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Verified local business
Carphone Warehouse
Cell Phone Store$$
Today 10AM–11PM
3 followers|9,448,627 views
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16, Westfield Stratford City Stratford E20 1EH UK
16, Westfield Stratford CityGBStratfordE20 1EH
+44 843 538
$$Cell Phone Store, Business and Industrial Supplies
Cell Phone Store
Business and Industrial Supplies
Business Service
Mobile Phone
Services Companies
Tele Services
Telecommunications Equipment Supplier
Telecommunications Service Provider
Today 10AM–11PM
Tuesday 10AM–11PMWednesday 10AM–11PMThursday 10AM–11PMFriday 10AM–11PMSaturday 12–6PMSunday 12–6PMMonday 10AM–11PM
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Review Summary
221 reviews
5 star
89 reviews
4 star
68 reviews
3 star
34 reviews
2 star
3 reviews
1 star
27 reviews
"White City does have better selection of restaurants(excl food court)."
"Staff very unhelpful will never visit again not recommending."
"There are great food choices and the family rooms can't be beat."
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Dag Corbett's profile photo
Dag Corbett
a week ago
Tried to buy a pixel xl here. Sim free so that's over £700. The website told me that they had it in stock but they said that the few they had were reserved for contracts as was policy. They said it wouldn't be this store that the website directed me to since it wouldnt be listed as available and directed me to another store. The other store confirmed that it was in fact this one that had it in stock and they had enough that they should just be able to sell it to me. They refused to talk to me when I tried to get back to them with this. A total waste of an evening.
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Sajid Patel's profile photo
Sajid Patel
2 months ago
Store sites states 10am weekday opening time at Westfield Stratford Called in just past opening time to see if I could get my phone repaired same day but no one cared to answer the phone. Call got diverted elsewhere and the person suggested I just go into the store. So went in to discuss my faulty phone repair only to be informed that the repair centre doesn't open till 12pm. On arrival the two memeber of staff at the doors, instead of being apologetic for the in-convienience or giving an explanation for not getting correct timetable online or answering the calls, were smirking at the fact that I was annoyed and suggested I go to Apple Store if I don't want to wait. Went back at 12pm and this time another member of staff informs me that the repair centre doesn't open till 12:30pm. I was fuming by this point and rightly so for wasting my time, twice. I asked the names of the two member of staff of spoke to earlier and allegedly he is not allowed to give out names. Really. What part of getting the timetables right they couldn't understand and how difficult is that to do. If you can't do that at least answer the telephones. Sheer Laziness and disrespect to people and their time. Take your business elsewhere if you have any self respect and in my mind I have no doubt that you won't get a post sales service should you decide to buy anything from these cowboys
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Shaz K's profile photo
Shaz K
3 months ago
went into get my phone repaired (S7 Edge,) and was sent straight home saying they dont have the parts, but when i phoned Samsung they said CPW should have booked my phone in and sent it to them. i was served by a Chinese guy who works at the repair squad and straight away i could tell he was having a bad day, will never ever use carphone Warehouse again..... i spent £640 on this phone an this is the service i got, im going back to iPhone just for that reason alone, well done mate.....
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António Kiala Makumbani's profile photo
António Kiala Makumbani
3 weeks ago
Good phones at reasonable prices and I was well attended!
Alex H's profile photo
Alex H
2 months ago
Staff polite through their teeth, sour and insincere smiles. I really felt like a homeless person in Harrods - like I'm not worthy of their attention. At least they are consistent cause after spending £400 they haven't changed a bit and they couldn't care less. Girl who served me though was extra slow on top of it all and the guy next to her sold three phones.
Mch Mch's profile photo
Mch Mch
2 weeks ago
Avoid! Their staff are very unhelpful and not friendly at all. This staff name Mohamed just sent me to the apple store for fixing my phone problem even though I just bought that phone from carphone warehouse 2 days ago. Highly not recommended.
Rak Ladwa's profile photo
Rak Ladwa
5 months ago
Very low customer service, walked around the store and had 3 staff talking about a night out. Didn't even look at me or ask if I need any help. Minimum wage staff with no self esteem
Theo Baring's profile photo
Theo Baring
4 months ago
Great place to get the best contracts straight from a store due to the fact it contains all the contract labels


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