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Michelle Dunn
Works at Michelle Dunn Writer LLC
Attended The school of hard knocks
Lives in New Hampshire
1,264 followers|50,852 views
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Michelle Dunn

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Collecting money from customers can be a delicate situation, and there’s a fine line service companies have to walk so they don’t ruin the relationship with the customer.
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Michelle Dunn

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People
Have her in circles
1,264 people
James Wellborn's profile photo
gazette.com's profile photo
Ufuk tezken's profile photo
Daniel Rosenstein's profile photo
Bernard Rosenfeld's profile photo
Shaik Muneer's profile photo
Hartley Bernstein's profile photo
Girl Love Car's profile photo
John Lusher Consulting's profile photo
Work
Occupation
Author, columnist, consultant
Employment
  • Michelle Dunn Writer LLC
    Author, columnist, 2000 - present
  • Credit and Collections Blog
    www.Credit-and-Collections.com, 1998 - present
  • Self employed
    Writer, present
  • M.A.D. Collection Agency
    Founder, 1998 - 2006
  • C.B Sullivan
    Credit Manager
  • Rochester Shoe Tree
    Credit Manager
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
New Hampshire
Previously
Rhode Island
Contact Information
Home
Email
Address
PO Box 40 Plymouth, NH 03264
Story
Tagline
Author & Columnist, expert on credit & debt collection
Introduction

Michelle Dunn is a 24 year debt collection industry veteran, entrepreneur, award winning author, self-syndicated columnist, one of the Top 5 Women in Collections and one of the Top 50 most influential collection professionals in her industry.

Look for many of her books on Kindle!

Learn more at www.Credit-and-Collections.com & ww.MichelleDunn.com

Bragging rights
Mother, artist, boxer, gardener, successful business woman, author
Education
  • The school of hard knocks
    Business & Life
Basic Information
Gender
Female
Michelle Dunn's +1's are the things they like, agree with, or want to recommend.
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On February 19, 2015, the New York Department of Financial Services issued guidance in the form of FAQs on its recently-enacted debt collect

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A reader recently wrote in, concerned about how to deal with an old student loan debt and what effect it could have on their credit.

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Debt collection horror stories are nothing new. But there’s a whole other side to the industry that no one’s talking about: collectors hired

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The Consumer Financial Protection Bureau (CFPB) announced Tuesday, February 3rd, that it will be providing $480 million in private student l

8 things debt collectors may not do
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There are laws to protect citizens against abusive debt collection practices, but you have to know what they are in order to invoke them

5 Ways to Get Paid 5 Times Faster
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If the standard 30-day terms aren't bringing in the money fast enough, these 5 strategies can help open the customer money tap and make it f

The Collection and Debt Settlement Services Act of Ontario
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This week we received a notice in the mail from the Ontario Registrar of Collection Agencies, notifying us of changes to the Collection Agen

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New York’s Department of Financial Services published regulations on Dec. 3, 2014, which require debt collectors to make additional disclosu

http://www.insidearm.com/daily/debt-collection-news/debt-collection/insi...
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insideARM today announced the appointment of industry veteran Timothy J. Bauer to the newly created position of President. The appointment i

The Right (and Wrong) Ways to Collect Business Debts
www.americanexpress.com

If you've got delinquent customers and you need to collect on their debts, make sure you understand the pertinent laws before proceeding.

Can Providers Make Patient Payment Collections Less Painful?
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Increased healthcare deductibles in 2014 may cause revenue cycle managers to encounter more patient payment collections problems.

Have you seen the concerns the CFPB has with collecting medical debts as...
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Dec 11 2014 WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau (CFPB) released a report that found medical debt has a signif

How do you make sure to get approved for a business loan?
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Small business loans are hard to get, so improve your chances with these five tips.

Five ways to keep your cash flowing (and your business growing) | SMEIns...
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Turnover is vanity, profit is sanity, and making sure you don’t take your eye off the day-to-day cashflow is essential for maintaining a suc

Can a debtor "bait" a debt collector?
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I published this article a couple of years ago but the topic has come up again in some credit and debt collection groups I am a part of and

How well do you negotiate?
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This is so true… I have been a top collector for a long time. Alot of people take a forceful approach to this occupation… it works for some

How I ended up being a bill collector
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Being a bill collector is like any other customer service job.

Are you a consumer debt collection agency looking for clients?
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I am looking for a few agencies that collect on consumer debt that might be interested in collecting on 2-5 accounts per month for a busines