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Independence Blue Cross
Health Insurance Agency
Today 8:30AM–4:30PM
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Independence Blue Cross

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Your opinions are worth something. Help us improve & you could win a $125 gift card! Join IBX Opinions today: https://www.ibxopinions.com/R.aspx?a=238&as=ZV1eG43Tf3 
Tell IBX what’s on your mind. There may be a $125 gift card in it for you Your opinions matter! Your opinions are extremely valuable to businesses today because they provide insight on the things that are important to you. We welcome the opinions of our members and other health care consumers, who can help...
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Independence Blue Cross

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#IBXBlueCrew and #iVets volunteers were ready to ride at The Veterans Group - Philadelphia Car Show Fundraiser last weekend! 
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When life gives you #lemons - drink up! 10 reasons we love these little squirts.🍋 #IBXWellness http://ibx.co/bGDcw
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Christopher Wink, co-founder and editorial director of Technical.ly, and co-organizer of Philly Tech Week, visited the Center for Health Care Innovation yesterday to share the innovation trends developing in Philadelphia and in cities across the country with IBX associates. #IBXIdeas

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Tackling the challenges of educating tomorrow’s health care professionals -- Dr. Tony Coletta speaks at Arcadia University’s forum today. http://ibx.co/bGqXd
Come hear Healthcare Thought Leaders (listed below) advise Arcadia University's leaders and educators on how to rethink and redesign its curricula, programming, and strategic partnerships to better serve our region and our country's immediate and emerging healthcare needs. Reception to follow in Grey Towers Castle. RSVP Please RSVP by July 7, 2016
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Bonus: Think of all the Pokémon you could catch along the way! http://ibx.co/bGnP6
We’ve previously extolled some of our favorite walking routes across Philly, but with so many options, we’ve merely scratched the surface. Maintaining a healthy lifestyle and exploring the city are just two of the benefits of walking around Philadelphia — home to an evolving urban landscape with so much to see and do. Here’s five more walking routes you have to try this summer:
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Independence Blue Cross

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You never know what man's best friend can get into. Protect your pup by using your IBX Member #Blue365 discount on pet insurance. 🐶 http://ibx.co/bGDZ6
Pet medical insurance helps you pay your unexpected veterinary bills, so if your dog or cat has an accident or becomes ill, you’ve got help covering the costs. Dogs and cats of any breed qualify for coverage. Petplan pet insurance allows pet parents to protect both their pet's health and their budgets. And more: with Petplan on your side, you can follow your veterinarian’s recommended course of treatment knowing that your pet health insurance wi...
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Last week, IBX associates enjoyed some Friday fun and fitness in Rittenhouse Square during “Healthy Happy Hour,” a series of group exercise classes hosted by the IBX Associate Wellness & Fitness Center staff.
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Watch out for the quiet teammates! Andres Blanco gives #HomeTeamIBX the inside scoop on the Phillies' biggest pranksters. 
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You know what natural means, right? When it comes to meat products in the grocery store, don’t be so sure. #IBXWellness http://ibx.co/bGwWW
The different meat product labels that exist can be overwhelming when you're visiting the grocery store. We took a closer look at what they really mean.
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Did you know that switching from a 10-inch dinner plate to an 8-inch one could cut your calorie intake by 22%? #IBXWellness #SmallPlateChallenge http://ibx.co/bGnVN
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No need to take time off from training - use these tips to keep your summer runs nice and cool. http://ibx.co/bGmKM
To beat the heat, here are eight simple ways to make your run more enjoyable during hot summer days.
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Contact Information
Map of the business location
1901 Market St Philadelphia, PA 19103
1901 Market StUSPennsylvaniaPhiladelphia19103
(215) 241-2000ibx.com
Health Insurance AgencyToday 8:30AM–4:30PM
Monday 8:30AM–4:30PMTuesday 8:30AM–4:30PMWednesday 8:30AM–4:30PMThursday 8:30AM–4:30PMFriday 8:30AM–4:30PMSaturday ClosedSunday Closed
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Review Summary
2.6
78 reviews
5 star
29 reviews
4 star
1 review
3 star
1 review
2 star
3 reviews
1 star
44 reviews
"IBX is a health insurance company that promotes healthy living."
"Worst customer service I've ever experienced."
"Took up tons of my time giving wrong info - or obscuring the facts."
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People
Have them in circles
112 people
Jacquelyn Robinson's profile photo
Jennifer McCarron's profile photo
Kathelleen Parsons's profile photo
A. James's profile photo
Wesley Morrison's profile photo
fitin 30's profile photo
Iceberg Slim Jay's profile photo
patrick needham's profile photo
Jackie Zima-Evans's profile photo
All reviews
Eric Nocito's profile photo
Eric Nocito
2 months ago
IBC really is the top insurance provider in the 5-county Philadelphia area. It has the largest network and competitive cost-sharing. I have had great experience in communicating with the Medicare department, which strives to resolve all customer issues on the first call. I can really feel that the rep cares when I have to call in. Maybe in the future, IBC can get a "live chat" function on their website.
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Jessica Grammer
a month ago
Great health insurance company that is innovative in health care! They are very involved in the Philadelphia community, the member benefits and perks are great and their customer service is prompt and reliable. Highly recommend.
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Craig Little
2 months ago
They are by far the best choice for health insurance in the Philly area. I recently had a minor accident and thought I needed stitches. Didn't want to go to the emergency room, so I decided to try the urgent care place near my house - but didn't know if they accepted my insurance... The person I checked in with immediately reassured me when I told her I had Independence Blue Cross. I've never been to a doctor or hospital who did not accept my Independence plan - and that gives me a really great feeling of security.
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Erin Thurston
2 months ago
IBX provides Health Advocate services as part of my benefits. Health Advocate helped me clear up an issue where a provider was incorrectly billing. So grateful for the extra help in getting this resolved! Thanks IBX for providing this service!
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A Leodis
2 weeks ago
This provider is a joke. First you can't contact them on a weekend, I've had a couple of emergencies but there's absolutely no way of getting in touch with them. Second the website NEVER works there's always an error, so after you try to log in, it tells you it's not working and you should co tact customer service, it's 10.30am on a Saturday morning and they are closed for the weekend. I lost my card and need to print another one as I have a medical emergency, yet there's absolutely no way of getting in touch with them. Dreadful service when you pay such an extortionate amount of money.
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Response from the owner - in the last week
Hi A Leodis, we apologize for your experience. Please send your info to www.ibx.com/askibx and we will reach out to help. Sincerely, Daina H.
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Hershel Amean
2 months ago
Never had an issue! I use the IBX app to look up benefits info and my flex spending balance. Would recommend to anyone. IBC seems to be a very progressive company, they are always winning awards and sponsoring innovation events around Philadelphia.
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Gina Jarrell
2 months ago
Currently Independence Blue Cross is my insurance. In the past I have had Aetna and Horizon. By far, IBC is the best insurance I've had when it comes to dealing with customer service. I feel that they go out of their way to explain to me why a service was denied and if it needed to be corrected, they took care of it. If my employer ever changed from Independence Blue Cross to another insurance company, I would be very disappointed. I would highly recommend this insurance (and often do when I get asked the question).
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Keith Layton
2 months ago
I believe that IBC is a good company that does very well by its members and providers, especially given the current state of the insurance marketplace. I do not doubt that members and providers have issues with and complaints about IBC. However, I do not think these situations are indicative of the overall relationship the company has with its customers.