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Information Technology Services, Manhattan College
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Moodle Outage Recap
On Friday 1/15 and Wednesday 1/20, the Moodle system ( http://lms.manhattan.edu ) experienced a major system issue.  As a result, the Moodle system was offline from approximately 9AM-4PM on Friday 1/15 and Wednesday 1/20 for troubleshooting.  The cause of t...
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Classroom Technology Training Tuesday 1/26 & Wednesday 1/27
ITS will be providing classroom technology training Tuesday January 26th at 3:30PM and Wednesday January 27th at 12PM.  Both sessions will start in Miguel 201. We will take faculty to classrooms around campus to show how the technology works in the differen...
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Library WIFI Upgrade
ITS has already begun the process of upgrading JasperNet WIFI coverage in the O'Malley Library.  Over the course of the next few days, the existing WIFI devices in the library will be replaced with newer devices to provide better coverage and faster connect...
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Network Maintenance - Tuesday 12/29
REMINDER:  ITS will be performing network maintenance on Tuesday 12/29 starting at 4:00AM.  During this period, some JasperNet services will be OFFLINE and Internet access from campus locations will be unavailable.  We anticipate the maintenance will be com...
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SERVICE RESTORED: Overlook Manor
Network service has been restored to Overlook Manor.  Services started coming back online between 5:00-5:30PM.  All services were restored by 5:30PM including JASPERNET WIFI.  The cause of the issue was a failed fiberoptic transceiver.  A replacement part w...
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Have them in circles
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Welcome Back
We want to take a minute to welcome everyone back for a new semester. Please take a minute to read through the following Reminders and Announcements: Kick off the New Year Right! ______________________________________________________________ Keep everythi...
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Keep Control of Your Jaspernet Account... Make Sure that Your Personal Email is On File!
We want to make sure that your correct personal email address is on file so that we can verify your account when you are not on site. This is critical if you are troubleshooting Jaspernet account access remotely. Please follow the instructions here to updat...
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JasperNet SSO Maintenance - 8PM
ITS will be applying updates to the JasperNet SSO system Tuesday evening starting at 8PM.  During this time, the SSO system may be offline.  Users already authenticated to JasperNet services should be unaffected, while anyone accessing a new JasperNet servi...
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Network Maintenance - Thomas Hall - Friday 1/8
ITS will be upgrading network equipment in Thomas Hall on Friday 1/8 between 9AM-1PM.  During this time network connectivity in Thomas Hall may be interrupted to areas on the 3rd and 4th floors.
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Network Maintenance - Tuesday 12/29
ITS will be performing network maintenance on Tuesday December 29th from approximately 4:00AM-7:00AM.  During this time, access to campus network services will be OFFLINE.  This includes ALL JasperNet services as well as campus network access to external re...
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UPDATE: Overlook Manor OFFLINE
ITS has identified a hardware failure in overlook manor.  A fiber optic transceiver that connects the Overlook network to main campus has failed resulting in overlook losing connection to JasperNet. ITS is in the process of procuring a replacement part.  We...
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Manhattan College - Information Technology Services