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Pointel Inc
genesys partner, cti integration, softphone, contact center software, , crm solutions, work force management
genesys partner, cti integration, softphone, contact center software, , crm solutions, work force management
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#DCCM is a thin-client, role-based #configuration management solution specifically designed for business users to make changes in a dynamic contact center(#CC) environment. http://buff.ly/1pKRBBQ
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In 2016, #IVR technology has number of advantages for #banking domain with integrated #CRM and backoffice solutions. Enables your #CCTR to provide seamless #CX using self-service IVR channel. Contact Pointel Solutions Today! http://buff.ly/1Ri8mNp
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Are you ready to upgrade #Genesys and get benefited from latest #CX functionalities? Talk to #Pointel Professional services team immediately and determine ways for Genesys upgrade!! http://buff.ly/1PLVW16
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On-demand Webinar: Advanced Audit and Change Management Solution. Attend this webinar and learn the configuration management essentials to empower contact center operations and achieve Service Level Agreement (SLA). For Registration Click: http://buff.ly/1XdArYE
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5 Ways to Stop Losing Customers to Long Hold Times -
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#Digital #Customer Experience is the New Imperative to achieve the peak of success. Are you ready to digitize your contact center (#CC)? Talk to #Pointel #Genesys experts to deliver #omnichannel service using Genesys #CX Platform today at 732-515-7386 ! http://buff.ly/1PzG7KZ
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Is your contact center (#CCTR) beginning to show its age? Adapting to a proven customer engagement can greatly improve #agent efficiency and productivity of your contact center. Visit #Pointel http://buff.ly/1ORJxXF for more information
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Is your organization all set for customer engagement model through all channels? Talk to #Pointel #Genesys experts to deliver #Omnichannel service using Genesys #CX Platform today at 732-515-7386 ! http://buff.ly/20sn7Bw
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How to deliver a seamless or “#omnichannel” #shopping experience for #retail industries across voice, web chat, eMail, social and mobile channels? Create multichannel #CX platform with #Genesys and #Pointel http://buff.ly/1PvKeJG
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