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Michael Forbes
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Michael Forbes

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I've just uploaded a new Social Media blog discussing a few cool initiatives I learned about at a Social Media for Customer Service conference in London last week.
This week's blog is taking inspiration from Useful Social Media's conference on Social Media for Customer Service that I was at last week. There was a lot of discussion about high-level topics...
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Michael Forbes

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Neat little Google Insights tool I hadn’t seen before. Not sure yet how useful it will be….but itlooks cool anyway.
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Michael Forbes

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The new road layout down by the road bridge confused me no end tonight. Was the first time I've been down there since it's all changed......and I must have been on autopilot a bit while driving through town, because I somehow ended up making a brief visit to Fife on my way from Baxter's Park to Papa Joe's!

I'm admittedly pretty horrendous for getting lost when I'm driving somewhere new......but this was a new low :(
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Michael Forbes

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Testing out Google+ .....looks good so far, but definitely not on Explorer!
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Does anything on explorer work properly these days?
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Michael Forbes

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Really cool to see my first ever www.howsocial.co.uk blog being republished as a guest post by the nice folk at Conversocial!
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Michael Forbes

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Good weekend for Monarchs Hockey Club. Our first win of the season on Saturday turned into a 6 point weekend after another great performance on Sunday. 5-2 win at home in Arbroath on Saturday against Stirling Uni, and then a 2-3 win away to Giffnock on Sunday. Securing 3 points in the last 30 seconds on Sunday was epic!
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Michael Forbes

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How not to do PR....
Laurence Timms originally shared:
 
An excellent article by Scott Douglas that explains exactly how much of a prize PR cockup Braehead Shopping Centre have made over an incident at the weekend when their overzealous security guards accosted a father taking photos of his own daughter at an ice cream parlour.
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