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Kona Community Hospital
Hospital
Today Open 24 hours
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79-1019 Haukapila St Kealakekua, HI 96750
79-1019 Haukapila StreetUSHawaiiKealakekua96750
(808) 322-9311kch.hhsc.org
Hospital, Emergency RoomToday Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours

Would you like to put your trust in healthcare professionals who treat you like ohana? If the answer is yes, then make Kona Community Hospital in Kealakekua, HI your go-to for any health concern. Whether you have an emergency at-hand or you’re seeking a comprehensive cancer therapy treatment, their compassionate and highly skilled medical staff will be there for you every step of the way.

This award-winning hospital has nearly 100 years of experience caring for the people of West Hawaii. With over 400 knowledgeable employees and 100 medical staff practitioners, you can rest assured knowing you’ll be in good hands – their experienced staff is comprised of individuals who truly care about you and your unique needs.

Kona Community Hospital offers a wide range of healthcare services, including:

  • Behavioral Health
  • Surgical Services
  • Emergency Physician Services
  • Cancer Therapy
  • Maternity Services
  • Rehabilitation
Don’t choose just any hospital when it comes to the health of you and your loved ones. At Kona Community Hospital, comfort, convenience, and quality care are all close to home. If you have any questions about their health care services, give them a call at (808) 322-9311, or visit their website for more information about bill pay, finding a physician, and a full list of services.

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Review Summary
3.1
17 reviews
5 star
6 reviews
4 star
No reviews
3 star
3 reviews
2 star
2 reviews
1 star
6 reviews
"This is the best emergency room I have ever seen."
"A real lack of transparency and explaination about procedures."
"I was diagnosed with gallstones."
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Ron Fritzsche's profile photo
Ron Fritzsche
a month ago
I was in Kona a week or so ago and had stomach pains. I went to the Kona Community Hospital emergency room. This is the best emergency room I have ever seen. Clean, remodeled and an excellent attentive staff. I was diagnosed with gallstones. This meant admission to the hospital and surgery. I couldn't have asked for a better hospital and staff. Very professional and caring. I would choose this hospital every time. Mahalo!
Response from the owner - a month ago
Aloha. Thank you for taking the time to share your Kona Community Hospital experience. At KCH, we pride ourselves in providing exceptional patient care. I am happy to share your comments with our staff. They will appreciate your feedback. Regards, Judy Donovan Dir. of Marketing / Strategic Planning
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Sanoe Kauhane
2 months ago
The Surgery Department was very organized, clean, and professional. From start to finish, I was provided with excellent care, and I did not know any of the RN's that were in charge of me. They gave me plenty of time to recover from my anesthesia and made sure that all of my questions and concerns were answered before I headed home. My spouse knew exactly when my surgery started, ended and he said that the waiting area was very comfortably and clean. A few weeks later my spouse ended up in the ER with stomach and back pain. We waited a long time to see a physician, but the ER was very busy with more critical cases ahead of us. While we waited the RN's notified us of our approximate wait-time, and continued to check-in on us to make sure that he was comfortable, and hydrated. Aside from the wait, which was unavoidable, we had a really good experience. The RN's, Assistant's and volunteers were awesome!
• • •
Response from the owner - a month ago
Aloha and thank you for taking the time to share your experiences with us. We pride ourselves in providing exceptional patient care. I will be sure to share your comments with our staff.
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Pest Outwest
4 months ago
What a weird location, why is it so far south of the main population center on the west side? You think of a hospital in Kona and visions of a brightly lit building in the main commercial district come to mind, but instead it's darn near to Captain Cook, and is buried up in the woods on a dead end road. You drive up to the emergency room at night and the place looks deserted. Anyway, they were very nice and competent, so far as I could tell. It's just that one is reminded you're out at the end of the world when you roll up to this place. Cedars-Sinai it ain't.
• • •
Response from the owner - 4 months ago
Thank you for taking the time to share your Kona Community Hospital experience. Although our location is out of the way, we pride ourselves in our exceptional level of patient care. One of our three strategic goals is to build a new hospital in order to be nearer the main population on the West side of our island. Hopefully, we can make that goal a reality soon.
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Tori Huang
8 months ago
The only reason this hospital deserves anything other than zero stars is because of their amazingly friendly staff. Everyone we met with was very kind and helpful, although the doctor was pretty incompetent. I was in hospital after a bad tumble in a wave at white sands beach. I got a room and saw a doctor very quickly, however the doctor seemed to have no idea why I was there and immediately diagnosed me with kidney stones?? After that assessment we had to wait around for a urinalysis to return proving I did not, In fact, have kidney stones. They didn't do much to assess the injuries from the wave. Luckily, I seem to be fine.
• • •
Response from the owner - 8 months ago
Thank you for bringing this concern to our attention. Your input is valuable to us, and we would like to hear from you. We encourage you to contact our Risk and Compliance Officer at 808-322-6976.
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Suzi Luzadder
3 months ago
My friend went to their ER one night. I have a compromised immune system and am careful. But, this was an emergency and my friend needed me. I heard a sneeze out by the nurses station. I politely and quietly ask if was an allergy sneeze or a cold sneeze. His response was a sharp "Why?" I told him and again with a sharp response said "You should not be in this Hospital" I agree, but it was my friends emergency. So I asked for a mask. He is a nurse and was sneezing openly without covering his mouth!!! Should not have been on duty. We both went home with colds. Horrible Kona Hospital. Worst hospital experience of my life and I have lived a few years. Many residence of Kona have the same sentiment.
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Response from the owner - a month ago
Thank you for bringing your concerns to our attention. At KCH, our patient and visitor experience is very important. Your input is valuable to us, and we would like to hear from you. We encourage you to contact our Risk and Compliance Officer at 808-322-6976. Meanwhile, I will relay your concerns to the appropriate departments. ~Mahalo
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Chris Powell
2 months ago
I have just moved to the Big Island from the UK. Unfortunatly i needed emergency surgery after suffering with appendicitis. I cannot speak highly enough about the service and care i received here. From the minute i walked through the door to being shown out the following day. Everyone was so friendly, they introduced themselves by name, explained what they were doing and why they were doing it. This was all backed up with comprehensive literature. I am VERY nervous of the doctors and it was obviously very clear, everyone went out of their way to try to put me at ease (although i had to rely on the drugs for this). The level of clinical cross-infection control seems very high as does the overall cleanliness of this hospital. Not that i want to go back, but if i needed to iwould not hesitate with these guys. If i could rate them with more than 5 stars i would, thank you!
• • •
Response from the owner - a month ago
Thank you so much for taking the time to share your inspiring Kona Community Hospital experience. It is great to hear that our staff was able to put you at ease! Our employees pride themselves in providing an exceptional level of patient care and commitment. I am happy to share your comments with our staff. Regards, Judy Donovan Dir. Marketing & Strategic Planning
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Steve Tubbs
5 months ago
I am biased. Dr. Ngyuen, confronted literally with a life or death decision, made the right call and he saved my life. words cannot convey the depth of my gratitude, since I would not be alive to writhe this if he had erred, He to make a decision, quickly. he acted decisively; his decision was correct; and I am alive to tell the tale. Thanks to this hospital and staff. Steve Tubbs
Response from the owner - 5 months ago
Thank you so much for taking the time to share your inspiring Kona Community Hospital experience. We pride ourselves in our exceptional level of patient care and committment, and will be sure to share your comments with our staff.“Thank you for taking the time to share your Kona Community Hospital experience. We pride ourselves in our exceptional level of patient care, and will be sure to share your comments with our staff. Regards, Judy Donovan Dir. Marketing & Strategic Planning
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Britt Normann
a year ago
I had my surgery done at the Kona Community hospital on May 11. 2015 and it was a pleasant surprise all together. All the staff I met were very professional, caring and friendly. I had dreaded this operation for a long time based on previous hospital experiences (not at KCH), but after coming home and looking back, I only regretted not having my surgery sooner, because there was nothing to dread! The nurses and helpers were great, and the surgeon and the anesthesiologist did a wonderful job. I cannot thank the staff enough for an excellent job from beginning to end.
• • •
Response from the owner - a year ago
Thank you for your feedback. We greatly value your input. I am so pleased that your visit at Kona Community Hospital was successful. Aloha Judy Donovan Director of Marketing and Strategic Planning.

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