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Information Technology Services, Manhattan College
22 followers -
Manhattan College - Information Technology Services
Manhattan College - Information Technology Services

22 followers
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Operations Team Meets New Milestone
The Operations Team has reduced the average number of days to close tickets by one day.  See details here .
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Reminder: Transition to Google Drive File Stream
Google Drive Sync ends support on December 11, 2017. Drive File Stream is a new way to access all of your Google Drive files directly from your Mac or PC, without using up all your disk space. Unlike traditional file sync tools, Drive File Stream doesn’t re...
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Classroom Technology Survey
Please take a few minutes to provide feedback on the latest generation Renovated Classroom.  We will use this feedback when planning for future renovations. Click  here  for the survey.
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Reminder: Transition to Google Drive File Stream
Google Drive Sync ends support on December 11, 2017. Drive File Stream is a new way to access all of your Google Drive files directly from your Mac or PC, without using up all your disk space. Unlike traditional file sync tools, Drive File Stream doesn’t re...
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Mobile Devices Won't Secure Themselves!
Mobile security at one time meant using a laptop lock and keeping tabs on your phone. However, the growing capabilities and use of mobile devices — coupled with the ubiquity of smart devices stitched into the very fabric of our daily lives (figuratively and...
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ITS Ticketing Survey Requests
In our continued efforts to gather feedback on the service we provide, we made a change to our ticketing survey system that sent out survey requests for previously resolved tickets.  We were not aware that this change would cause this action and we do apolo...
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LabSeat Outage
At 7:22AM Friday December 1st, 2017 it was discovered that LabStats , the product powering LabSeat , is experiencing an outage.  Manhattan College ITS immediately reported the issue to LabStats Support.  We are awaiting an update from LabStats.  This post w...
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Mac Users Take Note Take Immediate Action to Plug Security Hole
A security hole was recently discovered in the latest version of Mac OS X High Sierra which allows for anyone to access your computer without a password.  We have provided a link to a USA Today article below, but there are many articles on the web reporting...
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Reminder: Transition to Google Drive File Stream
Google Drive Sync ends support on December 11, 2017. Solution: Install Google Drive Stream.   At the conclusion of the installation, you will get a pop up asking whether you want to replace Google Drive Sync with Drive Stream or whether you want to use both...
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Manhattan College ITS receives Cloud Leadership award
The Manhattan College ITS (Information Technology Services) Office has been recognized for its leadership in deploying Hybrid IaaS/PaaS (Infrastructure/Platform as a Service) Cloud solutions by E&I Cooperative Services (E&I) in their inaugural Cloud Leaders...
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