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Mark Diller
Works at The Bill & Melinda Gates Foundation
Attended University of Chicago Divinity School
Lives in Seattle, WA
15 followers|1,541 views
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Mark Diller

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My alarm didn't go off this morning. Well actually, it did—and that's the problem. For several months now I've been using my iPad as an alarm clock. It has a number of advantages over a more traditional alarm: I can set alarm...
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Mark Diller

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On resting faces (personal and professional) and their unintended consequences.
Recently the College Humor video "Resting Bitch Face" made the rounds on Facebook, which reminded me of something I've fought with all my life: people think I'm angry, but that's just my resting face. It usually happens when ...
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Mark Diller

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It's a standard writer's trick: when you first set out to fill a blank page with words, begin by imagining who you're writing for. Is it your mother? Your best friend? The professor in that one class you took? It doesn't matt...
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Mark Diller

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In our modern, data-driven world, one of your greatest challenges is memory. We're constantly besieged by information, some of which is interesting and could influence our personal and professional lives in powerful ways. Fir...
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People will jump on the bandwagon whether or not you want them to. Give them confidence in your product by connecting them with the community around it.
This is one in a series of posts on cognitive biases and how they apply to digital content and strategy. If you'd like to learn more about the thinking and experimental work behind these theories, I highly recommend Thinking,...
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Mark Diller

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The backlash has already begun against content marketing. We're all going to be drowning in content, they say. Brands will flood their platforms with mediocre, me-too filler that accomplishes nothing, except to the extent tha...
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Dan Brown is an objectively terrible writer who does a few things tremendously well. This is what I've learned from him.
The next time you’re in a coffee shop, look around at the people who are staring earnestly at their laptop screens, pecking away at the keys in a desultory, dispirited fashion. There’s a good chance that those people are work...
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I recently heard that every business in the world boils down to three P's: people, process, and purpose. (This is probably something that everyone learns in business school, but I was trained in the humanities. Bear with me.)...
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Confirmation bias is everywhere, but with the proper strategy you can overcome it.
This is one in a series of posts on cognitive biases and how they apply to digital content and strategy. If you'd like to learn more about the thinking and experimental work behind these theories, I highly recommend Thinking,...
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Mark Diller

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I take a look at the availability heuristic, and how it affects perception of your brand and the impact of your content.
This is one in a series of posts on cognitive biases and how they apply to digital content and strategy. If you'd like to learn more about the thinking and experimental work behind these theories, I highly recommend Thinking,...
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People
In his circles
58 people
Have him in circles
15 people
cdiller's profile photo
Jeff Sampson's profile photo
Education
  • University of Chicago Divinity School
    History of Religions, 1989 - 1997
  • Harvard Divinity School
    World Religions, 1987 - 1989
  • University of Chicago
    History, 1983 - 1987
Basic Information
Gender
Male
Work
Employment
  • The Bill & Melinda Gates Foundation
    Web Producer, 2009 - present
  • Lux Worldwide
    Managing Editor, 2006 - 2008
  • MRM
    Web Project Manager, 2006
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Seattle, WA
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