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Angela Morris
Works at Texas Lawyer
Attended University of Texas at Austin
168 followers|22,261 views
I'm a native Austinite with 3 dogs, a big veggie garden & backyard chickens. I love crafts, homemade stuff & the outdoors. I'm a multimedia journalist for $$.
  • University of Texas at Austin
    Journalism and Government, 2003 - 2006
  • Texas Lawyer
    Staff Reporter, 2 - present
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Don't go to Brake Check. This shop's work nearly caused my husband to crash on the highway because the entire brake assembly literally fell off of the truck. We got brake work on our truck in Nov. 2013. The technician tried to send us home without one of our lugnuts until we forced him to go and find one to install. The oil pan started leaking when we got our truck home because Brake Check hadn't properly tightened a bolt after changing the oil. Then in Feb. 2014, my husband was driving on the highway and the entire front driver-side brake assembly fell off. It ruptured the tire and nearly caused my man to lose control of the truck. I'm glad I was not driving because I probably would have wrecked. But he somehow pulled over. The rim of the tire dug a gouge into the asphalt. Our truck sustained damage from the incident. Brake Check actually took responsibility at first: They towed the truck to their shop and they "fixed" the damage. But my husband had to rent a truck for work during the time that his own truck was out of service. Brake Check promised to reimburse this expense. After we got our own truck back, we would be stupid to trust their work after what had happened to us. We took the truck to a Toyota dealership to get a full diagnostic on all the work Brake Check did initially in Nov. 2013 and the subsequent repairs in Feb. 2014. The toyota dealership found problems with the 2014 repairs and we decided to have Toyota REALLY fix it to the right standards, rather than trusting Brake Check yet again. Fool me once--shame on you. Fool me twice--shame on me. You're not gonna fool me three times. To make a long story short, this whole ordeal cost us $1,300 out of pocket. We tried to seek reimbursement from Brake Check's corporate headquarters in San Antonio but they only offered to give us $378. We filed a complaint with the Better Business Bureau and again, Brake Check offered the same figure. Finally, on Jan. 6, 2015, we filed a lawsuit against Brake Check which is still pending. I'm really upset that we ever went to this store. It's our opinion that Brake Check's negligent work caused the brakes to fall off. This could have actually cost my husband his life on the road. To add insult to injury, the company refuses to reimburse us for the full expenses that they caused us. That $1,300 is a lot of money for us. Now I'm going to have to spend a lot of my own time trying to force this company to do the right thing in court. Please, do not go to Brake Check! It's my feeling that they did negligent work on our truck and then their corporate employees treated us wrong.
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Public - a year ago
reviewed a year ago
1 review