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Information Technology Services, Manhattan College
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Client Services Prioritized Support First Two Weeks of Spring
Client Services will be providing prioritized support for the first two weeks of the Spring semester.  Our focus will be on Classroom Issues, Network Issues, and Event Support.  All other issues/requests will have significant wait times.  We will provide ET...
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e2campus Emergency Alerts - Now with SSO
An update has been applied to the e2campus Emergency Alert system to allow campus users to connect via JasperNet SingleSignOn.  To access e2campus, search for "emergency alerts" at https://inside.manhattan.edu or connect via the Public Safety e2campus page ...
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25Live Notifications Update
One of the most requested features in 25Live has been the ability to receive a system-generated notification (email) when a requested event space had been approved.  We are happy to report that this feature is now available and after weeks of testing has be...
One of the most requested features in 25Live has been the ability to receive a system-generated notification (email) when a requested event space had been approved. We are happy to report that this feature is now available a...
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Outage: 25Live Severe Performance Issues
ITS is aware of severe performance issues currently affecting our 25Live instance. We have notified Collegenet and are working to resolve the issue as soon as possible. We will update this post as we receive any additional information. We apologize for the ...
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Phishing Attack Happening - What to Look Out For
JasperNet users should be aware of a phishing attack circulating campus in the form of a dropbox notification: Upon clicking the "View File" link, the user is brought to a malicious login page where the username and password entered is harvested and used to...
JasperNet users should be aware of a phishing attack circulating campus in the form of a dropbox notification: Upon clicking the "View File" link, the user is brought to a malicious login page where the username and passwor...
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Turnitin Scheduled Maintenance Windows
Turnitin schedules maintenance windows for  the first and third Saturdays of each month from  6am - 11am PST .   All Turnitin services and related websites (Turnitin, OriginalityCheck, GradeMark, PeerMark, Turnitin for Admissions, WriteCheck, and iThenticat...
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Phishing Attempt - Attached Documents
Please be aware of suspicious email messages asking you to open generic attachments.  ITS learned of an attempt earlier today of a message that contained a harmless attachment named "Signed Document.pdf".  The file forwards a user to a login page upon openi...
Please be aware of suspicious email messages asking you to open generic attachments. ITS learned of an attempt earlier today of a message that contained a harmless attachment named "Signed Document.pdf". The file forwards a...
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Classroom Technology Survey
Please take a few minutes to provide feedback on the latest generation Renovated Classroom.  We will use this feedback when planning for future renovations. Click  here  for the survey.
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Licensing issue: AspenTech HYSYS is down
ITS is aware of a licensing issue currently preventing AspenTech HYSYS from functioning. The license expired this past Monday at midnight. We have been working with their support team since then to resolve the problem. They appear to have been closed for mo...
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Responsiveness Issues with College Web Servers
ITS is aware of some responsiveness issues with the college web servers:  https:manhattan.edu, https://inside.manhattan.edu, and https://alumni.edu. We are currently investigating. Thank you for your patience.
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Gmail and Google Calendar get a whole lot better on iOS
The new Gmail app for iOS When you get the next Gmail iOS app update, you’ll notice some exciting changes: The biggest overhaul of the app  in nearly four years . It's the Gmail you know and love, with a fresh new look, sleeker transitions and some highly-r...
The new Gmail app for iOS When you get the next Gmail iOS app update, you’ll notice some exciting changes: The biggest overhaul of the app in nearly four years. It's the Gmail you know and love, with a fresh new look, sleeke...
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Turnitin Scheduled Maintenance Windows
Turnitin schedules maintenance windows to insure that Turnitin service may be briefly unavailable during a scheduled system maintenance on Saturday, Oct. 11, 2014 from 10:00  AM   till 2:00 PM EDT. Times for scheduled maintenance windows are the first and t...
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Manhattan College - Information Technology Services