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Ray Newitt (Valley Interiors)
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Ray Newitt (Valley Interiors)'s posts

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You probably don't think about how much time your family spends in the bathroom every day. But it is one of the most frequented areas of your home. It should be a place in the home that makes you happy and is pleasing to spend time in, just like any other room in your home!

Simple touches and elegant furnishings can make all the difference when redoing your bathroom. We can help you get inspired! Our designers have many ideas for adding special touches to any decor!
Call us today for an in-home consultation! 602-971-5548
www.ValleyInteriors.com
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WE LOVE when our customers are happy! :~)
www.ValleyInteriors.com

August 18, 2015

To Whom It May Concern,

My Name is Sue Salyer. I recently had a sofa, Queen Ann and a foot stool recovered by your company. I can no express how much I like the job that you did on all the above. I am so happy with the work, the fabric I choose. 

I also want to take this opportunity to let everyone connected with Valley Interiors know I have not had such good customer service in years!  Marsha was my sales person she was so helpful in her interior design suggestions. When Marsha went on vacation Mary took over ( I though oh, ok here we go service will go down.) I couldn't have been more wrong! Mary was very attentive to my needs and requests. I was having trouble at the time with an insurance claim I had for water damage which occurred when I had the above furniture in storage. Mary assisted with pictures and invoice that showed the total damage that I passed on to the insurance company. The claim is now settled to my satisfaction. I have told everyone in my circle of friends and family if they are considering having furniture recovered to please contact Valley Interiors for a good honest, helpful job. Everyone from the front desk man thru the process was courteous friendly and helpful. Your company employees have raised the bar by going far above and beyond! Exactly how business should be done, but unfortunately these days is not. 

Thanking Everyone for a very good and happy Experience.

Sue Salyer
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Are you a business that is in need of renovation and commercial upholstery design? Valley Interiors Design Center - Commercial Upholstery, Renovation, FF&E Liquidation & Installation, Wood Touch Up & Armoire Modification

Furniture Repair, Custom Upholstery, Re-upholstery, Cushion re-stuffing, Wood, Ceramic & Stone Flooring, Commercial and Residential Remodeling, Granite Counter Tops, Designer Fabrics, Bedding, Window Treatments, Shutters and much more in Phoenix and Scottsdale, Arizona, Az. Valley Interiors Design Center - Your one-stop shop for all your interior design needs!

Our Commercial clients can select from the following services:
 
    ~ Renovation Services-With our General Contractor’s license and our relationship with experienced, licensed sub-contractors, 
       we can provide turn-key renovations.
    ~ FF&E Liquidation-Either as a part of a turn-key renovation or on its own, we can liquidate existing furniture, fixtures, and equipment
    ~ FF&E Installation-During your renovation, we can install your new furniture
    ~ Armoire Modification-One way to save money when renovating is to modify your existing armoire (which matches other case goods) to include a new top
       to accommodate the new flat screen TVs. This service also applies to providing matching tops on night stands and desks.
    ~ Wood Touch-up and Refinishing-A proven approach to extending the life of your existing case goods is to touch-up/refinish the wood.
    ~ Upholstery Services-Select modern fabrics to recover your existing upholstered furniture and save money.
 
Valley Interiors offers full renovation services to our commercial clients which include the hospitality industry, churches, schools, and offices.  In addition to the typical general contractor renovation services, we also provide Design Services, FF&E liquidation, installation services, re-upholstery services, and wood touch-up/refinish services.  We are one of a very few organizations that can offer a turnkey solution to our clients’ renovation needs.

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Dear Valley Interiors,
 
Summing up our feelings over the last four weeks of our bathroom remodel would go something like this.  Nancy and I went from uh-oh, when the rip out was done to oh no how is this going to look when the floor tiles were first laid to WOW look how all of this has come together!
 
The reason we selected Valley Interiors to handle the remodel is because of the work the company did for us several years ago.  We wanted not to be bothered with selecting and dealing with multiple contractors nor did we want to run all over choosing material.  We knew what to expect and were not disappointed.
 
As good as our experience was last time this go around was even better.  Why? Simply put  it was because of the work you personally did. To recap,  here are just some of the helpful items we appreciated:
 
* You visited with us to understand what we hoped to accomplish with the remodel.  You melded our goals with your creativity to design a bathroom we would be happy with  You respected our thoughts, did not try to force anything on us and provided unbiased pros and cons which allowed us to improve on our initial ideas.
 
* Based upon our first meeting you brought to our home a narrowed selection of tile within our color range along with granite, jetted tub information and so forth.  You did not inundate us with hundreds of choices and provided further advice regarding the materials we were looking at.  Your knowledge was much appreciated and this permitted us to make educated decisions.
 
* You sat down and drew a schematic of what the remodel would look like using various tile components and other material.  What you designed was obviously liked although our minds' eye vision of the completed project was more black and white than living color.  This is where our trust in you was so important.
 
* As the work proceeded you followed through visiting the work site, reassuring us amid the swarming dust all was going according to schedule and coordinating all the workers: plumbers, tillers, tub and granite folks so everyone's work came together like a jigsaw puzzle.  As in any work project there is going to be a bump along the road and when this happened you where there.
 
To say we are happy with the results of your design is absolutely correct.  You had great suggestions and an obvious decorator's eye putting it all together.  You were not reluctant to take on the challenges that came with the remodel, you handled every person with respect, courtesy and a firm hand when needed.
 
It's with much pleasure this note is written.  All too often people who do what you have done get only self satisfaction form a task well accomplished.  We want to express our gratitude to all you did. One might sum it all up with one word- professionalism, but there is more to it than this.  You put a personalized touch on the work.  You took our ideas and improved on them.  You earned our confidence and verbally held our hands as the work progressed.  There is an adage in sales regarding providing a customer a little more than what they expect.  No one could have asked for more than what you did. Thank you.

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Need you cushions re-stuffed? VALLEY INTERIORS UPHOLSTERY SHOP & DESIGN CENTER can help!
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2015-06-26
3 Photos - View album

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For all your interior design needs! Furniture repair, custom upholstery, reupholstery, wood, ceramic, stone, carpet flooring, granite countertops, bedding, remodeling and more! www.ValleyInteriors.com 602-971-5548
https://youtu.be/H4ER9ReAA1s

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We rank high on Angie's List! Here's an article that also substantiates using a credible upholstery company like www.ValleyInteriors.com http://www.angieslist.com/articles/what-are-benefits-reupholstering-furniture.htm 

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Valley Interiors Upholstery Repair and Interior Design Services - integrity work with over 40 years of custom upholstery experience. We have an on-site workroom with craftsman that will turn your furniture into a work of art. Or we can simply repair your furniture, re-stuff pillows and work with your existing decor. www.ValleyInteriors.com Call for a Free consultation today. 602-971-5548

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Is your upholstery in need of repair? Call us now during for some great deals for the summer! We are a quality repair service shop for over 40 years in business. Bring in your sofa, chair, antique furniture. In addition to furniture repair, we can help with Interior design and coordinate and enhance the beautiful decor in your home or business. www.ValleyInteriors.com 602-971-5548
https://www.facebook.com/122663657791456/photos/a.901122886612192.1073741837.122663657791456/901122353278912/?type=1&theater

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WOW!! See what you can do with Reupholstery?! Buy for less, and reupholster!
Not shaving related but had to share these pics of my new chair. Found it at Goodwill for $12 and brought it back to life by having it reupholstered. Love it!
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1/4/15
4 Photos - View album
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