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Behavioral Health Resources, LLC
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56 followers
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The results of our Client Satisfaction Survey for December 2018 are posted on our website. Clients report a 97% rating for overall satisfaction. We'd like to thank our staff for their hard work and commitment to quality services. The Stakeholder Satisfaction Survey for 2018 is also posted. Referral sources and family members also report a high level of satisfaction.
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The newest Testimonial posted on our website is from Kristina Derderian, Clinical Director at Guided Paths, Inc. (Richmond, Virginia, USA):
“The organization and attention to detail that the CARF consultant, Brenda Rohren, provided was excellent! Her explanations of changes and recommendations she made are detailed and thorough. I especially like how Brenda made comments on our existing documents (in red text) to show exactly where/how changes need to be implemented. This has been very helpful for making form revisions. Overall, Brenda provided organized, professional, thorough, and insightful consulting services that inspired confidence in the provider throughout the CARF survey preparation process.”
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The result of our Client Satisfaction Survey for June 2018 is now posted on our website. Click on the link below to view. The average satisfaction rating for all areas of the survey was 96%. The positive comments provided by clients indicate that we are continuing to provide effective, quality services. (We are a CARF-accredited organization that provides Dual Diagnosis Outpatient Treatment.)
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We are very grateful for our staff, clients, and CARF consulting customers for helping us to expand our business operations each year. 2017 was the most productive year to-date since our company was founded in 2011. We look forward to providing more services in 2018. Happy New Year!
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We're very pleased to announce that we just received the CARF Survey Report for our CARF on-site survey that was completed on September 29-30, 2017. (Click on the link below to read the report.) We did not receive any recommendations, which only occurs with 3% of CARF-accreditated organizations. We also earned the optimal outcome of a Three-Year Accreditation. We very much appreciate our personnel, stakeholders, and clients!
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The results of our Client Satisfaction Survey for June 2017 are now posted on our website and can be accessed by clicking on the link below. The clients in our Dual Diagnosis Outpatient Treatment program report a high level of satisfaction with quality of services, rapport with his or her therapist, and increase in life satisfaction.
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We recently updated our website to include our Grievance Process. Client satisfaction is important to us and we welcome suggestions for how we can improve our services and business practices.
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We wish everyone a prosperous New Year. Hope that 2017 is a terrific year with health and happiness.
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June 8, 2016 was the 5 year anniversary of our organization, Behavioral Health Resources, LLC. This has been a terrific 5 years and we are very grateful to our CARF consulting customers, therapy clients, and stakeholders. We're in the process of expanding our office space and will soon be adding another office and conference room.
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