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Kona Community Hospital
Today Open 24 hours
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79-1019 Haukapila St Kealakekua, HI 96750
79-1019 Haukapila StreetUSHawaiiKealakekua96750
Hospital, Emergency RoomToday Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday 12:00 am – 11:59 pmSunday Open 24 hours
Kona Community Hospital is a 94-bed full-service hospital with 24-hour emergency services serving the west region of Hawaii Island.
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Review Summary
6 reviews
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1 review
4 star
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3 star
2 reviews
2 star
1 review
1 star
2 reviews
"They should fire all the nurses and doctors in their emergency room."
"This is the worse service hospital I have ever been to."
"They all looked at us without a single care on their face."
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Britt Normann's profile photo
Britt Normann
3 months ago
I had my surgery done at the Kona Community hospital on May 11. 2015 and it was a pleasant surprise all together. All the staff I met were very professional, caring and friendly. I had dreaded this operation for a long time based on previous hospital experiences (not at KCH), but after coming home and looking back, I only regretted not having my surgery sooner, because there was nothing to dread! The nurses and helpers were great, and the surgeon and the anesthesiologist did a wonderful job. I cannot thank the staff enough for an excellent job from beginning to end.
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Response from the owner - 3 months ago
Thank you for your feedback. We greatly value your input. I am so pleased that your visit at Kona Community Hospital was successful. Aloha Judy Donovan Director of Marketing and Strategic Planning.
SELAIMA TESI's profile photo
5 months ago
This is the worse service hospital I have ever been to. They should fire all the nurses and doctors in their emergency room. They should closely take a close look at your employee in ER. We have the worse experience on 03/02/2015 Monday night. The nurses don't seems to care at all. ( Re-thrase ) " They don't care " My family waited from 5:00 pm to 10:00 pm and was approach only once by a register nurse to say that they are busy and the doctor will see my son soon. Soon came at 10:00pm and still no doctor. I came out from a small room that they put us in, and all the nurse were " just standing there talking and Joking around " On the other side, one doctor was just standing around on the hallway looks like he was lost with his hand on his back. The other doctor was eating peanuts in a small computer room talking with another guy nurse sitting down watching something on the computer. They all have no sense of " urgency ". You have a full ER room and yet no type of action is taking to show at a little bit of compassion to humanity. There was allot of children in this same night who either was in serious pain and or hurt. I really feel for them and even if I had to wait all night just so they can help the small children first. But no, the nurses are too busy and there is no doctor on duty. I have always heard nothing but negative comments about this Hospital. Now, I have finally witnesses it. As to conclude my concerns, I ended up walking out with my son without getting any treatment, after waited so long. They all looked at us without a single care on their face. If my son got into a bad situation that night, I would take this situation to the highest possible and to make sure something is being done about it. " SOMEONE NEEDS TO RE-EVALUATE YOUR NURSES IN YOUR ER " They are giving your Hospital a bad name and a bad reputation !!!!!!!!!! They should not be overlook please, do something about it!!!!!!!
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Response from the owner - 5 months ago
KCH strives to ensure the best possible experience for our guests and patients. We take every patient complaint seriously and are very sorry that we did not meet your expectations. If you would like to share more specific details please contact our Quality Team at (808) 322-4572. Your input would be valuable for our improvement efforts. Thank you, Kona Community Hospital Communications and Quality Team
Juanita Pfeiffer's profile photo
Juanita Pfeiffer
6 months ago
They suck
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Victor Kawchak
2 months ago
I checked myself out after they refused to feed me lunch-confusion between Nursing Staff, Doctors and Food Service! A real lack of transparency and explaination about procedures. The Hospital internet blocks all medical information found publicly-a really bad sign for accountability and medical knowledge. The ER Doctor was OK. Not what a Hospital should be.
Domenic DiCaro's profile photo
Domenic DiCaro
3 months ago
people were very nice, but they lost my wallet with credit card, cash, ID, insurance card. making me have to stop all activity. tell them you want to hold on to it that it is known publicly on the internet that they have priors.
A Google User
3 years ago


Have them in circles
4 people
Jonathan Kunsman's profile photo
MedData, Inc.'s profile photo