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Between the Covers Bookstore
Book Store
Today 9AM–7PM
3 followers|80,754 views
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224 W Colorado Ave Telluride, CO 81435
224 West Colorado AvenueUSColoradoTelluride81435
Book StoreToday 9AM–7PM
Monday 9AM–7PMTuesday 9AM–7PMWednesday 9AM–7PMThursday 9AM–7PMFriday 9AM–7PMSaturday 9AM–7PMSunday 9AM–5PM
Peace Love Books
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Review Summary
2 reviews
"...rudest representations of customer service I have encountered in a while."
"...will look for an alternative coffee shop..."
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Brandi C
9 months ago
I PREVIOUSLY loved this book store however Hilary, their resident barista, is probably one of the rudest representations of customer service I have encountered in a while. She scoffed at me when I said hello her at her counter only to roll her eyes at me, after I ordered a four dollar latte. She then sat my cup down for the other barista to make since my latte wasn't good enough for her to make and proceeded to shove my change into my hand at me; missed completely just for it to spray all over the counter! After making an absolutely pitiful attempt to gather herself I was shouted at from across the room to let me know that there was a laughable 6 oz latte that was absolutely more disgusting than the lattes from the coin operated hospital latte machines... Thanks Hilary, I buy four dollars lattes weekly so that's def not our issue here, just your manners and also half of your gross latte your cohort attempted to make is in the trash. I will look for an alternative coffee shop when I'm in town next, where people are nice to each other and have manners when i come in and want to spend some money! Thanks for ruining me buying books there as well...
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Response from the owner - 9 months ago
Thanks Brandi for taking the time to comment on your beverage experience at High Alpine Coffee Bar. For future reference, Between the Covers Bookstore is a separate business than the cafe and we hope you will reconsider buying books at BTC when you're in town again. Not only because we're the only gig in town but because we love the one-on-one experience of putting books in hands of all ages, promoting knowledge, literacy, and full-on escape from the everyday mania that is life. Be well, stay honest, stop in and say hi ... Best: BTC Book Babes
A Google User
5 years ago
The gals are always willing to talk books!

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