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Kaiser Permanente
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2238 Geary Blvd San Francisco, CA 94115
2238 Geary BoulevardUSCaliforniaSan Francisco94115
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18 reviews
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11 reviews
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2 reviews
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1 star
4 reviews
"Great service, great medical care."
"Impersonal care distant staff classic capitalist failure."
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Teena Cirincione
8 months ago
They lost my application charging me for 2 months with no service 2 hours 36 minutes on the phone worst worst company ever!! Run by idiots!
A Google User
5 years ago
I had a doctor I recently dropped because she did not see things pointed out to her (like obvious foot and leg, and nose lesions). She did not hear me or want to touch swollen areas I was concerned about. Plus when referred to her on an emergency basis she left me unattended in an exam room for 45 minutes. She also changed a major prognoses (Lupus) in the computer system but failed to tell me. In the meanwhile I told family I had Lupus, bought books on it, etc. The same doctor affixed a prognoses of diverticulosis so firmily in her mind that it precluded anything else. If I called for an appointment with pain in my stomach she would call back, wanting to prescribe 2 strong antibiotics without seeing me, though I had told her several times the meds did not work for the pain. I told her I felt I needed to be seen but she replied that most of her patients preferred the meds being perscribed without having to come in. I did not think her diagnosis was accurate, so switched from her to a new doctor. But that doctor also wanted to prescribe two medications without ever having met or seen me. She kept calling me at home, telling me I was going to have a stoke, dementia, etc. unless I began taking those undiscussed BP meds immediately. She would not listen or discuss past experiences with BP meds and with other doctors - though I had ended up in the emergency room as a result of over-prescribing BP meds by another doctor. (My heart almost stopped. But the response from THAT doctor was that I had not followed the dosing recommendations. I had. ) The doctor chosen in December 09 also cancelled a new patient appointment with me unless and until I had been on her prescribed med for several weeks. She wanted me to go on diuretics, which I cannot take. So I cancelled her as my doctor. Not too long ago a NP twice diagnosed a cyst as a hemorrhoid. I persisted because the diagnoses was illogical, but it took me going to an MD to get it correctly diagnosed. I have been put in exam rooms and forgotten by doctors several times, I have had a doctor call me and leave a recorded message saying I was killing myself due to my drinking - except I do not drink, never have. (Cause of enlarged lived is likely excess weight, not booze.) And an extensive list of allergies totally disappeared when Kaiser went paperless, it simply does not exist anywhere. Add to that lost X-rays WHILE IN the emergency room, so that they wanted to re-do the X-rays they had just done; major misdiagnoses - including they had missed I had no thyroid for years - it was diagnosed through a free physical at Public Health; and two co-workers who died of cancer Kaiser missed, obvious diabetes Kaiser missed, etc. One Chinese doctor told the Chinese daughter of a co-worker that her Mother should stop complaining and just go home and cook for her son and husband and she would feel better. The women was dead within 2 months. The husband was gone a month after that. The list goes on and on. Not small things, but major errors that cannot be accounted for by lack of time in office visits. Concerns do not make it to the file - I have come in with documented symptoms and questions but have been told it is one issue per visit. Sometimes Kaiser doctors refuse to see you if you are 3 minutes late, but they routinely keep patients waiting for half an hour - or more. Finally, I find it problematical that the new trend seems to be to prescribe strong antibiotics without seeing the patient. And the doctors protect each other to the point of blocking effective and professional patient care. Just getting perscriptions is a major problem, too. They charge almost twice as much if patients pick perscriptions up locally. But getting them mailed can take 2 weeks, and there are computer errors. Plus the postal service leaves them outside mailboxes, and for those living in apartments, which a majority do in San Francisco, that can be a huge problem!
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Rabia Sana
3 months ago
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anthony jones
9 months ago
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Forrest Allison
a year ago
Impersonal care distant staff classic capitalist failure. And they lost my piss test requiring it to be re ran. And the doctor left in the middle of an appointment without concluding the appointment or saying goodbye. I waited an hour assuming she would be right back. Very very shitty hospital
A Google User
4 years ago
Great service, great medical care.
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Tina Chao
6 months ago
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Anna Kharbas
a year ago


Have them in circles
4 people
Laura Conrad's profile photo
MyShapers's profile photo
Laura Conrad's profile photo
Laura Conrad's profile photo

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