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The Melting Pot
Fondue Restaurant$$
Today 5:00 – 11:00 pm
5 followers|654,616 views
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111 N Central St Knoxville, TN 37902
111 North Central StreetUSTennesseeKnoxville37902
$$Fondue Restaurant, European Restaurant
Fondue Restaurant
European Restaurant
Swiss Restaurant
Salad Shop
Bar
Today 5:00 – 11:00 pm
Monday 5:00 – 10:00 pmTuesday 5:00 – 10:00 pmWednesday 5:00 – 10:00 pmThursday 5:00 – 10:00 pmFriday 5:00 – 11:00 pmSaturday 4:00 – 11:00 pmSunday 4:00 – 10:00 pm
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Enjoy four courses of fine dining- Fondue style! Stir Things Up at The Melting Pot! Reservations recommended.
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Review Summary
3.9
59 reviews
5 star
26 reviews
4 star
15 reviews
3 star
9 reviews
2 star
7 reviews
1 star
2 reviews
Fondue restaurant chain offering heated pots of cheese, chocolate or broth for dipping & cooking.- Google
"The reason my girlfriend and I had gone to the melting pot was her birthday."
"It's expensive, but well worth it for anniversarys and other special occasions."
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Christopher Rivera
a year ago
Great place to take your date to. The food and service was amazing, but I was a little disappointed at not seeing any private booths like I've seen at some other Melting Pots (they might have them, but I didn't see them). The food is admittedly a bit pricey, but this is advertised as kind of upscale so don't be surprised. Since this is in the "old town" you get a nice old school atmosphere walking around the area (although a bit shady but not too much). I recommend this place for a nice date night in the city.
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sean black
a year ago
This past weekend my parents came into town for the evening to spend time with my wife and I. My family and I LOVE to eat and really enjoy experiencing new foods and restaurant concepts together. To me, there is no greater feeling than sharing a delicious and complex meal with the people that I love. After much deliberation, my family and I decided to dine at the Melting Pot Fondue Restaurant in the Old City which is close to downtown. The physical environment of a restaurant greatly impacts the behaviors and feelings of both the customer and the employees of a restaurant and I was amazed with the precision and thought that was put into the environment at the Melting Pot. The Melting Pot marks itself as a “Fondue Experience” and it truly lives up to that brand. This restaurant did a great job of carefully crafting their physical environment to create a relaxed and pleasurably dining experience for their guests. I immediately felt relaxed as I walked into the restaurant due to the calming soft music and the dim warm lighting. The servers, managers, and greeters all seemed to be very calm and relaxed but still attentive to our needs. The physical environment is really enhanced by the actions and mannerisms of the employees. This laid back but attentive attitude ensured that I felt calm and relaxed without worrying that my service would suffer as a result. This restaurant really was an experience with ample time between courses for family enjoyment and conversation. The physical atmosphere and environment really helped to justify the high prices and create an incredible sense of consumer value for me; I felt as if I got what I paid for. During our dining experience, a floor manager came by our table to make sure everything was going well and that our exact needs were being met. The manager was relaxed and calm but still conveyed a sense of concern and commitment to our dining needs. The Melting Pot obviously does a wonderful job training their employees to “see” the environment through the eyes of their customer but if I were to attempt this type of training I would employ the following methods. First I would explain to my employees how important the physical atmosphere is to a guest’s dining experience and how it can make or break their enjoyment of our establishment. People can eat out at fast food establishments or cook for themselves at home but they come to a nice restaurant with a server to be pampered and for the experience. We are not simply selling food in the restaurant industry but rather a total experience package that happens to center around food. I would then have a designated evening, after I gave them guidance on what to look for, where we went to eat in small groups at another brand or another store. I would then utilize the dinner time to hear their thoughts and critiques on the service and the atmosphere of the restaurant. I would want my employees to see, first hand, how the physical environment can really enhance or detract from the food and total experience. I believe that this exercise would help the employees to see their jobs from the eyes of the consumer and empathize with those customers a little better. Too often in the service industry we begin to see the customers and their needs as a burden, like we are doing them a favor when in reality we are performing a service that is our job. As hospitality employees we must remember that everything we do and everything we say should happen to enhance the guest experience because that is who we are here for and that is who we work for. Our job is to provide an experience to our guest and to ensure that they do not have to think or worry about any aspect of that experience but rather just sit back and enjoy the ride. This is exactly what the Melting Pot did for me and I am now a loyal customer who tells every one of my positive experiences with every chance I get.
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Lynn Johnson
a year ago
tAKES FOREVER, EXPENSIVE, STILL HUNGRT WHEN I LEFT.
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Rachel Sill
5 years ago
I love the melting pot. I've been to this location 5 or so times in the last 2 years. The food is ALWAYS excellent. Make sure you go online before you go, they almost have a free chocolate fondue coupon (worth like 20 bucks). It's expensive, but well worth it for anniversarys and other special occasions. The tall booth walls are great privacy. However on this latest visit, I think I made too early of a reservation (7, when I normally do 8 or 9). At a neighboring table, a women brought her annoying preteen daughters, while not the fault of the restaurant, it ruined the mood for me. Bad thing about this visit, my server (with 3 years of experience), left me and my husband with empty drinks he majority of the meal.
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Tennessee Daisy
10 months ago
Love it ,Love it ,love it. We had the best time The staff and food was great,,,
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Harry McKinnisley
a year ago
Was NOT a melting pot! As a man that is a quarter black and an eighth Chinese I am extremely offended by the racial makeup of the crowd at this place! You advertise yourselves as a "melting pot" but it looks like you apparently only let whites in! I am lucky that my skin doesn't show much of my cultural diversity, or I am sure I would have been turned away at the door. Just the thought of that happening makes me realize just how racist folks at this "Melting Pot" really are. Write your congressman or woman and let them know that these people are exploiting a beloved civil rights term, just so they can draw in folks of different ethnic backgrounds and then turn them away at the door! I am praying that the hate be erased from the hearts of every ku klux cook at the "melting pot" restaurant of Knoxville, TN. They are truly the Westboro Baptist Church of dining.
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James Bartholomew
5 years ago
I took my Girlfriend here and both thought the food was terrible. The portions are small the Veggies were wilted and old looking. I read these reviews before I went there and was expecting it to be good - now I'm suspicious that management and corporate posts all these. I Will not go back and I recommend you go somewhere else. Also it was way over priced!
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James Calloway
3 years ago
What a bunch of grouches. If you're going to go to an expensive place that's well known for being an expensive place and then carp and moan about the price then I am not sure who can help you. Stick to MickeyDs I guess. I don't frequent The Melting Pot but have probably been once or twice a year for over the last decade or so. The food is great, the portions adequate, and the personal service I usually get goes out of the ordinary. Personally I like the location in the Old City better than the other places because this one seems to have more atmosphere and feels like less of a chain.
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