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Kona Community Hospital
Hospital
Today 12:00 am – 11:59 pm
4 followers|182,547 views
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79-1019 Haukapila St Kealakekua, HI 96750
79-1019 Haukapila StreetUSHawaiiKealakekua96750
(808) 322-9311kch.hhsc.org
Hospital, Emergency RoomToday 12:00 am – 11:59 pm
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday 12:00 am – 11:59 pmSunday Open 24 hours
Kona Community Hospital is a 94-bed full-service hospital with 24-hour emergency services serving the west region of Hawaii Island.
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Review Summary
3 reviews
"This is the worse service hospital I have ever been to."
"They should fire all the nurses and doctors in their emergency room."
"They all looked at us without a single care on their face."
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SELAIMA TESI's profile photo
SELAIMA TESI
a month ago
This is the worse service hospital I have ever been to. They should fire all the nurses and doctors in their emergency room. They should closely take a close look at your employee in ER. We have the worse experience on 03/02/2015 Monday night. The nurses don't seems to care at all. ( Re-thrase ) " They don't care " My family waited from 5:00 pm to 10:00 pm and was approach only once by a register nurse to say that they are busy and the doctor will see my son soon. Soon came at 10:00pm and still no doctor. I came out from a small room that they put us in, and all the nurse were " just standing there talking and Joking around " On the other side, one doctor was just standing around on the hallway looks like he was lost with his hand on his back. The other doctor was eating peanuts in a small computer room talking with another guy nurse sitting down watching something on the computer. They all have no sense of " urgency ". You have a full ER room and yet no type of action is taking to show at a little bit of compassion to humanity. There was allot of children in this same night who either was in serious pain and or hurt. I really feel for them and even if I had to wait all night just so they can help the small children first. But no, the nurses are too busy and there is no doctor on duty. I have always heard nothing but negative comments about this Hospital. Now, I have finally witnesses it. As to conclude my concerns, I ended up walking out with my son without getting any treatment, after waited so long. They all looked at us without a single care on their face. If my son got into a bad situation that night, I would take this situation to the highest possible and to make sure something is being done about it. " SOMEONE NEEDS TO RE-EVALUATE YOUR NURSES IN YOUR ER " They are giving your Hospital a bad name and a bad reputation !!!!!!!!!! They should not be overlook please, do something about it!!!!!!!
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Response from the owner - a month ago
KCH strives to ensure the best possible experience for our guests and patients. We take every patient complaint seriously and are very sorry that we did not meet your expectations. If you would like to share more specific details please contact our Quality Team at (808) 322-4572. Your input would be valuable for our improvement efforts. Thank you, Kona Community Hospital Communications and Quality Team
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3 years ago
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Juanita Pfeiffer
2 months ago
They suck

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