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Sarah Sharp
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Photographer / Aaron's Mom
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Other names
Sarah Porter
Our entire experience with Universal Carpet was and A+++. They consistently went above and beyond to provide us with excellent customer service from start to finish. Salesman Larry was so helpful in finding just the right carpet for our home (he brought samples to our home not once but twice in the same day!), then offered us a great price on our selection. On installation day, the crew worked quickly and professionally, and even moved our furniture back onto the carpeted areas so I wouldn't have to. We couldn't be happier with the entire project, and highly recommend them! Update (9/2013): This is the second time we ve used Universal Carpet in our home, and again, we are 110% satisfied. Larry went above and beyond to help us get the right product at a great price, and the installation team is top notch. If you need new carpet, these are the guys to call!!
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Public - 3 years ago
reviewed 3 years ago
I really wish I could write a better review for CertaPro Painters, but communication and execution of this job has been sub-par in every way. Without rehashing all the details here, I'll say that the crew did a sloppy job (we're still cleaning up paint drips), didn't prep walls properly or repair major gouges in many walls, and painted around rather than remove the ceiling plates to lighting fixtures (and flat out refused to fix that when we brought it to their attention). Only the crew foreman spoke English, making it hard to communicate special requests or clarify details as the job was in progress. Even after we had the franchise owner and crew foreman back into our home to talk over these issues, the job didn't get done right. We won't be using CertaPro again, and will warn our friends not to, either.
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Public - 4 years ago
reviewed 4 years ago
3 reviews
I put a lot of stress on my HP laptop, and it had some serious problems. Rather than purchase a new one, I called Nick - he replaced practically all the insides and returned my machine to like new condition. Throughout the process he kept in close communication with me, always sought my approval before doing any work, and was really honest about my options. Thanks, Nick!
Public - 6 years ago
reviewed 6 years ago