiles, naming UI tiles, share photos, app switching, and social integration. Maintain working knowledge of all Microsoft's products in order to be a subject matter expert onsite. Microsoft, Windows Phone 8 Program in Seattle, WA - contracted through 24 Seven Talent for Microsoft Corporation, Redmond, WA, 2013 - Windows Phone 8 Technology Ambassador aimed at engaging and exciting consumers creatively with inspirational product demonstrations and a communication style that explains the benefits of the Windows Phone 8 mobile operating system. Educate and share product features and information technology with consumers based on the Windows Phone 8 user interface and user experience. Maintain working knowledge of all Microsoft's products in order to be a subject matter expert onsite. Twilight Breaking Dawn DVD Release Video Projection Program - various Seattle, WA locations 2013 Projectionist - contracted through 360 Events & Promotions Video projectionist for the pre DVD release of the new Lionsgate film Twilight "Breaking Dawn" at various locations throughout Seattle and surrounding areas. This campaign was a guerrilla marketing style program where we selected various walls outside buildings in areas that had heavy evening foot traffic and projected video images for the upcoming release of the film. Duties included but not limited to: shipping/receiving, load-in & load-out of heavy video projection equipment; wiring and troubleshooting video projection equipment; angling, image projection, focus and running equipment; maintaining additional equipment such as generators, tarps, etc. Allstate Tailgate Tour - Seattle, WA 2012 Event Staff Manager - contracted through: Assist Marketing Managed a staff of 16 brand ambassadors for the Allstate Tailgate Tour stop in Seattle, WA. Duties included but not limited to: managed staff time sheets and break schedules; rotated staff to various stations throughout the footprint to make sure staff kept up excitement about the brand; assist in trouble shooting EDC units (electronic data capture); assist in lead generation and making sure staff was in the correct locations to optimize heavy foot traffic areas; handle any consumer or fan disputes related to staff interaction; overall brand promotion; event wrap up, load-in and recapping. Milk Pep - Rock & Roll Marathon - Portland, OR & Seattle, WA 2012 Brand Ambassador/Videographer - contracted through: Assist Marketing - Product Specialist with a key position as Digital Media Coordinator. Duties included but not limited to: lead generation by use of programmed tablets; encouraged pre race day runners to create videos for a brand message video "my after" to help promote chocolate milk consumption after a workout; operate and troubleshoot video equipment; film various pre race day runners hundreds of videos for contest entry; race day sampling at finish line; assist in race day set-up and event striking/wrap up. Comcast Cable Nickelodeon event - Seattle, WA 2012 SpongeBob Square Pants Costume Character Handler - contracted through 360 Events & Promotions New Comcast Cable store opening event promotion. Duties included but not limited to: assisted the costume character staff by making sure the children were ready for SpongeBob's appearance; getting children excited about ongoing appearances throughout the day and emceeing before each appearance of SpongeBob. Assisting children and their parents to various areas of the footprint and making sure everyone was excited about the new store opening as well as the new products and services. Cartoon Network Move It Movement - Seattle, WA 2011 Brand Ambassador - contracted through 360 Events & Promotions Brand Ambassador promoting a healthy lifestyle for youths in order to encourage them to step away from the video games & T.V. and get some exercise. Duties included but not limited to: assisted children with various activities throughout the footprint with the primary area as the golf putting assistant; demonstrated to children how to hold a golf club and how to sink a golf ball into the various holes in order for them to win prizes; line control during heavy foot traffic periods; explained to parents the health benefits of children getting at least 30 min of exercise per day. Hennessy Road Show - In market tour Bellevue, WA & Portland, OR 2011 Assistant In Market Logistics/Tour Manager - contracted through 360 Events & Promotions Assisted primary tour manager with various aspects for a new media launch for Hennessy. Duties included but not limited to: shipping and receiving of deliverables, event equipment, ad boards & premiums; load-in & load-out of event equipment utilizing 17' box truck; event site checks, venue management communication & display placements; complete event setup/striking/wrap-up from beginning to completion; client communication and promotional staff management. Verizon Wireless, Zynga & Svedka - Photo booth programs - In market tour - various San Francisco/Bay Area locations 2010, Assistant Photographer Operations/Tour Assistant - contracted through: Polite in Public Assisted primary photographer/videographer on multiple in market programs as well as traveled to various areas throughout Northern California. Duties included but not limited to: load-in/load-out & maintain photography and video equipment from local storage facility; travel to various markets on a per diem basis to operate equipment at various events; venue site checks, set up/striking/wrap up; extensive wiring, lighting, camera and video equipment as well as specialized printer troubleshooting. Flat touch screen setup and lead generation utilizing electronic data capture (EDC) via Windows touch screen system. Dole Fruit Juice - Sacramento, CA 2009 Site Lead/Event Manager - contracted through: Talented Entertainment Managed staff and logistics for the launch of a new Dole fruit juice product. Duties included but not limited to: event site check and venue management communication; event footprint set-up/striking/wrap up; managed staff timesheets, break schedules and footprint station rotations; keep track of ice placement and make sure coolers and cooling areas have appropriate levels of ice in 100+ degree weather; manage staff sampling efforts and proper branding. New Balance Berkeley Campus Program - Berkeley, CA 2008 Campus Brand Ambassador - contracted through: Fusion Promoted New Balance sneakers to students through a Berkeley campus program. Duties included but not limited to: distribute branded premiums via guerilla style engagement around Berkeley campus; hang door ads at various student housing locations; attach branded magnets to student athlete facility lockers; mirror clings to locker room mirrors; overall brand promotion and engaging the students in the benefits of the brand.
  • Stanford University Instructor, Howard Rheingold
    Research Assistant, Information Technology, 2010 - 2012
    Work in a cross-funtional research team to conduct social network, game theory, mathematics, technology and economics research for an information technology novel. Design website wireframes to connect the underlying conceptual structure, or information architecture of a complex website. Design online marketing campaign for Net Smart book launch as well as coteach, manage and facilitate the Social Media Classroom. Net Smart Book Launch Online Campaign with Howard Rheingold Mar 25, 2012 - in progress. Peeragogy Project Feb 2012 - in progress. Work in a cross-functional team environment to create an online handbook for self-organized self-learners. The handbook is a "how-to-do-it" resource for self-motivated learners who use digital media to connect with each other, to co-construct knowledge, to co-learn. Learn more @ Peeragogy Handbook mention Website Wireframe Design November 2011 - December 2011 Designed the page schematic and skeletal framework for Howard Rheingold's website. See here:
  • Berkeley Home School Prep Academy
    IT Professional, Digital Media Coordinator Volunteer, 2008 - 2012
    Coordinate educational content and resources built directly into the course environment to empower social construction of knowledge and a student-centered learning environment. Integrate Social Media Classroom software and other social media tools into the home school academic curriculum. Maintain, repair, upgrade, enhance, and configure hardware, software and operating systems in a OS X and PC networked environment.
  • Gap Inc.
    Sales Associate, Image Consultant, 2003 - 2008
    -Confidently and proactively help resolve issues for customers and balance a number of customers in a busy retail environment. -Contribute to a constructive work environment by consistently treating all Gap Brand workers and shoppers with respect. -Discern the Gap Brand and goods from competitors with genuine associations with customers. -Deliver results to contribute to the store’s success. Are conscious of and accountable to store and individual goals and results. -Maintain store expectations to improve customer shopping experience. -Demonstrate a great degree of integrity and impose/maintain all company policies and communicate violations to the leadership team. -Accomplish floor replenishment and transport as needed to guarantee client satisfaction and size availability.
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Seattle, WA
California & Pacific Northwest - Davis, CA - San Francisco Bay Area - San Jose, CA - Berkeley, CA