One Sunday morning, January 6th, 2008 I was attending religious services when my cell phone vibrated. As discreetly as possible, I checked the phone and noticed that my phone said "Caller ID unknown". I choose to ignore.
After services, as I was walking to my car with my family, I checked my cell phone messages. The message left was from Steve Jobs. "Vic, can you call me at home? I have something urgent to discuss" it said.
Before I even reached my car, I called Steve Jobs back. I was responsible for all mobile applications at Google, and in that role, had regular dealings with Steve. It was one of the perks of the job.
"Hey Steve - this is Vic", I said. "I'm sorry I didn't answer your call earlier. I was in religious services, and the caller ID said unknown, so I didn't pick up".
Steve laughed. He said, "Vic, unless the Caller ID said 'GOD', you should never pick up during services".
I laughed nervously. After all, while it was customary for Steve to call during the week upset about something, it was unusual for him to call me on Sunday and ask me to call his home. I wondered what was so important?
"So Vic, we have an urgent issue, one that I need addressed right away. I've already assigned someone from my team to help you, and I hope you can fix this tomorrow" said Steve.
"I've been looking at the Google logo on the iPhone and I'm not happy with the icon. The second O in Google doesn't have the right yellow gradient. It's just wrong and I'm going to have Greg fix it tomorrow. Is that okay with you?"
Of course this was okay with me. A few minutes later on that Sunday I received an email from Steve with the subject "Icon Ambulance". The email directed me to work with Greg Christie to fix the icon.
Since I was 11 years old and fell in love with an Apple II, I have dozens of stories to tell about Apple products. They have been a part of my life for decades. Even when I worked for 15 years for Bill Gates at Microsoft, I had a huge admiration for Steve and what Apple had produced.
But in the end, when I think about leadership, passion and attention to detail, I think back to the call I received from Steve Jobs on a Sunday morning in January. It was a lesson I'll never forget. CEOs should care about details. Even shades of yellow. On a Sunday.
To one of the greatest leaders I've ever met, my prayers and hopes are with you Steve.
As I bet you've noticed, we are facing pretty incredible demand for Google+ invites.
As Engineering Director of Google+, I wanted to take a moment to explain why we're growing the system slowly. First, we want to make sure our infrastructure scales so the service remains fast and reliable. Second, we want to ensure that bugs are fixed while there are still a relatively few people in the field trial.
Things are going well with the systems right now so we feel comfortable enough to open up invites for a brief period. Our goal is to double the user base in the field trial. (Sorry, we're not giving details about how many folks are in the field trial yet).
So, in a few minutes, we'll open up invites again.
We continue to throttle invites, so please don't mass invite folks as it won't work. If you invite a handful of your most important friends and family you're much more likely to get these folks into our system.
Thanks again for providing so much wonderful feedback!
My mission is to help, guide, learn, and play!
Law Student. Experiential Educator/Adventure Based Counselor. Wilderness EMT. Hiker. Runner.
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