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Lori Bain
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While at O'Daniel Honda today for a routine oil change, I sat chatting with a lovely lady about O'Daniel. She related that she and her husband had bought Honda's for years and had nothing but great service and sales experience from O'Daniel. I too, have had the same experience and my chat inspired me to let others know what a great staff O'Daniel Honda has in their staff. . First, I drive a hard bargain, scour the Internet and other resources for pricing information and reviews and negotiated a smokin' good deal. O'Daniel's sales staff made the purchase, including transferring my car in from another dealership smooth and easy. My Civic was delivered as promised, when promised at a great price. While I have never had to do anything other than routine service, I say that with one exception. My trust Civic, as usual had been taking me anywhere and everywhere I demanded of her whenever I wanted to go. However, one day, something odd happened. I had stopped at an art supply store and as I turned my ignition off, I thought I saw the dashboard lights flicker. When I went to leave the store, my Civic was dead. Wouldn't make a sound. As it happens, the art supply store is directly across the street from O'Daniel. I made a quick call to O'Daniel and within moments two gentlemen from the service area showed up with a charging unit and quickly got my car started. Off to the service bay we went and quickly confirmed my battery was a goner. Within minutes they had a new battery installed and I was on my way. I should also mention this was at nearly closing time for the service area. The outstanding service I received turned what could have been an expensive and frustrating situation into almost a nonevent. Thanks, O'Daniel! You can be sure my next vehicle will be purchased through your firm!
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Quality: ExcellentAppeal: ExcellentService: Excellent
Public - 3 years ago
reviewed 3 years ago
1 review