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Kevin Rutkowski
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In a previous post, I lamented people who were rewarded for heroic efforts despite their earlier actions causing the problems in the first place. A couple of people commented that these “heroes” usually didn’t intentionally cause the near-disaster…

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Impact of Prioritization on Quality A key aspect of building quality software is ensuring that it does what the users need it to do. In my experience, the backlog of feature request (whether written or held in the stakeholders’ heads) is always much…

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In a past role, I joined a test team that was in a User Acceptance Testing (UAT) “Death Spiral” that had caused the user base to lose confidence in the integration testing team. Based on conversations that I’ve had with others, I believe that the UAT…

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Impact of Prioritization on Quality As I’ve mentioned before, a key aspect of building quality software is ensuring that it does what the users need it to do. In my experience, the backlog of feature request (whether written or held in the stakeholders’…

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There are a number of blogs that I enjoy reading about all areas of the software development process. The software development process includes project management, business analysis, development, and testing, of course. In addition, delivering software…

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Based on my conversations, I believe that most people perceive that they do more work than others. It seems common that all members of a household think they do more than their fair share of work, and most members of teams at work feel the same way. I…

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I’ve noticed, through the years, that people often dismiss the need for Quality Assurance by saying, “These are good developers. We don’t need to test their code.” Of course, anyone in testing knows from experience that even the best developers have…

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Throughout the years, I’ve led many user acceptance testing (UAT) efforts. There are a couple of common ways to plan the testing that I’ve found to be problematic. The methods allow someone to say they’ve planned UAT but add very little value. The end…

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I was reading through some posts from Bob Sutton, one of my favorite management gurus, and I ran across a post that contains one of my favorite Dilbert comic strips. Bob Sutton’s post, as well as the comments that I made on his blog, reminded me of one of…

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My early experiences running User Acceptance Testing (UAT) typically involved dealing with just 1 or 2 users. When they encountered an error, they’d show it to me, and I’d record it. However, as I gained experience in Quality Assurance, I worked on larger…
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