Thoughts on the motivations behind time sheets, why they aren't necessary and how they are an indicator of larger issues.
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- An excellent post.
Another point that most managers don't get is that time doesn't measure performance.
Time measure capacity. This capacity have a linear correlation to performance only if the task is performed repeatedly and has no variance in execution. Assembly line work for example. Otherwise time would scale linearly with performance and than to perform a complex task you would need only X people for one day. But persons performance is not constant over time and teams performance is not equal to the sum of performance of each individual.
I guess that's why big companies try to create processes for everything, so they can make equations like performance = time * x.
Small companies mostly don't even bother about processes they desperately hope that they can control performance of an employee by the time he is reporting.
But I think that the problem is not only in the managers, but also the customers. Customer want to pay for a service not by the result, but by the time you need to perform this service. And this is a stupid measurement. I think the only service that is not payed by time is medical service. I pay a doctor to remove my appendix and not to remove it in 2 hours.
Also a company pays me money so I work on a project and meet the deadlines. It should pay me even more if I manage to complete a project faster. But it is not the way it mostly works.Dec 22, 2011
- Hm.. I don't think it is a trust issue but more a tradition.
You pay for time even if you are interested in product or a result of a service.
Let's take the appendix example again. If it hurts and somebody tells you that he will make the pain go away only by weaving something and this will take only few minutes. I will be willing to pay more than to somebody who would do the same by cutting me open :).Dec 22, 2011
- Certainly tracking employees time off is generally a good business practice. Exempt employees are paid for the number of hours worked on a salary bases.
Normally, an exempt employee is considered to work between 40 to 45 hours per week. In our organization, We are using employee time card software ( http://www.replicon.com/olp/timecard-software.aspx ) to track both our exempt and non-exempt employees work hours.Oct 11, 2013
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