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Independence Blue Cross
Health Insurance Agency
Today 8:30 am – 4:30 pm
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Independence Blue Cross

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DIY: 5 little tricks for a thriving apartment garden. 
You don’t need a few acres to grow your own fresh fruits and veggies this spring. Tip #1: Pick the right plants. Certain foods can thrive within the confinement of a container including lots of herbs like oregano and basil, spinach and other salad greens, berries like strawberries and blueberries, and smaller varieties of plants…
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Did your training for the BCBSR pay off? See how the IBX Blue Streaks found time to prep, one step at a time, without leaving the building.
As runners prepare for the Blue Cross Broad Street Run, some elect to train by running up stairs -- but not the ones at the Philadelphia Museum of Art.
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Got a minute? Watch this fun video and you'll finally understand how health insurance works.
Watch: What is health insurance?
http://shout.lt/2vz8
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Are you enjoying the spring weather today? #HealthHaiku
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Now that Philly's first bike share is here where will you ride Indego?
  Philly’s first bike-share program called Indego is officially in motion! Six hundred bright blue bikes are docked across 60 stations all over the city, waiting for riders to hop onboard. And with even more stations expected in the coming years, the future looks even brighter for our new city-cycling system. Indego is for everyone!…
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Can changing small, everyday habits change our lives? Find out tonight, when Gretchen Rubin reads from her third book about happiness, Better Than Before. 
Thursday, April 30, 2015 at 7:30PM. Gretchen Rubin is the bestselling author of The Happiness Project, the “enlightening, laugh-aloud” (Christian Science Monitor) account of her year-long experiment with the wisdom, science, and pop culture of happiness. A popular eponymously titled blog chronicles her continuing adventures in this endeavor. Rubin’s follow-up book, Happier at Home, was also a smash, and her writing has since sold more than a mill...
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Join us today for National Walk @ Lunch Day! The Center City walk will take place at Rittenhouse Square from 11 a.m. - 1:30 p.m.
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Have them in circles
91 people
Robert Matza's profile photo
Blue Cross Blue Shield Association's profile photo
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Independence Blue Cross

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Attention Bucks County runners: prepare for your first post-Broad Street race! The whole family is invited to join in on the Upper Perk YMCA 5K Run & Fun Walk this Saturday.
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Still focused, determined, and going strong... cheer on the competitors this week during the Montgomery County Senior Games! Check out the scheduled for events happening throughout the county.
Welcome to the 2015 Montgomery County Senior Games!  The Senior Games Committee has been working very hard to organize and promote the games year round.   During 2015, Montgomery County Community...
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Myth or medicine: Pain medications lead to addiction? Watch this video to find out. 
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Recognizing the warning signs of a stroke is the key to quick treatment. To learn more about #StrokeMonth please visit and like the AHA Philadelphia Facebook page: http://shout.lt/2d9J 
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Sign the IBX graffiti wall at the Blue Cross Broad Street Run Health and Wellness Expo and get a limited edition t-shirt while supplies last.

Tell us why you run then tell the world you beat Broad Street!

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Contact Information
Map of the business location
1901 Market St Philadelphia, PA 19103
1901 Market StreetUSPennsylvaniaPhiladelphia19103
(215) 241-2000ibx.com
Health Insurance AgencyToday 8:30 am – 4:30 pm
Monday 8:30 am – 4:30 pmTuesday 8:30 am – 4:30 pmWednesday 8:30 am – 4:30 pmThursday 8:30 am – 4:30 pmFriday 8:30 am – 4:30 pmSaturday ClosedSunday Closed
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People
Have them in circles
91 people
Robert Matza's profile photo
Blue Cross Blue Shield Association's profile photo
Richard Green's profile photo
Forest Brown's profile photo
Blue Cross and Blue Shield of Montana's profile photo
Razin Karu's profile photo
Charles L Nichols's profile photo
Benjamin Farahmand's profile photo
Jacquelyn Robinson's profile photo
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Review Summary
1.6
28 reviews
5 star
3 reviews
4 star
No reviews
3 star
1 review
2 star
2 reviews
1 star
22 reviews
"Since independence is an affiliate of the blue cross blue shield network i..."
3 reviewers
"Independence Blue Cross is an EXTREMELY crooked company."
3 reviewers
"Originally went with blue cross through obama care."
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Rebecca Moss
4 weeks ago
Terrible company. I am with Cigna now. Originally went with blue cross through obama care. Still working out the medical bills from the birth of my child and have talked with numerous managers for the past 7 months since her birth. Every time I call I am told something different and that is why this cant be worked through! Obviously the employees and supervisors are very poorly trained.
Response from the owner - 4 weeks ago
Hi Rebecca - Sorry to hear this. We'd like to help. Please send your info to www.ibx.com/askibx and we'll reach out directly. Sincerely, Josh S.
Justin Justice
3 months ago
Independence Blue Cross is an EXTREMELY crooked company. They deny that I have any insurance with their sleazy company, even though I have cancelled checks proving otherwise. These thugs are outright criminals to deny my claims. I RESENT being forced to go through the aggravation of wasting many hours fighting this garbage. These grease balls told me that my coverage would not be interrupted and that I was covered. However, it turns out that these scumbags just stole my $20,000-plus in payments and offer NO coverage at all. One of their many deceptions is to confuse customers by not making clear what their membership number is. I now have to endure the torture of fighting these felons in court just to get what I paid for. I intend to name their president and CEO as codefendants because they may know about this conspiracy, and I suggest that you do the same if you face similar troubles with these lowlifes. If they've robbed me, they have probably robbed other customers. If possible, find another insurance company. It's just not worth the frustration of dealing with these liars and thieves.
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Response from the owner - 3 months ago
Hi Justin - Sorry to hear about your experience. We'd like to look into this for you. Please send your info to www.ibx.com/askibx and we'll reach out directly. Sincerely, Josh
Robert F
4 months ago
Terrible experience! beware! seemed like a good choice at first because my previous policy was with another bcbx affiliate for over 7 years with no problems. . However i spent over 45 hours trying to set up coverage with independence only to have my policy cancelled without my knowledge when I needed the coverage. Further, ibx failed to send invoices and failed to debit my account despite having auto debit set up. I have to log in to my account several times a week to verify they havn't again erroneously terminated. I would argue these actions amount to an unlawful denial of coverage. Since independence is an affiliate of the blue cross blue shield network i would encourage anyone having similar problems to reach out to blue cross blue shield ceo Scott Serota directly at ph: 3 1 2 297 six zero 00. fx: 312 2 9 7 six six zero nine. two two 5 north michigan avenue chicago, Illinois 60 six 0 one One would hope mr. Serota would be concerned with independence's tarnishing of the bcbx brand.
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Anna Solovskaya
a week ago
I have insurance with them and they have been unable to resolve a billing issue for many months. Do not apply for insurance with this company. They are terrible and incompetent.
Response from the owner - a week ago
Hi Anna - Sorry to hear of your experience. We'd like to help. Please send your info to www.ibx.com/askibx and we'll contact you directly. Sincerely, Josh S.
Chawly Wink
a month ago
BULLSHIT on the Anthem Cyber-Attack. 2 years of AllClearID is friggin joke. Grow some balls and make it for life. Thanks for the huge monkey on my back... NOT.. Who will be fired over this? My cat could provide better security than the IT security team (CLOWNS) at Anthem.
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Danielle B.
2 weeks ago
I actually have a claim that I was told today was being denied because I NEEDED A REFERRAL TO SEE MY FAMILY DOCTOR. Yup. Then the customer service agent told me no, there was no else that could help, resubmitting will be useless, it will just get denied again This after she points out that she has now been on the phone with me for over 20 minutes and really can't do anything, do I want to close my account...? I'm going to call back after work tomorrow and record the call this time...... I cancelled my account in February told the woman taking my payment to cancel it.- ironically enough due to VERY POOR CUSTOMER SERVICE. I keep getting bills still showing past due amounts...I spoke to someone (again) on the phone in April- she said she would take care of it. I got ANOTHER bill today . Poor Poor service. Fix this NOW please. I will also be copying this online since Keystone tends to ignore me when they speak to me... I have had new insurance since March and am very happy with their service.
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Shang ootiki
10 months ago
Horrible insurance. Absolute joke. When they tell you you have coverage at the doctor, the part they pay is likely to be far far less than what you pay them on a weekly basis. They cover next to nothing and your actually much better finding a better company or paying it on your own. You seriously don't need this "coverage". Oh and forget trying to do simple things like get your member card mailed to you, took me several phone calls and 6 months. Hold times are freaking ridiculous. My doctor's office couldn't even get in touch with them! And now I'm getting the run-around again trying to cancel the services. Bunch of slimy pigs these guys are. Do not get this insurance ever!!
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j. Sara Klatchko
9 months ago
absolutely awful - biggest mistake i made was signing with them. I received no written information about my coverage despite numerous requests, and had to depend on customer service - who gave me the wrong information - and fooled me because they were actually quite nice - very chatty. took up tons of my time giving wrong info - or obscuring the facts. I now have huge bills because i saw doctors outside the network - although i was told by IBC the opposite - I gave IBC doctor's names etc before making app't and was told these doctors 'accepted the insurance' and i could go ahead an make app't. what a scam. if insurance company give wrong info - how can one use the USA healthcare system??? when one customer service finally finally told me that I would pay the entire doctor's bill because they were 'out of network' - I was not allowed to speak to a supervisor to complain. I will now make a formal complaint with the official PA Insurance body, and the Attorney General. this is no better than a scam.
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