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Jen Kuhn
Works at The Experience Factor
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Jen Kuhn

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Want to get a handle on complaining employees? Check out this blog.
One of the most common concerns we hear from managers is how to handle employee complaints. We prefer manhandling them, but our clients have HR departments that frown upon this practice. What’s an effective way to handle employee complaints? I’ll let you in on a secret to stop the nagging, the babysitting, the micro managing, the stress, the plotting their demise in 2 easy steps. That’s really all it takes. Potentially a dash of Vali...
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Jen Kuhn

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Ever have this experience?
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Jen Kuhn

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Are certain employees weighing down your culture and potential? Call me. Let's discuss some solutions.
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Jen Kuhn

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Hi! I'm a fan and member of credit unions! I am the co-founder of The Experience Factor. We have the honor of working with some amazing credit unions throughout the country. Our focus is leadership/coaching/employee development, with the goal of creating member experiences that are memorable (in a good way!). I'm excited to be a part of this community to learn from all of you!
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Jen Kuhn

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Jen Kuhn

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Check it out. Do you have employees that do not meet basic expectations but continue to work at your organization? Is it time to address some coaching behaviors that have fostered this environment? Call me!
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Jen Kuhn

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Check this out. Give me a shout.
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There are certain expectations consumers have of businesses.  They are just a given, with no questions asked.  For example, when you eat at a restaurant you expect that you will not get food poisoning.  When you take your clothes to […]
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Introduction
Jennifer Kuhn is a talented, energetic and enthusiastic consultant, trainer and speaker. She has provided thousands of employees, coaches and executives with guidance while they work to enhance their professional skill development. Jen’s approach has been hailed by participants who were initially skeptical or resistant. Her unique and non-threatening style wins over the most jaded employee that allows them to learn and grow within their organization.
Basic Information
Gender
Female
Other names
Jen Kuhn, Jenny Kuhn
Work
Occupation
Leadership Development, motivational speaker
Employment
  • The Experience Factor
    Leadership Development, motivational speaker, present
I travel frequently for business. I will only rent at this location despite the many rental companies available. The employees go out of their way to be personable. It's easy to pick up and drop off the car. And the cars are always clean and ready to go when I arrive. Consistently meeting and exceeding my expectations is what keeps me coming back to this location.
Public - 7 months ago
reviewed 7 months ago
Good company if you want BASIC services that the neighborhood kids could do. However, I would never hire them again. They do not pay attention to detail, make promises they do not deliver, then charge for incomplete services. When I spoke with the owner, she was dismissive, spoke over me, and refused to send a crew to complete the work they were charging me for. I don't trust any business that does not listen to it's customers. The owner accused me of trying to get out of paying for services. I told her I would pay when the job was complete and she said I was already billed for the job and it was "too late" to complain about it! Really?!
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Public - a year ago
reviewed a year ago
2 reviews
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