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Ashley Furniture HomeStore
Furniture Store$$
Today 10AM–9PM
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1479 N Dysart Rd Avondale, AZ 85323
1479 North Dysart RoadUSArizonaAvondale85323
$$Furniture Store, Mattress Store
Furniture Store
Mattress Store
Bedroom Furniture Store
Office Furniture Store
Children's Furniture Store
Today 10AM–9PM
Thursday 10AM–9PMFriday 10AM–9PMSaturday 10AM–9PMSunday 10AM–9PMMonday 10AM–9PMTuesday 10AM–9PMWednesday 10AM–9PM
Looking for bedroom, living room, dining room, or other home furnishings? Visit the Ashley Furniture HomeStore in Avondale and find out why we're the number 1 name in home furniture.
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Review Summary
22 reviews
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10 reviews
Retail chain with a variety of signature home furniture, decor accessories & mattresses.- Google
"I love my new furniture and will definitely be back to shop for future needs."
"Was told a service tech can come out in 4 WEEKS to fix it."
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Tracy Tanner's profile photo
Tracy Tanner
in the last week
I find it so interesting how many people have had bad experiences here. I have bought furniture with them 6 different times and have always had a wonderful experience. The first time I went I wanted a sectional. Of course I was walked around by a salesperson but as I wasn't 100% sure what I was looking for, I needed time to basically sit on every single couch in the store. Multiple times. I kindly told the person that I needed some time alone and that I would find them when I found what I wanted. They were very understanding and took off immediately, checking in with me occasionally to see if I had any questions. The next time, I was getting a bedroom set and the woman was awesome. I told her I preferred light wood and she took me to every single light wood set in the place, many times, and then stood by while I went over the pros and cons of each. I ordered a set and then came back the next day to add another piece to the set and she kindly pulled the order so that I wouldn't have to pay two separate delivery fees and the whole set would arrive together. Then I needed a new mattress because the original one wasn't working for my back. The salesman, Jay, went over all my options making sure I knew about and and all promotions and special deals and discounts I would get. We finally settled on a mattress and it was delivered to me quickly without problems. I went back to see Jay to get a new sofa set. Then I went back AGAIN to see Jay to get a TV stand and a chair for my mother. Both times he was extremely helpful, getting me discounts on the items and showing me all the ways they could be customized. He didn't try to upsell me on anything; he knew what I was going in for and helped me find exactly what I wanted at a price I was comfortable with. I had to go back and add to that order and once again, the order was pulled and items added so that I wouldn't have to pay multiple delivery fees. My sectional came with a piece that wouldn't fit in the house. The delivery guys took it back with them and gave me the number to call to be sure that I wouldn't be charged for it. My bedroom set nightstands came without hardware on the bottom drawers and I called and they were immediately overnighted to me. My TV stand came delivered with the wrong fireplace insert and I called and they immediately sent me the correct one and installed it, no questions asked. I have had such a great experience there, even when I have issues that I am so surprised at reading that people have such a hard time with them.
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Fernando Mendoza
2 months ago
So this is your typical furniture store where you walk in and are hounded by the sales people. I have bought here before and not sure why I went back. We recently bought a dining room set that we liked there and it was the only store that carried something that we wanted. The ordering of the furniture was normal and nothing our of the ordinary. I still paid a lot of money for what I got. It was no cheap little dining room set. On the day of deliver, they came and put the dining room set together. While they guys were putting the set together, we noticed one of the bar stools was damaged and one of the legs for the table were damaged. The guys that installed it let us know that they will mark them and have someone call us to set up a repair. 2 weeks later, still no phone call from them. So we had the pleasure of calling them and setting it up. We set it up for a weekend because they offered and it was convenient for us. It would be two weeks later before someone would show up, which was understandable because their weekends are most busy. During that two week timeframe, they called me asking to reschedule for another time during the week, I would say no and they would call me again to ask for the same. They never showed up and had to reschedule again. We had to call them back and set up the appointment again and the same thing happen, where they would try to change my appointment date. They came, they ordered the parts and that would be another 3-7 weeks, it was closer to 7 weeks. Then, they asked that we put the parts back together. I was offended that I would pay that much money, and I would have to put the furniture together. I scheduled for another rep to come and put it all together and I was glad I did. The tech that put the furniture had a very very very very difficult time putting the bar stools together. He was very nice and did a great job. Over all it was a bit of a hassle to get the furniture fixed and ready to use. The service reps were all very nice, just a hassle to go through the whole thing. The quality of the furniture is not the best and I do not plan on buying from them ever again. The quality is just not there.
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Rafael Martinez
2 weeks ago
Lovely furniture, and also some great deals on furniture that people need, and want. I bought a table during a New Year's extravaganza.
10 months ago
I recently purchased a new bedroom set from Ashley Furniture and as a first time customer there, I was very impressed. I have seen the commercials for years here and in California and decided to see for myself what they had to offer. After shopping around a bit online and in person, I went to the Ashley showroom in Avondale. The salesman Jay was very helpful and showed me pieces in the color that I expressed an interest in. The quality and price cannot be beat. Delivery was on time and in perfect shape. I love my new furniture and will definitely be back to shop for future needs. I highly recommend Ashley Furniture and will tell all of my family and friends. This is THE place to go for quality.
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Noanack Yeomis
a month ago
One of the worst, high-pressure sales furniture stores I've ever been in. They attempt to force you into buying furniture packages by making prices for an individual item ridiculously high and non-negotiable. Sure, we'll sell you the couch only for $1600...or you can get the whole package with the love-seat, table 3pk, lamp, rug, etc for just $2100. Plus the highest delivery charges we were quoted out of all the stores we looked at. We found a furniture set we liked that was going to cost us $1900 (which included crap we didn't want). I researched online after we left and found the same items (sans junk we didn't want) for $1200 at another local store. I may shop here again to find something that I like, but I'd never buy it from these jokers. What a sham.
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Jan Broer
a week ago
The store does not back there furniture quality. We purchased almost $6000.00 worth of furniture. STILL had to pay for delivery! One of our marble top night stands was defective, they would not give us a replacement. Sales people are like con artist. I'm thinking some of these reviews are from employees, not customers?!?Hummm?
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Ken Schortgen Jr
2 months ago
Customer service was excellent, and the store assistant provided suggestions that helped me choose the right furniture without pushing any particular model or price. Delivery went well, with plenty of notification and all in all, everything went smoothly.
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Brandi Kutt
9 months ago
We purchased a bed and dresser with delivery. I was a little disappointed they would not give me the information written down for the furniture when we stated we would think it over and make our decision. Reason given, we might use it to try and get the furniture cheaper somewhere else creating doubt if I was getting a good deal. I did purchase the items the next day and have been very pleased with them. Delivery service was on time, quick and extremely nice team, Great Job
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