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Duane Swaby
Attended Seneca College
Lives in Toronto
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Duane Swaby

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Beware of +TechKnow Space​ and their dodgy work!
 
As some of you know that follow some of my posts, I recently had the misfortune of cracking my Note 4 screen and subsequently having it "REPAIRED" at a company in Mississauga, Ontario called: +TechKnow Space​​​​​
I posted my initial thoughts about the service and unfortunately all was not well just recently with said "REPAIRS" and the aftermath.
Here is my story unfortunately and the review I gave this establishment on Google Reviews... And it's a long rant at that...

Unfortunately I cannot give this establishment a higher rating. The staff is very pleasant and extremely nice, however they do not back their service and it seems their technicians have very little knowledge in fixing phone screens as I will later describe.
Here is my story about +TechKnow Space​​​​​ at their Mississauga, Ontario location near #Squareonemall

I brought in my Note 4 to have my Screen replaced a few weeks ago and the service was fast which was the only pleasant experience I can describe.
I got back my device and noticed the following day that the screen was not set in place properly with whatever adhesive they used. As a result the top portion of the screen was lifting and coming apart.
I took it back to TechKnow Space the following day and they "repaired" it again at no cost...
However the screen cracked again by just putting a soft gel case on a week later!
When I took the phone back they told me they could do nothing about it. That the screen would never crack like that and moreover, I had a tempered glass that they themselves installed on top and it cracked underneath! How is that possible?!? That's what I told them and mentioned the screen on the bottom was moving. This was a concern.
It cost me almost $300 to fix my Note 4 screen and they didn't fix it the first time properly and I found out that they didn't fix it the second time properly as I will get into that some more. Bare with me...

Frustrated I took my Note 4 to Pacific Mall at a small shop named "Just in Case" and they said they could fix it... For only $120 out the door!
They pulled the cracked screen off in front of me which took them so long to do (read on as to why) and to my shock and theirs... Techknow Space technicians used SUPER GLUE to put the screen on to keep it in place from their early mistake! That's right. I said SUPER GLUE! I kid you not! I looked on as they had to scrape it all off. What a mess.
This was why my Note 4 screen cracked so easy with just putting MY SOFT GEL CASE on my phone. This is exactly what the staff at "Just In Case" told me.
The screen replacement they glued on with SUPER GLUE (Which was plastered all inside my device I may add) was so tightly glued to three sides that it put strain on the top left corner of the screen and it cracked with minimal pressure. It takes roughly 50+ lbs of force to Crack gorilla glass 4 if not more and there is no way on this planet anyone uses 50+ pounds or more to put on a simple cell phone case!
I even told the technician at Techknow Space that the screen was put in wrong and the bottom portion was moving. It never moved like that before when I got my Note 4 new. The technician kept telling me how the glass is super fragile and it breaks easy... So easy as putting a case on it I responded in frustration.

To make this long brutal story short...
"Just in Case" fixed my phone in just over 45 minutes and most of that time was spent scraping off the SUPER GLUE TechKnow Space used on my phone!
Otherwise the phone would have been fixed in 30 minutes or less and for only $120!
They could not believe technicians at TechKnow Space used SUPER GLUE to make the screen stay secure from their earlier mistake!

Be very wary of +TechKnow Space​​​​​
They made errors in fixing my screen the first AND second time and made it very clear that I would be paying another $249 or some other fee to get it "fixed" again due to THEIR mistake. Imagine that?

If you want your screen fixed and fixed properly for less? Go to Pacific Mall in Markham Ontario and go to "Just in Case".
I cannot in good conscious give a recommendation for Techknow Space.
If you offer a product or service and are not willing to stand by that product or service when issues arrive?
Then its a company one should be very wary of.
#BuyerBeware
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No problem +Robbie Adams​! Don't want others to go through a similar experience!
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What a pretentious prick. 
Tired of recharging your iPhone several times a day? That's just because the iPhone's thin and light design is encouraging you to use it more, according
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Terrifying and infuriating all at once.
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A bit late, but too well written not to share!
“For many conservatives, to love America is to insist on the sanitisation of historical fact http://t.co/tlB3UgeOzF”
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Russia, why u so crazy
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Have him in circles
187 people
Jakinda Laver's profile photo
Canucks Australia's profile photo
in khel's profile photo
Marvin Ruata's profile photo
Daniel Dent's profile photo
Aarony Zade's profile photo
Sami Sun's profile photo
HOODY DOWN's profile photo
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  • Seneca College
    Fashion Arts, 2010 - 2012
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  • GT RACING 2
  • FIFA 15
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Introduction
Football, fashion and...fones. Yeah, fones.
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I make clothes, by hand and by proxy.
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Toronto
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Toronto
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