We are sorry to hear that you had a poor experience last winter while attending one of the races here at the Skiway. We would like to apologize for the inappropriate actions of some of our staff. This fall we took additional steps to provide training with a significant focus on guest relations. We have also worked to adjust some the issues with the loading/unloading zone to provide a more positive experience especially during the busiest times of the day. Again, we apologize for your unsatisfactory experience and hope you will return in the future so that we can show you a great time on the slopes here at the Skiway.
However, I was pretty shocked at how grumpy the people working there were. There was the guy with a badge named Pete yelling at us as we unloaded our car. Like actually yelling "Move it along!". We have 4 kids, it takes a minute to unload! It's not like I had parked the car...Being yelled at by some dude just sort of cut into the fun. We park, after being waved to a spot by yet another grumpy guy, then I go in to buy the tickets for me and my kids. The kids are upstairs in the lodge bedlum, and the lady would not sell me a ticket without seeing my kids (!). Has anyone ever heard of this sort of thing anywhere else? Lastly, I was sitting at the bottom of the chairlift, and some kids leave their poles off to the side and hop on the chair. Some bearded dude from the lift walks over, clearly angry (at God knows what), grabs the poles and just chucks them (!) I have never seen anything like it. When the kids skied down and could not find their poles, he comes back out and starts yelling at them in front of everyone "DON"T LEAVE YOUR POLES BY THE LIFT"! Apparently, this is a serious offense.
Anyway, it seems the place only employs angry men age 40-60. They are then clearly given the green light to be rude to patrons. It must be because it's owned by Dartmouth and they don't need to make money. However, I won't be going back, and I would strongly encourage others to go somewhere else, where they are nice and happy to have you.
- Dartmouth Skiway1956 - present
Dartmouth Skiway offers big-mountain challenges in a family-friendly setting with more than 100 ski-able acres spread over two mountains and enough terrain variety to thrill any ski or snowboarding enthusiast. No matter what your skiing style, the Skiway has something fun for everyone: a 968-foot vertical drop, affordable ski tickets, a full-service day lodge, superb grooming, and exciting terrain features. A special ticket price also means a family can enjoy a weekend of skiing and riding at the Skiway for one great price. Check out our ticket rates on the inside!Not only is the Skiway a family-friendly ski area, the Skiway has a long and storied tradition as the home of nearly 100 Dartmouth All-Americans and more than 30 national champions
- Dartmouth College1956 - present