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Information Technology Services, Manhattan College
21 followers -
Manhattan College - Information Technology Services
Manhattan College - Information Technology Services

21 followers
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Spring Cleaning—Be Green, Not Blue
As you upgrade your personal devices to the newest options, do you recycle the old equipment? Being green shouldn't make you blue. Take steps now to remove anxiety later that forgotten sensitive files on your last laptop could become a source of embarrassme...
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ITS Request Form Update Add Contacts
We know that sometimes when clients submit a ticket, they want colleagues updated.  We have enabled a new feature allowing contacts to be added to a ticket upon creation.  Next time you submit a ticket using the ITS Request Form , you can add contacts in th...
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Important Notice for Some 13-inch Macbook Pros (Non Touch Bar)
Apple has found that some 13-inch Macbook Pros (Non Touch Bar) have a faulty battery that would be eligible for a free replacement.  You can check to see if you are eligible at this Apple Battery Replacement Program site .
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Send a PDF version of a document or spreadsheet
Need to send a PDF version of a document or spreadsheet? Share via URL. Here's how → http://goo.gl/TuFHSE   Reposted from @GSuite
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ITS Customer Satisfaction Survey
Please take a moment to fill out the semesterly ITS Customer Satisfaction Survey.  Please try to think only of your experience with ITS for the Spring 2018 semester.  Here is a link to the customer satisfaction survey. Thank you for your feedback.
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Jamboard Training for Students in O'Malley Library: April 18
ITS is presenting a Jamboard Training Session on the following date during Community Period:  Wednesday, April 18th from noon to 1:00 pm Location:   O’Malley Library Jamboard Room #401 The following topics will be covered: Explain what a Jamboard is and its...
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Best Practices to Improve Video Conferences
ITS has created resources aimed at improving Video Conference experiences: Review attached video and Knowledge Base Articles which outline Tips and Techniques to use for better video conferences: Troubleshooting Video Conferences Best Practices for Video Co...
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New Ticketing Report Tickets Opened Yearly
This report displays number of tickets opened by year.
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Jamboard Training for Students in O'Malley Library
ITS is presenting a Jamboard Training Session on the following dates during Community Period:  Wednesday, April 11th from noon to 1:00 pm Wednesday, April 18th from noon to 1:00 pm Location:  O’Malley Library Jamboard Room #401 The following topics will be ...
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Internet Connectivity Issues - ITS Investgigating
ITS has identified a network issue affecting some traffic to/from the Internet.  We have determined that sites such as Google.com (and related services), Netflix, and YouTube are AVAILABLE, however, some other websites and services are experiencing a disrup...
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