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Peter Hanney
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I had the unfortunate opportunity to be towed in to Portland Volvo on a Sunday after my XC90 broke down on the ME Tpke. The next morning, Bryan (service advisor) called me first thing in the morning and his shop got to work on the vehicle right away. A second call from him warned me of additional potential damage that the vehicle may have sustained under the hood. After researching the issue on several Volvo online forums, I was potentially looking at a costly and difficult repair (that is not easily handled by most technicians). Bryan kept me apprised throughout the day of their progress, and thankfully his longtime tech (Steve) was able to work with my original, expensive part. This saved me time, a ton of money, and stress. I continued my road trip at the end of the day and the car ran very smoothly. The Portland Volvo service department was honest, fair, upfront, and highly skilled with this type of major repair. If I lived in the area, this would be my go-to shop. A+
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Public - 8 months ago
reviewed 8 months ago
Great service for a family member. Owner of store arranged for a South Portland associate to travel to Portsmouth, NH to pick up a certain phone that they did not have in stock. The associate then brought it to Topsham, ME so that my family member could have it the same day. This is absolutely above and beyond.
Public - 10 months ago
reviewed 10 months ago
2 reviews